A W S Financial Services Reviews 

471
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and supportive approach, making complex financial processes feel manageable. Many people highlight the excellent service, noting how the company goes above and beyond to ensure a smooth, stress-free experience for various needs like mortgages and insurance. Reviewers frequently commend the quick response times and clear communication, ensuring they are kept updated and all queries are addressed promptly and efficiently. The user experience is consistently described as positive, with people appreciating the attentive guidance and the overall ease of navigating their financial journeys. Across all feedback, there is a strong consensus of satisfaction, with no recurring themes of dissatisfaction or negative experiences reported by customers.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer service

Consumers find customer service to be positive, highlighting that representatives are knowledgeable,... See more

Response time

Clients share positive opinions on response times, frequently highlighting the speed and efficiency of... See more

User experience

Users describe positive interactions with user experience, consistently highlighting how easy and smooth the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AWS Financial services recently helped us with life and critical health insurance. Max and Ella were excellent. Spent time to understand our needs and found the best policy for us. The team were very... See more

Rated 5 out of 5 stars

From the first moment we used their help to get the best mortgage offer, Luke was unbelievably helpful and so fast with his responses to our nonstop questions. He helped us secure the best offers a... See more

Rated 5 out of 5 stars

Maxwell and Chelsea have been an excellent source of support during my first time buyer mortgage application. They have talked me through each step, enabling me to make informed choices about my mortg... See more

Rated 5 out of 5 stars

Both Luke & Emily at AWS Finance were amazing throughout the process of purchasing the property. They both answered all our questions, found us the best rate mortgage, were supportive and professiona... See more


Company details

  1. Money & Insurance

Written by the company

AWS Financial Services offers a wide range of mortgage options to meet your financial needs and circumstances. Whether you’re a first time property buyer or financing a £1m+ project. We're here to guide you through the process.


Contact info

5.0

Excellent

TrustScore 5 out of 5

471 reviews

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No recent history of asking for reviews

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5.0

All reviews

(471)

186 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service!

Ashley and team have now provided me very good experience for original mortgage and re-mortgage recently. They are experienced in their domain, and provide the correct information required for smooth transactions. Would recommend to friends. Thanks this time.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent FTB experience

Maxwell and Chelsea have been an excellent source of support during my first time buyer mortgage application. They have talked me through each step, enabling me to make informed choices about my mortgage. Maxwell and Chelsea have replied promptly throughout our dealings, helping to speed up the property sale. Thanks!

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

A huge thank you to Joel and Emily for…

A huge thank you to Joel and Emily for all their help throughout our mortgage process. They made everything much smoother and were always available whenever we needed them. They also worked hard to ensure we stayed locked into the best rate right up until our exchange date. We really appreciate all their support!

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

We recently used Emily and Luke at AWS…

We recently used Emily and Luke at AWS Financial Services for our re-mortgage and couldn’t be happier with the service.

They made the whole process smooth and stress-free, with clear communication throughout. They’re also handling multiple mortgages on our investment properties, and their knowledge and professionalism have been outstanding.

Highly recommend!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great support & true experts

Great support. Ravi Joshi is a great advisor and really walked through the options that makes best sense before deciding a option. Christine is exceptional in follow-up and completion with various stakeholders

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Joel is a star!

My experience with AWS has been great. Joel is so informative and helps you understand the process when renewing your mortgage as well as presenting options. Joel and Emily were a pleasure to work with and I will renew my mortgage with them in future!

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Expert, hassle-free mortgage advice

I have had an excellent experience with AWS Mortgages for each of my mortgage applications and can’t recommend them highly enough.

Josh and Chelsea were absolutely fantastic throughout the entire (re)mortgage process. Josh provided clear, expert advice and took the time to explain the options available to me, ensuring I felt confident in every decision with his knowledge of the market.

Chelsea was always responsive, organised and proactive in keeping everything on track. Any questions I had were answered promptly and thoroughly, which made what can often be a stressful process feel smooth and well-managed.

The communication, professionalism and genuine care makes a real difference and I would not hesitate to use them again or recommend them to others.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fred and his team have been brilliant…

Fred and his team have been brilliant throughout the whole process. He explained everything clearly, kept us in the loop, and made what could’ve been stressful feel really straightforward.
Anytime we had a question, he was easy to reach and always quick to help. He’s friendly, reliable, and genuinely supportive, which made a big difference.
I’d definitely recommend Fred to anyone looking for a smooth and stress-free mortgage journey.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

A Broker-( Fred) who Actually Answers the Phone

We had such a positive experience working with Fred at AWS Mortgages.

What really stood out was how available he was throughout the process. These days you’re often dealing with chatbots or waiting endlessly for a response, but with Fred I could simply pick up the phone. He would either answer straight away or call back very quickly. That level of responsiveness was incredibly reassuring, especially during a house move.

He made what can often feel like a complicated and stressful process feel clear and manageable. Everything was explained properly, we were kept informed at each stage, and the mortgage was secured smoothly.
I would highly recommend Fred to anyone looking for someone knowledgeable, responsive and genuinely easy to work with.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great, supportive service

Fred @ AWS has helped me through two mortgage processes now and I couldn’t speak highly enough of him and the company. Responsive, creative and super supportive. Definitely would recommend to anyone. Thank you!!

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

Fred and the team at AWS were extremely helpful, knowledgeable and efficient throughout the home buying process. As a first time buyer, they wanted to ensure I fully understood the options available and made sure I got the right products for me. They kept me in the loop at every step and were always willing to answer any questions I had. I would absolutely recommend their services.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend AWS Financial…

I highly recommend AWS Financial Services for their professional and friendly service. They make financial advice clear, simple, and easy to understand.
A big thank you to Christine Eyres and Ashley Slade — both are knowledgeable, supportive, and always happy to help. They regularly chase lenders, communicate promptly with solicitors, and keep everything moving smoothly.
Excellent service from start to finish!

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Dedicated employees

Fred is very dedicated in what he does which is a rare quality. I did my get the mortgage offer that I wanted so thank you. Ella has been very helpful throughout the process as well. Amazing work to the both of them.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Was having difficulty getting mortgage…

Was having difficulty getting mortgage through my broker, when I was introduced to Luke. Luke seemed to know the market well and gave great advice!! Emily was then in charge of getting mortgage over the line, honestly she exceeded any expectation, I can’t thank her and Luke enough! Will definitely be back to them for future help/support.

February 5, 2026
Unprompted review

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