Loved how the stationery was packaged and how the different items were labelled in terms of to whom it belonged
Company replied
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The site is easy to use with search facility and I appreciate the cheaper alternatives. Speedy and accessible deliveries with up to date tracking was a winner as well.
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Only received 3 items of my over 60 item order. Zero communication from Waltons!!!!!
Company replied
What an effortless and amazing service! 🤩 Waltons took the stress out of stationary shopping and beat most of the in-store prices. All I needed to do was upload the stationary list and in a day or tw... See more
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Company details
About Back To School
Written by the company
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Contact info
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, South Africa
- +27 11 620 4000
- customercare@waltons.co.za
- backtoschool.co.za
4.0
Great
84 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service and kindness in answering…
Great service and kindness in answering all my questions. Thank you
November 13, 2024
Reply from Back To School
Dear Caroline,
Thank you for your lovely 5-star review of our Back to School service! We're thrilled to hear that our team was able to assist you with all your questions in a helpful and friendly manner.
At Waltons Back to School, we pride ourselves on making the school shopping experience as smooth as possible for our customers. Your feedback means a lot to us, and we look forward to assisting you with your future school supplies needs.
Great service
The website is easy to navigate and I was able to find stationery that I would not typically find in everyday stores. Quality stuff as well. Plus their delivery service was great and quick.
November 11, 2024
Reply from Back To School
Dear Kgomotso,
Thank you for your wonderful 5-star review! We're thrilled to hear that you had such a positive experience with our Back to School online shopping - from the website navigation to our unique stationery selection, quality products, and swift delivery service.
At Waltons Back to School, we take pride in offering a comprehensive range of quality school supplies and making them easily accessible to our customers. Your detailed feedback about our website, product range, and delivery is greatly appreciated and motivates us to maintain these high standards.
Quick service
Online order was put together super quickly and followed up with a phone call.
November 7, 2024
Reply from Back To School
Dear Lindy,
Thank you for your wonderful 5-star review! We're delighted to hear that our Back to School team was able to process your online order efficiently and provide that personal touch with the follow-up call.
At Waltons Back to School, we understand how important timely communication is when preparing for the school year. Your appreciation of our service means a lot to us, and we look forward to assisting you with future school supplies needs.
It’s the convenience
It’s the convenience, convenience, convenience. I had difficulty with my purchase online, and the staff that helped me was superb!
November 11, 2024
Reply from Back To School
Dear LC,
Thank you for your fantastic 5-star review! We love how you've emphasised the convenience factor of our Back to School service, and we're especially pleased that our team was able to help you overcome the online purchase difficulty you experienced.
At Waltons Back to School, we strive to make school shopping as convenient as possible for our customers, and our staff takes pride in providing superb assistance whenever needed. Your appreciation motivates us to maintain these high service standards.
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