This company sends out notices of great sale prices almost daily, but the links to those sales show almost exclusively full priced items. I’ve been unsuccessful a number of times when trying to f... See more
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See what reviewers are saying
Merchant sent wrong product and wouldn't allow return of product. No information on ad stating this is a dynamic rope. Check it out for yourself. Pet4m477-35-turquois-70mm Petzl Mambo 10.1 Back... See more
I have ordered from Backcountry Gear on two separate occasions (about a year apart). On both occasions, within about a month after purchasing from them, my credit card was used for fraudulent purch... See more
Consistently offers the best deals across its competitors. Quality is top tier. Their customer service is quick, courteous, and understanding. I was able to get a price adjustment turned around within... See more
Company details
Information provided by various external sources
Specialty equipment for mountaineering, hiking, backpacking, skiing, camping, climbing, and backcountry use.
Contact info
1855 W 2nd Ave, 97402, Eugene, Oregon
- 800-953-5499
- bcgeartech@backcountrygear.com
- backcountrygear.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Although my product was out of stock…
Although my product was out of stock and backordered communication was excellent and my order was processed immediately when it came back in stock. Again communication was excellent. Great product and competitive price also.
Tracker3 Avy Transceiver
I've been looking for a new beacon and the Tracker3 looks to fit the bill perfectly -- updated version of the trusted standby Tracker models with the added bonus of being sleeker/smaller.
Very fast easy and efficient
Very fast easy and efficient. great service!
Amazing company
Excellent Service and Quick Delivery
Customer service helped expeditiously with an order issue that left me as a satisfied customer. Shipping was much quicker than expected as well. All around, a good experience. Will definitely use again!
Couldn’t be happier with my Patagonia…
Couldn’t be happier with my Patagonia trucker hat. Stylish and perfect for throwing flies. Ordering and shipping fast and easy.
Extremely fast shipping and had the…
Extremely fast shipping and had the best deal for my sleeping bag. Would highly recommend.
Great selection, Quick shipping
Backcountry Gear had the item I needed as a gift for my son in-law and shipped it promptly. Very satisfied with this transaction and will look to them again in the future!
Once again I am very happy with the…
Once again I am very happy with the quality of the product, and the service from Backcountry Gear.
I ordered this product from Backcountry…
I ordered this product from Backcountry Gear because it was the best price available online. I am really happy with the prompt shipping and ease of ordering. Thank you.
Backcountry Gear is a great way to get…
Backcountry Gear is a great way to get gear for whatever outdoor adventure sport.
I had never used or heard of this…
I had never used or heard of this company before. I was looking for a very specific pair of hiking pants. The price was great and it shipped and was delivered quickly. The order was correct and delivered with the minimum amount of packaging to have the pants delivered in perfect condition. I will definitely use them again.
Very slow shipping and no information…
Very slow shipping and no information on where it is at and what is happening.

Reply from Backcountry Gear
Excellent job
Whoever packed this box deserves an award. I ordered a bunch of gear for a nine night trip in the Wind River range. There were no issues or snags throughout the entire ordering and shipping process. Also, all of my items were very neatly packed and arrived in perfect condition.
Affordable climbing gear with a pretty…
Affordable climbing gear with a pretty great assortment of products to chose from. Free shipping on orders of $49 or more.
Easy process
Easy process. Easy to order, track shipment and I love my boots!
Excellent service.
They were very helpful
They were very helpful. They answered all my emails about my down booties. They also arrived much sooner than I expected and they helped me out by shipping them by US mail.
If the booties work out like I hope if will certainly keep them in mind for future purchases.
I would like to visit their store if i ever get to Eugene.
Thanks again
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