A W S Financial Services Reviews 

471
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and professional support, making complex processes feel manageable. The overall service provided is frequently described as excellent, ensuring a smooth and stress-free experience for many people. Reviewers particularly appreciate the quick response times and clear communication, keeping them informed and confident throughout the process. Many people noted that the team consistently goes above and beyond, simplifying complex situations and guiding first-time buyers effectively through their journey. Consumers felt supported and well-cared for, benefiting from the team's expertise and personalized attention to their individual needs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

People report positive experiences with service, with many reviewers expressing extreme satisfaction and... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism and... See more

Response time

Clients share positive opinions on response times, frequently highlighting the speed and efficiency of... See more

User experience

Customers had positive experiences with user experience, consistently describing it as easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AWS Financial services recently helped us with life and critical health insurance. Max and Ella were excellent. Spent time to understand our needs and found the best policy for us. The team were very... See more

Rated 5 out of 5 stars

From the first moment we used their help to get the best mortgage offer, Luke was unbelievably helpful and so fast with his responses to our nonstop questions. He helped us secure the best offers a... See more

Rated 5 out of 5 stars

Maxwell and Chelsea have been an excellent source of support during my first time buyer mortgage application. They have talked me through each step, enabling me to make informed choices about my mortg... See more

Rated 5 out of 5 stars

Both Luke & Emily at AWS Finance were amazing throughout the process of purchasing the property. They both answered all our questions, found us the best rate mortgage, were supportive and professiona... See more


Company details

  1. Money & Insurance

Written by the company

AWS Financial Services offers a wide range of mortgage options to meet your financial needs and circumstances. Whether you’re a first time property buyer or financing a £1m+ project. We're here to guide you through the process.


Contact info

5.0

Excellent

TrustScore 5 out of 5

471 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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5.0

All reviews

(471)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend AWS Financial…

Highly recommend AWS Financial services! They are friendly, professional and extremely collaborative in helping you reach your goal!
As 1st time buyers they helped guide us through the whole process, and where an amazing support during what can feel like at times uncertainty! Massive shout out to Fred and Kate along with your team for all your help!

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Understand our needs, detailing explaining different mortgage products and provide constructive advice. Attentive to details

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Ravi and his team were fabulous , they were knowledgeable and always searched for the best deal for our mortgage . The communication was fantastic and they always kept us in the loop . Highly recommend AWS

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Sincere Review - 5 stars

Need to write something sincere, and from the heart. No bots or ChatGPT. Buying my first home can be quite nerve racking especially due to the size of the decision but I can’t express enough my appreciation for having AWS by my side. Fred was calm, clear and really informative on all my options and all the steps I needed to take. He didn’t rush me, kept in constant contact and made sure I had all information to make my decisions. Made sure I got what worked for me, but felt like a really personal service and someone I could trust along away. Every WhatsApp, email or phone conversation was considered. All the way to getting my mortgage sorted. Really effective and great service. Would recommend him to everyone! Thanks again to Fred and the team at AWS Financial.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Unbelievably amazing service.

Unbelievably amazing service.
Luke was so helpful and communicative and explained everything we needed from day 1 and made sure we got all the info and know what we needed to do.
They helped us super fast secure the funds we need to buy our dream home.
Chelsea was also super helpful and was there for us when we needed.

Can’t thank them and recommend them enough, best service out there.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy and reliable

Always super easy to work with. Cohesiveness between their teams is great to get us the best deal possible - they switched our product automatically when they found us a better rate. Personally, I've always dealt with Fred Barham who has always been clear, quick to respond and has always delivered.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Joshua made the whole process really…

Joshua made the whole process really easy to navigate, even though it was long and sometimes challenging. We felt supported throughout, and all our questions were answered promptly and clearly. It was a great experience working with AWS, and we truly appreciate the guidance and professionalism shown from start to finish.

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Rakesh

When you dream for home and defintely looking for mortgage(unless you buy in cash) then I think best place to start with AWS Mortgage.
I had gone thru same phases and during our initial phase I had one hicuup(almost deal broken with Estate agent)where Fred picthed in and helped me with his distinct skill(out of the box ).
The whole mortgage process seems to me a relay race(blend of co-ordination, transparency and trust) where Fred and Kate carried baton(my mortgage application) and completed this in 2-4 days.
This shows the credibility and commitment of Fred and Kate.
Thank you so much, Fred and Kate!

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

AWS Mortgages

Big thank you to Fred for taking me through the mortgage process as a first time buyer.

My mortgage has now been approved.

Would highly recommend

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Fred Barham was great

Fred Barham at aws was amazing from the get go, he made getting our mortgage stress free and easy, communication was excellent and always replied to any questions quickly, couldn’t recommend enough

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

From the very start of our mortgage journey, Fred Barham has been an incredible help. Nothing was ever too much trouble, and he always responded quickly to any questions or messages. His knowledge and professionalism gave us complete confidence throughout the process, while his friendly approach made everything feel straightforward and stress-free. We couldn’t have asked for better support – highly recommend Fred to anyone looking for expert financial advice.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended ⭐️⭐️⭐️⭐️⭐️


We are extremely pleased with the service provided by AWS Financial Services. The mortgage process was handled with efficiency, clarity, and professionalism, making it smooth and stress-free.
The advice we received was insightful, tailored to our needs, and gave us confidence in our decisions. Communication was always prompt, clear, and courteous.
Overall, the experience exceeded our expectations, and we would highly recommend AWS Financial Services to anyone seeking reliable mortgage support.
Thank you for your excellent service.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Ravi

I recently worked with Ravi and had an excellent experience, I would highly recommended and would 100% use again.

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

Disclosed information to the estate agent before informing me

Had a terrible time with AWS. During my limited time with them, it started great; they provided me with what I thought was great advice. However, once I started giving them more information to get the best possible offer with their selection of lenders, it seemed like I was off from the value I wanted to borrow. They spoke to the estate agent, disclosing this before telling me. This was a complete breach of trust and caused even more panic, which led to the estate agent calling me late in the evening, telling me I couldn't afford the property, which was incorrect. In the end, I chose another broker that respected my privacy and did not hand out my information without my consent.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

This is the third time now I’ve used Fred to arrange my mortgage and I must say the experience has been exceptional once again. Fred’s knowledge, attention to detail and customer service has been 2nd to none.
I would highly recommend Fred and the team.

August 8, 2025
Unprompted review

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