Bagsmart Reviews 274

This bag’s design is both compact and spacious! The hanging feature allows me to save space in the bathroom, and the multiple compartments keep my products neatly organized and easy to access. It’s the perfect travel companion for any trip.

I love this bag, I just wish it was a little bit bigger!

It's roomy and perfect for packing up every nibble and nosh.

This backpack can hold everything I need for outings—pacifier case, changing pad, and even an insulated bottle bag to keep drinks warm. Super convenient!

It’s durable and so fashionable

good quick service  and the bag is good

Nice bag but bigger than I expected!

Poor customer service or I should say no customer service at all.
Been trying to contact customer service via email and messenger, read but no response, better make sure you don’t need any service from them before you make your order.

Ordering was easy and delivery fast.

cute bag, love it, very useful. wish it was abit bigger though!

Perfect size and priced well.  This is sturdy with many areas to hold everything you need.  Awesome bag; highly recommend.

Love the size and all the pockets.  Nice compact size and great straps on sides to compress it.

Excellent space for what I need. Plenty of pockets.

Very quick and kind customer service. Good quality product.

Blast Quick Access Travel Backpack has many pockets and is very convenient for storing various items.

Utterly misleading advertising ‘Black Friday sale up to 70% off’ most items in the sale barely 8-25% off and certainly no discount on the bag pictured in the sale feature. Misleading and deceptive.

I like all the different compartments, and its light. I.m not traveling till end of month, then it will determine if it's big enough for me.

DO NOT PURCHASE FROM THIS COMPANY. If I could give a lower rating I would. After using this bag twice a week for 7 months it started to come apart. I emailed as they have a lifetime guarantee on their bags and was offered a refund. This was on 10 weeks ago. They have come up with every excuse under the sun about why they cannot refund to my original payment method and a provided bank account. Eventually, they just don’t respond to your emails. There is no way to call them to speak to an actual person, all you can do is email Alicia. There is no customer service and I couldn’t give you more of a warning to not purchase from this company. I have made complaints to the ACCC and other government bodies about this company. They shouldn’t be allowed to trade if they are going to offer a false guarantee to customers.

Update: since I cannot reply to the company response. How can you possibly try to reassure me that this refund is coming through after 10 weeks of being told there is a problem with the refund and no one can ever tell me what the problem is specifically? Do you respond with “rest assured” to appear like a responsive business and as if there is something you are actually doing in the background? This should have be resolved 9 weeks ago, instead of taking me on a ride around in circles. You have no phone number so I can’t tell if I’m speaking to an actual person. I have asked for it to be escalated to someone higher and who has the authority to approve and process the refund properly. If the company was actually actively trying to provide good customer service you wouldn’t have a problem providing me with more details about what you’re doing to resolve the fault with the refund not being processed on your end, which for the passed 10 weeks I have not received any such effort in any emails.

The customer service staff responded very quickly and patiently.

Excellent! This backpack has the Anti-theft Pocket, which makes me feel secure when placing my wallet and important documents without having to worry about them being stolen!