A W S Financial Services Reviews 

473
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and professional support, making complex processes feel manageable. The overall service provided is frequently described as excellent, ensuring a smooth and stress-free experience for many people. Reviewers particularly appreciate the quick response times and clear communication, keeping them informed and confident throughout the process. Many people noted that the team consistently goes above and beyond, simplifying complex situations and guiding first-time buyers effectively through their journey. Consumers felt supported and well-cared for, benefiting from the team's expertise and personalized attention to their individual needs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

People report positive experiences with service, with many reviewers expressing extreme satisfaction and... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism and... See more

Response time

Clients share positive opinions on response times, frequently highlighting the speed and efficiency of... See more

User experience

Customers had positive experiences with user experience, consistently describing it as easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AWS Financial services recently helped us with life and critical health insurance. Max and Ella were excellent. Spent time to understand our needs and found the best policy for us. The team were very... See more

Rated 5 out of 5 stars

From the first moment we used their help to get the best mortgage offer, Luke was unbelievably helpful and so fast with his responses to our nonstop questions. He helped us secure the best offers a... See more

Rated 5 out of 5 stars

Maxwell and Chelsea have been an excellent source of support during my first time buyer mortgage application. They have talked me through each step, enabling me to make informed choices about my mortg... See more

Rated 5 out of 5 stars

Both Luke & Emily at AWS Finance were amazing throughout the process of purchasing the property. They both answered all our questions, found us the best rate mortgage, were supportive and professiona... See more


Company details

  1. Money & Insurance

Written by the company

AWS Financial Services offers a wide range of mortgage options to meet your financial needs and circumstances. Whether you’re a first time property buyer or financing a £1m+ project. We're here to guide you through the process.


Contact info

5.0

Excellent

TrustScore 5 out of 5

473 reviews

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No recent history of asking for reviews

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5.0

All reviews

(473)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service

This is the third time now I’ve used Fred to arrange my mortgage and I must say the experience has been exceptional once again. Fred’s knowledge, attention to detail and customer service has been 2nd to none.
I would highly recommend Fred and the team.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Top notch service from start to finish

Josh Dixon dealt with our previous re-mortgage in 2023, and got in touch with us in plenty of time early this year in advance of the discounted rate ending in June. Both he and Chelsea Lister kept us fully informed throughout the process and were incredibly helpful. After finding a great deal, Josh then got in touch further on as an even better one had come to his attention. They made the whole process seamless and hassle free. Highly recommended.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I had Chelsea and Josh helping me with renewing a mortgage. They were incredibly efficient and helpful when I had any enquiries. Customer service is outstanding. Highly recommend

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Maxwell & Chelsea!

As first time buyers we had no idea where to start when it came to getting a mortgage, but Maxwell and Chelsea made it a totally stress-free and smooth experience. They were efficient, knowledgeable and supportive, they explained every step clearly, answered all my questions, and helped to move the purchase along by liaising with the lawyers and estate agents on our behalf. We felt very safe in their hands. Couldn't recommend them highly enough and will certainly be in touch when it's time to re-mortgage! Thank you so much, Maxwell and Chelsea!

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless Remorgage with Fred and Kate

Fred and Kate made the entire process of finding a new deal seamless and easy. This isn’t the first time Fred has assisted in finding the right mortgage on the market for us and despite the difficult economic climate and the complexity of our requirements, Fred managed to find a deal that is fair and beats the current market.
Kates efficiency and professionalism in executing the deal meant no bumps in the road to a new lender and no deadlines were missed.
Big thanks!

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible support system

My wife and I were struggling when going into this process and AWS Finance truly helped us with every step with reassurance and confidence and to that we will forever be grateful. Their service and process was immaculate. Fred and Kate helped us so much!

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Mortgage Support – Highly Recommended!

To Fred & Kate,

Just wanted to say a big thank you for your outstanding service in helping us secure our mortgage. Your expertise, responsiveness, and attention to detail made the entire process smooth and stress-free. You were absolutely spot on in finding the best rates for us, and we truly felt we were in safe hands throughout.

We’re incredibly grateful for your support and professionalism — and wouldn’t hesitate to recommend AWS Financial Services to anyone looking for trusted mortgage advice.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Support from Sameena and Ravi at A W S Financial Services

I had an outstanding experience with Sameena and Ravi at A W S Financial Services — they were impressively responsive, consistently answering my questions swiftly and cheerfully; they demonstrated top-tier expertise by navigating complex financial matters and offering proactive, cost-saving solutions; and their personalized approach ensured every recommendation was tailored to my specific circumstances, making me feel supported and confident throughout the process.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Incredibe services

I was referred by a friend to use AWS for mortgage, and I am so glad I that I chose them! Chelsea and Josh were very responsive and incredibly helpful. I would highly recommend to use them!

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Fred & your team

I can’t thank Fred and his team enough for their help and professionalism. They all kept in touch constantly, helping me deal with solicitors and estate agents making it really easy for myself. A fantastic company and even better people !

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Easy process

We worked with Ravi last year who was recommend to us by a friend to secure our mortgage. He was extremely helpful and responsive to our needs and specific nuances in our circumstances. We would happily recommend Ravi / AWS and use them again the future.

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

So Glad I Reached Out to AWS!

I was referred to AWS by a friend, and I’m so glad I reached out. I wanted to understand how my current offer stacked up against the market, especially with all the talk in the news about falling rates.

Fred was fantastic! he took the time to gather the details and gave me a clear comparison of my current deal versus what’s available now. He made sure I had the insight I needed to make an informed decision, without any pressure

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great help from Fred & Kate

We have been working with Fred and Kate throughout our mortgage applications and they have been incredibly supportive and helpful. Fred and Kate are always on hand to answer our many questions and calls and supported us through multiple house viewings, offers and applications. We would absolutely recommend working with the team and appreciate their help.

June 2, 2025
Unprompted review

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