A W S Financial Services Reviews 464

Fred was excellent throughout our first mortgage journey, knowledgeable, very responsive, and always happy to explain things clearly. The whole process was smooth and stress free, with great support from Charlotte behind the scenes. Highly recommended.

Excellent company. Fred as my broker patiently and expertly guided and supported me through the process as a clueless first time buyer. Charlotte (Mortage Case Officer) has been tireless in gathering and chasing documentation to push my application through and is very responsive to emails, follows up quickly, and made sure we had everything we needed to progress. Both Fred and Charlotte remained in contact and provided updates throughout the process. Highly recommend AWS!

Fred and Charlotte were very helpful and professional from the start. Made the process of applying for a mortgage so simple and stress free. Would highly recommend this business.

I had an excellent experience working with AWS during my recent house move. They were proactive and efficient throughout, carrying out an early eligibility check which gave me confidence before my offer was even accepted—this proved invaluable in ensuring a smooth and timely process.
Fred secured a very competitive mortgage deal and provided clear, professional guidance at every stage. They also offered helpful advice on suitable home and life insurance products, which made the overall experience more streamlined.
I would also like to recognise Charlotte on the administrative side, who was highly organised, responsive, and ensured everything progressed seamlessly.
Overall, a reliable and knowledgeable team that I would highly recommend.

I cannot recommend AWS Mortgages highly enough. They handled a highly complex scenario for us, simultaneously managing a NatWest Buy-to-Let remortgage on our previous property and a Santander residential mortgage for our new home.

​Due to unexpected legal and structural issues on the seller's side, our transaction dragged on for an agonizing 8 months. Throughout this entire stressful period—including a time when I was completely out of the country for a religious pilgrimage—the team was an absolute rock.
A special mention must go to Ashley, Slade, Amreeta, and Christian. They went above and beyond as a team to protect our interest rates, handle the shifting timelines, and keep us updated every step of the way.

​If you want mortgage brokers who genuinely care, communicate brilliantly, and know how to navigate complex, long-running deals, look no further than AWS. Thank you all so much for getting us into our new home!

I cannot begin to express how impressed my husband and I have been with the service that we’ve received from Fred and Charlotte from AWS! In a world where everything is automated, to receive such personal service, of such a high standard, almost seems like a luxury. All our queries have been dealt with at supersonic speed, and the knowledge they hold is absolutely incredible. We’re so glad to crossed paths with AWS. I’m sure we’ll be doing business with them for years to come.

Big thanks to Charlotte and Fred. They recently helped me secure a buy-to-let mortgage, and the service I received was outstanding from start to finish.
This isn’t the first time I’ve worked with them—they also helped me obtain a mortgage for a previous property, and once again they made the whole process straightforward and stress-free. Their knowledge, professionalism, and attention to detail were excellent throughout, and they were always available to answer questions and provide clear advice.
Charlotte and Fred genuinely go above and beyond for their clients. They kept me informed at every stage, worked hard to find the right mortgage solution for my circumstances, and made what can often be a complicated process feel simple and manageable.

From the moment we first contacted Fred, we knew we could trust the service he provided. As first time buyers, we had a lot of questions and concerns, all of which he addressed promptly. From our mortgage to our home insurance, everything was broken down with full transparency so we understood every decision that needed to be made. A big thank you to Charlotte also who kept us up to date at every stage of the process. Great service all around.

Big thank you to Fred and Charlotte for all their help throughout the process. Fred could not have been more diligent and responsive, even communicating with us outside of work hours to fit around our jobs. He took the time to explain everything to us thoroughly and was always happy to answer our numerous questions. Would definitely recommend Fred, Charlotte and AWS. Thank you for all your help!

I had an excellent experience working with Fred Barham and Charlotte Monk throughout what was a particularly complex situation involving both the remortgage of my existing property and the purchase of an extra residential.

