Baked Earth  Reviews 80

Baked Earth charged £6 to send a sample tile! £6!!. And they charged for the sample tile as well. All the other tile suppliers sample and postage was free or postage was free.

Won’t be getting our tiles from them.

Great personal service and advice, wonderful products, fast delivery. What's not to like?

Mix up with delivery.Not happy with what happened and extra charges

Great value and beautiful product. Have used twice. Brilliant.

Fantastic company, excellent service kept us informed all the way, would highly recommended this company to anyone.

Ahad went out of his way to deliver a small amount of tiles to us at very short notice. A very personal service which is so rare nowadays.

Couldn't fault Baked Earth. They were very helpful, delivery was prompt, product was exactly as described, and it was good value. I would highly recommend them.

We highly recommend this company. Great quality of terracotta tiles and excellent customer service.

We were after a small quantity of terracotta tiles no thicker than 10 mms. Baked Earth were the only company we could find that supplied this type of tile but their minimum order was 5 square metres - we were only after 1 square metre. We spoke to a very helpful gentleman over the phone who agreed we could order the amount we required. The tiles arrived within 2 days of ordering. We are extremely happy with the service we received from Baked Earth and would definitely use them again and would recommend them to anyone. Many thanks Baked Earth for all your help.

Ahad at Baked Earth has been a real pleasure to buy from. I have at different times over the years had three floors laid with handmade terracotta tiles. This time I went with the Baked Earth Bangladeshi tiles rather than Mexican Saltillo. They are more rustic but - or rather and - equally good.

Ahad was extremely helpful and reliable throughout the buying process. Very helpful and straight when I was choosing the tiles online, very helpful about the ordering, and storing the tiles until I was ready for them and then ensuring they were delivered absolutely on time, and very helpful with aftercare queries.

They are excellent people to work with, selling a good product very effectively fairly and helpfully. I recommend them to everyone.

Very very happy not only with the terracotta tiles we purchased but also with the way everything was handled. Quick delivery, great communication throughout. Would definitely recommend and use again.

Great tiles, great service will use them again.

Great customer service, and very responsive to inquiries even outside of working hours. Sent samples quickly and provided easy payment options.

Great tiles and a lovely service! After weeks of struggling with other suppliers, our little project is finally complete thanks to these guys!! 😊

Very helpful and quick to respond. Would definitely recommend.

We bought beautiful unsealed 150mm Sq terracotta. The tiles are porous as expected and not too porous, passed drop tests and we did not have anything like the 10% recommended wasteage. The colour variety is excellent and runs from yellow to pink to red and even a little brown, though not much. Gorgeous! Also I was very impressed by Ahad, who was always really quick to respond and super helpful. Impressive product and service.

Samples were delivered promptly and phone conversations have been really useful in helping decide our order.

Excellent product. