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Rated 2 out of 5 stars

A bit misleading, we were expecting atleast a couple of artists and classical themed music and instruments for babies. It was nursery rhymes at best played by one gentlemen an on the piano. Whilst ple... See more

Company replied

Rated 1 out of 5 stars

Absolutely extortionate for what it was. It was one person playing a few songs on the piano with some poems in between. There was nothing 'Bach' about this event and definitely not worth £15 a ticket.... See more

Company replied

Rated 5 out of 5 stars

Today was the first time that I had attended one of these events. My daughter and I took her 11 month old son to the Walthamstow event which we all enjoyed. My grandson was mesmemerised and really see... See more

Company replied

Rated 5 out of 5 stars

this was our first time at Bach to Baby (our friends who we went with had been a few times before)! The piano music was very good and we really enjoyed the theme of the moon including the nurser... See more

Company replied

Company details

  1. Musical Club
  2. Children's Club

Written by the company

Bach to Baby is the critically acclaimed concert series for babies, toddlers and their families to enjoy together. Tots dance, roam about and revel in the wonder of live music, while you take a moment out of your busy day to hear top notch performances by outstanding musicians, with your young babes in tow. Outstanding Musicians, Exhilarating Performances, Inspiring Locations across London and the South East. As seen at Royal Albert Hall and Buckingham Palace. Featured in The Times (London) and the New York Times. "It's about Mozart and Bach, feeding and crying, and dancing to music: all of it"~ Miaomiao Yu, founder


Contact info


3.6

Average

TrustScore 3.5 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

We really enjoyed the concert i came…

We really enjoyed the concert i came with my 4 years old by the end he was a bit too tired not much interaction although
Baby ?hmmm i would rather say 2 years and over probably up to 5 but depends on child Overall we enjoyed the concert and atmosphere Musicians were great and we love especially flute Great christmas spirit as a start of christmas holiday fun .Slightly pricey but i took 2 children so it is £5.00 per person Anyway always good to see something new

November 23, 2024
Unprompted review
Bach to Baby logo

Reply from Bach to Baby

Hi Vlada, we're delighted that you enjoyed our amazing musicians and that our concert got you all in the Christmas spirit! 🎄

We find that very young children react to music in their own personal ways, be it listening and taking the music in, smiling, moving or singing along. It very much depends on the child! And each child reacts to different instruments in their own way too, so do check out some of the other instrumental/chamber combinations we have on offer. Each concert in the same venue differs from month to month, so that we can offer a breadth of soundscapes and styles to try out.

We're so glad that you all had a great time at the concert and thank you for your kind review: it means a lot to all of us! ❤️

Rated 1 out of 5 stars

Ridiculous

Not geared towards toddlers. Falsely advertised, couldn’t be further from fiesta vibes. Let the kids enjoy it at least, be slightly more interactive / engaging.
Such a load of nonsense and massively over priced

August 26, 2024
Unprompted review
Bach to Baby logo

Reply from Bach to Baby

Hey there, we're so sorry to hear that you didn't enjoy your time with us. We're always happy to hear any suggestions about how we can make our concerts more engaging and enjoyable. Feel free to reach out to info@bachtobaby.com

Our prices are in line with other similar, high quality family activities in the area, and reflect the costs of our top-notch musicians and atmospheric venues with pianos available. An adult ticket, currently £15 online, allows up to 2 children to come free, whereas other activities may charge for child and adult tickets separately. We understand that £15 can be a lot with the cost of living nowadays so we run sales every now and then too.

Thanks for trying our concert and taking the time to give your feedback.

Rated 3 out of 5 stars

Has a potential but customer care is poor

We attended the performance on the 15th June. It has a potential to be fun. The acoustics was good (as was held in a church ).
What was disappointing is attitude to customers. We were really late because of a road accident in front of us and came 10 min before the end. The organisers refused to extend our tickets to a later concert in Oxford. For £17 per adult I would expect the event to be more customer accommodating.

June 15, 2024
Unprompted review
Bach to Baby logo

Reply from Bach to Baby

Hi Julia,

Oh no! What a nightmare with the roads! We acknowledge that this was a very frustrating and stressful experience for you.

We've had a look into this for you. As is standard for most concert series, our tickets aren't transferable to future concerts if fans arrive late.

I appreciate it must have been really disappointing to miss most of the performance.

Thank you for taking the time to try our concert.

Rated 2 out of 5 stars

Great idea but poor delivery.

We really couldn’t hear any of the introductions, even though we were reasonably near the front. The sound system was totally unfit for the job. The music was good but for £15 per adult it was poor value for money for a 35 minute event (it started late and finished early). There was little attempt to engage with the children.

December 18, 2023
Unprompted review
Bach to Baby logo

Reply from Bach to Baby

Hi Adrian, thanks for taking the time to leave a review. We agree that introductions & audience engagement are both really important and are always trying to make these high quality, so it's useful to know that you found it hard to hear on this occasion. It would be really useful to know which location you visited so we can look into the sound system there.

Our prices are in line with other similar, high quality family activities in the area, and reflect the costs of our top-notch musicians and atmospheric venues with pianos available. An adult ticket, currently £15 online, allows up to 2 children to come free, whereas other activities may charge for child and adult tickets separately. We understand that £15 can be a lot with the cost of living nowadays so we run sales every now and then too.