From the outset, they provided clear, practical, and sound advice, helping me navigate every stage with confidence. My circumstances were far from straightforward, but Fred and Charlotte worked tirelessly to secure mortgages for both transactions and ensured everything progressed as smoothly as possible.

What really impressed me was their commitment and attention to detail. They didn't just arrange the mortgages and move on; they continuously monitored the market and tracked better mortgage rates right up until completion. Thanks to their proactive approach, I was able to benefit from a more competitive deal.

Throughout the entire process, they were professional, responsive, and always available to answer questions and provide reassurance when needed. Their expertise and dedication made a potentially stressful experience much easier to manage.

I would highly recommend Fred and Charlotte to anyone looking for knowledgeable, trustworthy, and highly committed mortgage advisers.

I would highly recommend Charlotte and Fred at AWS. From the start of the mortgage process, they were incredibly supportive and kept me updated every step of the way. Any questions I had were answered quickly, and they were always available for a call when I needed advice or reassurance.

They were also very flexible around my work schedule, which made the whole process much easier and less stressful. Their support throughout has been fantastic, and I’m really grateful for all their help in making everything run so smoothly.

Shout out to Fred, Charlotte and Ella. I recently completed my mortgage application and relevant insurance protection with AWS private finance. Very professional team with good planning experience and diligent follow-ups. My income protection isn't complete yet but whatever the outcome, I recommend Fred and team wholeheartedly.

Fred and Charlotte have made this whole experience much easier for me. The communication has been 10/10 and when problems have occurred, these have been sorted promptly without me having to do anything.
Would definitely recommend, especially as a first time buyer!

We have now exchanged contracts, and I wanted to thank Fred and Charlotte at AWS Financial Services for their outstanding support throughout our home-buying journey.

From the very beginning, even while we were still house hunting, Fred provided helpful advice, guidance, and reassurance at every stage of the process. His knowledge and responsiveness made what can often be a stressful experience feel much more manageable.

Charlotte was also fantastic, keeping everything organised and ensuring communication was clear and timely. Together, they were professional, efficient, and always willing to answer our questions.

We are very grateful for all their help and would highly recommend AWS Finance to anyone looking for mortgage advice and support during their property purchase.

Thank you, Fred and Charlotte, for helping us reach this important milestone

Fred and Charlotte provided a great service throughout the whole process and I would definitely recommend them to anyone who is looking for their services! I was in a situation where my circumstances were changing and they guided me through these with the different options available. Thank you both for all your help and hard work!

Fred (supported by Charlotte) has been exemplary in progressing my mortgage and providing various scenario analysis to help me better understand my risks.

Very clear communication and always swift in responding to my queries

We have had a fantastic experience working with Chelsea and Maxwell at AWS Mortgages.

They initially helped us secure a mortgage for a property we were in the process of purchasing. Unfortunately, the purchase fell through, but this was completely outside of their control. Throughout the process, they were knowledgeable, responsive, and always available to answer questions and provide guidance.

Following that, they helped us remortgage our current property while we wait for it to sell. Once again, they made the process straightforward and stress-free. They were proactive in chasing things up and down the housing chain and kept us informed every step of the way.

Their communication, professionalism, and expertise have been excellent from start to finish. We would not hesitate to recommend Chelsea and Maxwell to anyone looking for mortgage advice and support.

We were first-time buyers and had no idea how to apply for a mortgage when we started. AWS made our mortgage application experience very easy and smooth. They didn't charge us a single penny for their service, which amazed us! However, the free service was not the main reason we chose AWS; rather, it was their expertise, professionalism, and enthusiasm. I highly recommend Luke and Emily. They always provided us with very helpful and timely advice. Luke's excellent communication skills helped us understand everything clearly. We will defo go for AWS again for other financial services :) Thank you!

Wanted to port part of my old mortgage and my provider was making it complicated, Fred and his associates made this extremely easy and quick - kept on top of things and leased with my solicitors. extremely happy with service and would use again

Emily Putnam and Luke Ainsworth are fantastic mortgage advisors. I would recommend AWS when needing a good broker.