Customer service was exceptional! Katie was extremely helpful and secured me some bottle lids as I’d lost some from my sons bottles. I also ordered some new teats. They arrived within 2 days of the o... See more
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Very fast delivery, order the item Monday evening arrived Wednesday afternoon which was great as I really needed it for my baby. Truly pleased with the item. I love the extra security feature whic... See more
Really fast delivery. No issues with item. My only suggestion would probably be packaging that doesn't have the brand on it. Some people may still be keeping the new to themselves (we weren't, but I... See more
Company replied
Received my order within couple of days of placing it. When opening my parcel I had 3 packs of Dr Brown Teats missing. I rang Baby Central and the girl I spoke to was very apologetic and reordered th... See more
Company details
Written by the company
Baby Central is a small family-owned business based in the heart of the British countryside. For the past 15+ years we have worked really hard to provide essential pregnancy and baby products to parents across the UK. Born as part of Central Medical Supplies - a medical supplies business - our ethos has always been to seek products that offer a solution to a problem, focus on great functionality for parents and good health for baby. Our life began as a distributor of hospital grade breast pumps, into both Hospitals and retailers, and we have not looked back. Since then, we have added a number of key well-known brands to our offering such as Dr. Brown’s, Dreamgenii, and our latest addition, WonderFold. Still owned by the same family with the same friendly team, Baby Central is now a standalone business, allowing us to focus on what matters most to us – helping our parents and retailers make the best choices for baby. Buy any of our product ranges online today or get in touch to enquire. If you’re unsure what you’re looking for or need more information on a certain product, call us on 01538 399 541. We’d be happy to help!
Contact info
United Kingdom
- babycentral.co.uk
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Hasn’t replied to negative reviews
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Good website
Good site, received in an ok timeframe, easy to navigate and find products and products were nicely presented when delivered
This company saved me a load of hassel…
This company saved me a load of hassel on 2 occasions, amended my ordering error and provided me with the correct information and items I needed. Georgia I think the ladys name was I a star and helped me beyond expectations... I would recommend this company to anyone and have bookmarked them for future orders. Many thanks
Great prices and speedy delivery
Would recommend and use again
Received my order within couple of days of placing it. When opening my parcel I had 3 packs of Dr Brown Teats missing. I rang Baby Central and the girl I spoke to was very apologetic and reordered them to be delivered First Class next day, which they were. Thank you very much. Would definitely recommend to others and will use again.
Excellent
Quick delivery, all nicely packed and undamaged. Even got a freebie. Not had any problems at all.
The Best Customer Service
Without doubt the best customer service I've received in a long time! Ordered a gift for a friend but since I can't visit with current covid restrictions contacted them to see if the prices could be left off the invoice when it was sent out. This was not only not a problem but free gift wrapping was offered and a copy of the invoice was posted to my own address to! Amazing! Thank you!
Best price for dr browns steriliser &…
Best price for dr browns steriliser & bottles
Quick delivery
Great value for money
Great value for money, cheap delivery costs and fast delivery. What more could you want! I have ordered several times and each time I have not been dissapointed.
Love this website always quick delivery…
Love this website always quick delivery no issues at all fab!
Excellent service arrived quickly and…
Excellent service arrived quickly and grandson loves them
Fast delivery and good quality
Fast delivery and feeding pillow is of a good quality
Good product range and prompt delivery
I was glad to find products from the Dr Brown's range that I had not seen elsewhere. Delivery was prompt and all products as described on the website. Thank you!
Super quick delivery and good priced…
Super quick delivery and good priced quality products
Very bad I ordered dr brown teats and…
Very bad I ordered dr brown teats and they havee in stock and I got email for confirmation after half an hour an other email saying order is cancelled when I phone them and check they said this is only some stock we have and we keep it for replacement very bad answer if they have in stock they should give me that if they do not have it their website should say it’s out of stock never trust them
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