I really find it difficult to navigate around the website. Don't know whether to go into Inbox or Notifications and even when things are read - it still shows the number as unread???? The little numb... See more
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We are AXA’s health and wellbeing specialists
We all love to feel cared for. From steady acts of support to that feeling of being truly listened to.
We help our members access the support and healthcare they need quickly. From diagnosis and treatment, to guidance and tools that can help you manage your health every day - not just when there's a problem.
We were founded by doctors and hospitals working together to give more people better access to healthcare. In the 86 years since, we’ve grown to become part of one of the biggest insurance groups in the world.
With that comes expertise and experience in how best to support our members - and a commitment to putting their health first. Care goes beyond fast access to appointments and treatment. It's about being heard, understood and supported.
Find out more about the care that goes into our cover.

International House, Forest Road, TN2 5FE, Tunbridge Wells, United Kingdom
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John KOVACS was very helpful in providing the additional information I needed to choose the right plan for me.
Thank you!

Reply from AXA Health
I have had a really traumatic & emotional time following cancer diagnosis. AXA service has been amazing and they've done everything possible to allow me to benefit from my policy and give me the best chance of receiving the medical care I need

Reply from AXA Health
X-ray appointment was on time, and the radiologist was polite and helpful.

Reply from AXA Health
All my telephone enquiries have been dealt with promptly , resolving all details in a courteous and efficient manner.

Reply from AXA Health
AXA Healthcare have been totally professional and helpfull with personal and sympathetic care throughout a difficult process. The guidance and personal care in particular from our appointed contact with AXA has made the whole experience much easier to cope with,i would fully recommend AXA healthcare to anyone considering private healthcare.

Reply from AXA Health
From the moment I arrived to the time I left for home I was well looked after, all the staff very helpful and the procedure went super smooth.
Post op meal was great and the physio team were there to guide me through what had to be done going forward to help with the recovery.

Reply from AXA Health
Over several years of accessing Axa Health for various ailments I have received helpful, sympathetic service

Reply from AXA Health
My experience of AXA health was excellent, the whole process was straightforward and simple to manage. The staff I dealt with were helpful and I was kept up to date with details of my claim at each stage.

Reply from AXA Health
Organised a specialist to look at my eye problem efficiently and pretty quickly, although was not the most local to me, however this likely outside Axa control. Bill responsibilities quickly sorted and as expected.

Reply from AXA Health
The cover I called on was for major surgery and funded a hip operation which was professionally assessed, carefully planned for, carefully executed and very well managed overall. The support staff were all as a minimum very caring and attentive; and at best superbly-focussed on getting me through major surgery. The investment in premiums over the previous 15 years through my employer was worth every penny. A particular shout-out goes to my surgeon whose impact has been transformative.

Reply from AXA Health
There will always be administrative problems/ complications but AXA are responsive, understanding and accommodating

Reply from AXA Health
All dealt with professionally, friendly & promptly with clear instructions about what to do & how to proceed and support given. Bills taken care of without hesitation. I feel very lucky to have this (AXA) as part of my work benefits. Thank you

Reply from AXA Health
Really happy with the ease of access to specialist treatment and scans.

Reply from AXA Health
The induction process was easy and the pre-treatment questionnaire was very useful. The treatment from the therapist and follow up questions were thorough and very helpful.

Reply from AXA Health
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