Our concerts usually last about 45 minutes, but occasionally, this can vary by up to 10 minutes. Every concert is unique and sometimes, musicians take different tempos or have differing things to say. We aim for 45 minutes whenever we can.

We have a variety of programmes and genres to cater to our audiences: some have more audience participation and sing-alongs, but nearly all concerts include nursery rhymes or carols at Christmas. We're always trying to make concerts that our audiences will love.

Thanks for trying our concert and taking the time to give your feedback.

Rated 3 out of 5 stars

Not perfect, but has potential

It's not terrible, and the music itself was lovely unfortunately we could barely hear it. It could of done with either being a smaller room with less people, or a bigger room with more echo, or else just louder/amplified instruments because often the low hum of the cello was drowned out by screaming toddlers. The event itself felt a bit confused and unsure of itself, it sort of mixed low sincere classic music, with jolly carol singing, with what eventually became a free roaming crêche. For the price of tickets (£15 per adult) it can quickly become expensive and the experience is not very personalised. Rather than being in a church with pews etc it would be nice in a cosier set up like a community hall, where chairs could be set up in a circle around the performers and children encouraged to sit on the floor. Engagement with the children could be better structured. Perhaps discouraging them from running around till the end would make it easier to hear what's happening, as having some parts with them jumping and others not seemed to just result in confusion and many children just jumping around even when they weren't supposed to. Unfortunately smaller babies like ours miss out because, in not being able to run around like the bigger kids, all you can really do is hold them and hope that they're hearing at least a little bit of the music. We might come back one more time when he is a few years older, but definitely hope that B2B take on board some parental feedback as the concept is wonderful, has so much potential, but just needs to be worked on. Is the music there to be enjoyed, or is it just background noise? Are the children supposed to interact or just run around screaming? Is this for the adults or for the children? Is it jolly or serious? Tone and level of audience engagement are a bit all over the place and makes it all feel impersonal and overpriced.

November 25, 2023
Unprompted review
Bach to Baby logo

Reply from Bach to Baby

Hi Chewbecca, thanks for sending us your thoughts – it's always good to hear what our audiences think! I've passed your feedback on to the team.

Christmas is one of our busiest times of year so this leads to larger audiences. We're glad to hear the music was lovely but I'm sorry to hear it wasn't the best experience for you!

One of the things that stops some parents from going to concerts is the fact that their baby or toddler might cry or scream at any time. We aim to avoid setting behavioural expectations on children, as our philosophy is "kids can be kids". This also helps us welcome audiences with SEND or who are neurodivergent.

I appreciate your point that too much sound makes it hard to hear. Our team try to manage the sound levels with the audience as a whole, for example, singing softer carols and making gestures to encourage more listening.

We do request parents to ask their children not to run for their safety, so it's good you brought that up.

We're often happy to have audiences sitting on the floor up front in the aisle (subject to space and the musicians' agreement).

It sounds like this was one of our super-busy Christmas concerts. Our concerts during term-time do tend to be quieter, and you're welcome to drop us a line if you want to hear about which concerts are quieter and cosier.

Thank you for trying our concert and taking the time to send in your detailed feedback and suggestions.

Rated 1 out of 5 stars

Website misrepresented what to expect

Website misrepresented what we were to expect for the £15 per adult ticket. Very exploitative and extortionate for a 30 minute concert.

Child was ready to sit still and listen to concert but rather than get going with an immersive musical experience they filled the time with intro chatter which couldn’t be heard at the back and totally useless for non-verbal babies.

Wording as advertised:
“Tots dance, roam about and revel in the wonder of live music, while you take a moment out of your busy day to hear top notch performances by outstanding musicians, with your young babes in tow.”

This made it sound like children would be free to “dance”, “roam” and “revel”. Even with social distancing measures in place this was not possible mainly due to the inappropriate choice of venue (a church lined with pews rather than a more open plan church space that we are used to having other baby groups held in).

Felt like an absolute mug sitting there for £30 for both of us and our toddler.

What a scam.

June 2, 2021
Unprompted review
Rated 2 out of 5 stars

Disappointing experience with limited visibility at distanced concerts

Our experience with these concerts during covid times was very disappointing. The venue (a long church lined with pews) didn't allow our little one to see anything from the pew we were sat in. Children were allowed to move around but there wasn't enough room to approach the stage without breaking the distancing rules, so there's not much hope of seeing the music unless you get there early enough for a front row seat.

Overall the experience for most of the kids was just like sitting in a church service -- some music and talking going on in the distance that they can't see or necessarily hear terribly well, most stay in the pews with some toddlers exploring the aisles and the back of the church.

The concert was quite short (felt like 30mins?), a few brief piano pieces played on an old church piano some distance away, without much of a programme specified in advance. Fair enough it is primarily for the babies and toddlers who have short attention spans, and for £5 a ticket in a venue where they could see what's going on I wouldn't be complaining.

At £15 for a (non-refundable!) ticket though, this feels like a cynical cash-grab from middle-class parents desperate for some enriching activities after months of lockdown. Based on previous good reviews I'll give them the benefit of the doubt that they just haven't fully thought through how much the covid restrictions would affect people's experience. But would definitely advise to steer clear until the covid restrictions are lifted, and pay close attention to the choice of venue and the programme before paying for tickets.

June 2, 2021
Unprompted review

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