A W S Financial Services Reviews 

471
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and supportive approach, making complex financial processes feel manageable. Many people highlight the excellent service, noting how the company goes above and beyond to ensure a smooth, stress-free experience for various needs like mortgages and insurance. Reviewers frequently commend the quick response times and clear communication, ensuring they are kept updated and all queries are addressed promptly and efficiently. The user experience is consistently described as positive, with people appreciating the attentive guidance and the overall ease of navigating their financial journeys. Across all feedback, there is a strong consensus of satisfaction, with no recurring themes of dissatisfaction or negative experiences reported by customers.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer service

Consumers find customer service to be positive, highlighting that representatives are knowledgeable,... See more

Response time

Clients share positive opinions on response times, frequently highlighting the speed and efficiency of... See more

User experience

Users describe positive interactions with user experience, consistently highlighting how easy and smooth the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AWS Financial services recently helped us with life and critical health insurance. Max and Ella were excellent. Spent time to understand our needs and found the best policy for us. The team were very... See more

Rated 5 out of 5 stars

From the first moment we used their help to get the best mortgage offer, Luke was unbelievably helpful and so fast with his responses to our nonstop questions. He helped us secure the best offers a... See more

Rated 5 out of 5 stars

Maxwell and Chelsea have been an excellent source of support during my first time buyer mortgage application. They have talked me through each step, enabling me to make informed choices about my mortg... See more

Rated 5 out of 5 stars

Both Luke & Emily at AWS Finance were amazing throughout the process of purchasing the property. They both answered all our questions, found us the best rate mortgage, were supportive and professiona... See more


Company details

  1. Money & Insurance

Written by the company

AWS Financial Services offers a wide range of mortgage options to meet your financial needs and circumstances. Whether you’re a first time property buyer or financing a £1m+ project. We're here to guide you through the process.


Contact info

5.0

Excellent

TrustScore 5 out of 5

471 reviews

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No recent history of asking for reviews

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5.0

All reviews

(471)

186 reviews in the last 12 months

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Rated 5 out of 5 stars

Top Notch Mortgage Brokers

We had a fantastic experience with AWS Mortgages, especially working with Fred, our broker. He was incredibly knowledgeable, patient, and supportive throughout the entire process, always taking the time to explain things clearly and keep us informed.
The whole team was equally helpful and professional, making what can often be a stressful process feel smooth and well-managed. Thanks to their hard work and guidance, our mortgage was set up and approved without any issues.
We really appreciate all the support and would highly recommend AWS Mortgages to anyone looking for expert advice and a reliable team

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

This is the second time I’ve used AWS…

This is the second time I’ve used AWS Mortgages, and once again, they’ve been spot on.

Ravi is a safe pair of hands. He knows the market inside out and managed to find me a great deal while making the whole thing easy to understand. I never felt like just another number; he actually took the time to make sure I was comfortable with the options.

Christine was also brilliant. She’s incredibly on the ball and kept me updated every step of the way, so I never had to wonder where things stood. It’s usually a massive headache dealing with the admin side of a mortgage, but she handled everything so smoothly.

If you want a team that’s reliable and actually gets the job done without the stress, I can’t recommend Ravi and Christine enough. I’ll definitely be back for the next one.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Proactive, Patient and Thoroughly Professional

Ravi, Christine and their team were proactive in managing our mortgage switch, completing the necessary documentation updates well before the deadline. They were always responsive to our questions and navigated the entire process with thoroughness and care. I would strongly recommend their services to anyone looking for a reliable and professional experience.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

AWS was really amazing since day one

AWS was really amazing since day one. Fred and his team made all efforts to achieve the goal and fulfill our dream of buying our place. We have only 1.5 years in UK and even considering the low possibilities of getting mortgage approved , Fred did his best to guarantee that we would get a good offer. Completely recommend AWS services.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

We had a fantastic experience working…

We had a fantastic experience working with Chelsea and Max throughout our home-buying journey.
From the very beginning, they were professional, knowledgeable, and extremely supportive. The whole process can feel overwhelming at times, but they made everything clear, structured, and much easier to navigate.
Communication was excellent – they were always responsive, proactive, and kept us informed at every stage. We felt confident that everything was being handled efficiently and with great attention to detail.
Thanks to their support, we were able to move through the process smoothly and successfully complete on our new home.
We would highly recommend Chelsea and Max to anyone looking for reliable and professional support during the mortgage process.
Thank you again for all your help!

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

AWS are incredible (specifically Joel and Emily)

Emily and Joel were both absolutely incredible would 100% recommend AWS! Free service, both so so helpful from mortgage rates to all forms of insurance. They both took the time to find me multiple different options, to FaceTime and go through everything, and find alternatives when I wasn’t happy or couldn’t be offered the product I wanted until they found what suited me. Really quick response times, went out of their way to communicate with solicitors and estate agents. Honestly I’d pay for the service they provide so so impressed and grateful! Thankyou

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Wow! AMAZING EXPERIENCE 🌟

Wow! What a great experience we’ve had with AWS Financial Services. Joel has been absolutely fantastic from start to finish, we really couldn’t recommend him and AWS enough! They all went above and beyond🌟

A Big thank you to Joel, Emily & Ella for all of your help!🏡

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Fred Barham - Fantastic

We had Fred as our broker for our mortgage application and he was first class in every sense.

Professional yet friendly and personable in equal measure. Explained the technical aspects really well, answered all of our questions and took the time to let us say our piece.

He laid out the sorts of options we were looking at to help us make a really well informed decision.

His prompt communication and flexibility for calls/emails made the process so nice and easy.

I’d highly recommend Fred to anyone.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks AWS!

This is my second time using AWS and it has been a great experience yet again. Fred and Christina were very accessible and supportive throughout the process. They got us a good deal and were quick to check for better deals as time went on. Thanks guys!

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

First Class Service

Fred was very professional and knowledgable with regards to the best mortgage product for my wife and I. He and the team worked diligently to get my application submitted prior to a rate increase which was greatly appreciated. I would highly recommend both him and Christine who has also been fantastic!

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks for everything!

So greatful to Tom, Chelsea, Amrreta and colleagues from AWS finance who have assisted us a first time buyers. We have had several issues come up with properties we have made offers on. Tom and the team have gone above and beyond to support us through the challenges ensuring our best interest are kept at the forefront. With recent turbulence to mortgage rates the team has kept us updated and ensured we could secure a Mortage deal with reputable high street lender at a good rate. Tom has been so approachable and responsive to any questions or concerns we have raised always going extra mile to unsure we have full knowledge and support in making best decision regards our mortage options and in handling any issues or queries in negotiating house purchase with estate agents. AWS overall has offered us professional and exceptionally tailored service to suit our personal needs. Our offers on properties have always been taken seriously by estate agents. For all these reason we are so greatful to the team and have sort a property that we would not have imagined possible for our family without their help. Can’t recommend the enough.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Fred and the team are incredibly proactive and intuitive, helped and reached out before I needed to at every step of the way, I couldn't recommend them enough. A great service and team.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Remortgage

We are pleased with the results and will definitely use AWS again the team know their stuff and very professional

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Luke and Emily were great

Luke and Emily were great. They are both very knowledgeable, efficient, hardworking and simply great at their jobs. They kept me up to dated and worked hard to get my mortgage offer. I will highly recommend them both.

March 12, 2026
Unprompted review

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