A W S Financial Services Reviews 

471
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and professional support, making complex processes feel manageable. The overall service provided is frequently described as excellent, ensuring a smooth and stress-free experience for many people. Reviewers particularly appreciate the quick response times and clear communication, keeping them informed and confident throughout the process. Many people noted that the team consistently goes above and beyond, simplifying complex situations and guiding first-time buyers effectively through their journey. Consumers felt supported and well-cared for, benefiting from the team's expertise and personalized attention to their individual needs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

People report positive experiences with service, with many reviewers expressing extreme satisfaction and... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism and... See more

Response time

Clients share positive opinions on response times, frequently highlighting the speed and efficiency of... See more

User experience

Customers had positive experiences with user experience, consistently describing it as easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AWS Financial services recently helped us with life and critical health insurance. Max and Ella were excellent. Spent time to understand our needs and found the best policy for us. The team were very... See more

Rated 5 out of 5 stars

From the first moment we used their help to get the best mortgage offer, Luke was unbelievably helpful and so fast with his responses to our nonstop questions. He helped us secure the best offers a... See more

Rated 5 out of 5 stars

Maxwell and Chelsea have been an excellent source of support during my first time buyer mortgage application. They have talked me through each step, enabling me to make informed choices about my mortg... See more

Rated 5 out of 5 stars

Both Luke & Emily at AWS Finance were amazing throughout the process of purchasing the property. They both answered all our questions, found us the best rate mortgage, were supportive and professiona... See more


Company details

  1. Money & Insurance

Written by the company

AWS Financial Services offers a wide range of mortgage options to meet your financial needs and circumstances. Whether you’re a first time property buyer or financing a £1m+ project. We're here to guide you through the process.


Contact info

5.0

Excellent

TrustScore 5 out of 5

471 reviews

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No recent history of asking for reviews

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5.0

All reviews

(471)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fred & Kate were amazing from start to finish!

Fred has been great from the very start. Myself and my partner were both first time buyers and had no clue of the mortgage process and Fred was just brilliant. Super responsive and just made the whole process stress free. He kept us constantly updated so we always knew where we were. Kate was also great in helping push the last steps through. I honestly couldn't recommend them enough!

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and product

From the first interaction onwards I was kept well informed and given good advice. While my case was mostly straightforward it was great to have someone to help me along the way and answer any questions I had at all. Would recommend to anyone.

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

I have used Ashley for many years now…

I have used Ashley for many years now on both private and landlord mortgages. He has always been extremely professional, helpful and unbiased. Ultimately he has always been able to find me a mortgage at I believe a favourable rate.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Had a really great experience using AWS…

Had a really great experience using AWS Financial Services to organise my remortgage. Maxwell and Chelsea responded to all my queries very quickly and spent the time to talk me through the process and my options as it was my time doing the remortgage on my own. Would definitely recommend them and the company.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Start to Finish

AWS Financial Services were extremely helpful from start to finish in arranging my mortgage. Everything was clearly explained, and the process felt smooth and stress-free. I’d definitely recommend them.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Mortgage Advisor

Outstanding Mortgage Advisor – Highly Recommended!

Working with AWS was an absolute pleasure from start to finish. They were all incredibly knowledgeable, professional, and always quick to respond — no question ever felt too small.

What really stood out was the level of care and attention they gave to my individual situation. Ravi, Christine and Ashley found me a fantastic deal that fit my needs perfectly, and made what could have been a stressful process feel smooth and manageable.

I genuinely felt supported every step of the way. If you're looking for someone who goes above and beyond, I can't recommend AWS highly enough. Thank you for making my home-buying journey such a positive experience!

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Maxwell Brown and Chelsea Lister

Maxwell Brown and Chelsea Lister were fantastic throughout my first-time buyer mortgage process. They kept me well informed, communicated clearly, and proactively liaised with my solicitor to keep things moving when there were delays in the chain. I would happily recommend their service to anyone, especially if you are new to this process.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great end to end experience

We’ve been working with AWS - and Fred in particular - as first-time buyers, and the experience has been outstanding.

AWS is an excellent company with a dedicated team who go above and beyond to meet every need. Fred has been an exceptional communicator, always making himself available whenever we’ve needed his expertise.

We’ve also had a great experience with the wider team, especially Ella, whose communication is equally impressive.

I’ve already recommended Fred and AWS to friends and will continue to do so in the future.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, competent team. Great service!

I'm a repeat customer and really appreciate the grounded, solid service I received from the AWS team.

Joshua is an absolute star. He knows his numbers and has the communications chops to bring it all together.

Chelsea was great with staying on top of things and coordinating everything towards completion.

I could relax as I always felt that I was in good hands!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience!

Fred and Kate have been looking after our re-mortgage. As a returning customer, I am not surprised by their prompt and reliable approach since it’s been consistent all these years! Definitely a great experience, would recommend to anyone looking for mortgage and financial advice and products!

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, couldn't fault it. From the initial consultation through to completion they were, knowledgeable, informative and helpful. Couldn't recommend highly enough. It took a long while for our purchase to go through but Fred and Kate were always there to help. 5 Stars.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Twice returning customer

AWS Mortgages have dealt with 2 mortgages for me over the last few years. They are very knowledgable and I trusted that their judgement on choosing the right product for me. You'll find them very easy to contact and they always keep you informed with regular updates on the process. Particular thanks to Joshua and Chelsea who handled my most recent mortgage with professionalism and speed.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Mortgage Advice and Support

I recently arranged my new-home mortgage through AWS Financial Services, and the service was outstanding from start to finish. Maxwell Brown and Chelsea Lister handled my case with exceptional professionalism and care, taking the time to clearly explain every option and securing a rate that suited my needs.

Their communication was always prompt and friendly, and they guided me through each stage of the process so everything stayed on schedule and stress-free. I highly recommend AWS Financial Services, particularly Maxwell Brown and Chelsea Lister, to anyone seeking expert and reliable mortgage advice.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I couldn’t be more pleased with the outstanding brokerage services I’ve received from this company. From start to finish, the entire experience has been seamless, professional, and truly customer-focused. A very special thank you to Chelsea and Maxwell, who went above and beyond in every way.

Chelsea impressed me with her deep knowledge, attention to detail, and genuine care in making sure I felt supported and informed at every stage. Maxwell was equally exceptional—his professionalism, responsiveness, and ability to simplify even the most complex aspects gave me so much confidence throughout the process.

Together, they made what could have been a stressful journey into an enjoyable and reassuring experience. Their warmth, expertise, and dedication to client satisfaction are second to none. I’m grateful for all of their hard work and would highly recommend this company, especially Chelsea and Maxwell, to anyone seeking top-notch brokerage services.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Remortgage

We have just completed our remortgage and can’t recommend AWS Financial Services enough. Fred, Kate and the team communicated with us step by step throughout the whole process. They answered any queries that we had promptly, including via WhatsApp messages and telephone conversations. We would certainly work with them again and have no hesitation in recommending to family and friends. Thank you so much all.

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

Cannot recommend AWS highly enough

Cannot recommend AWS highly enough! We have referred many to their services. Professional, reliable and offer better rates than other mortgage brokers. They've supported us in buying 2 properties and have helped our friends and colleagues with many more over the years. Thanks Ashley and thanks AWS team !

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you AWS

Ashley helped us with our remortgage recently and I was more than happy with the mortgage product he managed to get us. He made our dream of securing a bigger family home a reality. He is so professional, explains everything so clearly and always available to speak to. Brilliant service and I would highly recommend!

September 16, 2025
Unprompted review

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