Back Market - Ireland Reviews 628

I ordered an iPhone 16 Pro Max in the condition category “Excellent” I’d been given great feedback about Back Market so decided to order from them. Upon arrival I opened the box for the great reveal, only to be greeted with an iPhone that had been poorly repaired and was certainly not cleaned properly. The rear glass has obviously been replaced and very poorly done so. It’s my first time buying from Back Market and my last. Given the price I paid I expected far greater quality standards and a much better customer experience. I replied to the mail I was sent advising on the delivery, with out a response. You will have to do it all on line yourself. The Quality was poor, would not recommend them for your next iPhone Purchase. I’ll be purchasing my phone from another Provider over the experience I just had, very poor indeed.

I discovered Back Market recently, the site is very easy and they deliver exactly what was agreed or better , and good value too. 👍

Phone is in excellent condition & Battery is perfect too.
Quick delivery service.

Got an iPhone 15 plus for my daughter and she’s very happy with it, great service and very fast delivery

Very good service & quality of phones great

Bought a s25 ultra that was described as excellent
Received a phone with a nice chip gone out of the gorilla glass. Finger nail rub along the chip can feel how bad it is
Also a nice scratch/crack on the rear glass

Their support takes an age to come back
And I am not satisfied with their suggestions

Would not recommend to others

Got a Samsung S 21 FE. All working well so far. Went for excellent condition and appears as a new phone. Arrrived promptly in 3 days ahead of 7 days advised .
Only issue is extended warranty started when ordered even though I didnt have the phone. Cover should start when phone is delivered not ordered as Back Market responsible for it until purchaser receives it

I was sent an "offer" after browsing their UK site where I bought a phone recently.

I was looking for a small cheap server, identical to a previous purchase bought here in Ireland.

I was emailed with the offer at a cheap, acceptable price, but the companies UK site does not deliver to Ireland. The desktop unit was a mere £80 which was perfect for a low performance, simple server.
The same device or it's equivalent was 130 euro on the Irish site.

I really am sick of being treated like a right gullible mark when living in Ireland, even a bloody sim card is three times the price I pay for my English accounts.
Anyway they should not have emailed this fantastic offer to me as it has simply put me right off yet another profiteering company that sees Ireland as a competition free source of cash rich numpties.

I didn't find what I wanted at £80 elsewhere, but my supplier of new stuff also does refurbished gear at virtually the same price in the UK and Ireland without discriminating against Irish deliveries.

Frankly the 130 euro would probably be acceptable before the £80 offer arrived, but I dislike being taken for a fool and will not use this company again.

Five stars. I gave 4.5 before, but now I am very happy with it. It's working perfectly. Thank you.

Everything was fine no issues

Very prompt. Condition of phone excellent. Bought a new battery but it seems to be draining quite quickly

Good Product, Good Price, Good Deliver. Phone preforming very well. Happy Customer

Accuracy, fast.

Clean phone
Quick processing
Quick delivery
They are legit 👍🏼

Great product!

After so many hold back finally bought a product and trust me I loved it so much ,clean,well packaged and delivered at the time that was said ,am saying this is first of many product to buy on the website 👍

Terrible delivery times. Blame the courier, this case DHL Express, use a better delivery company or don't promise false leadtimes, very disappointing.

Quick delivery , phone is like new so happy either it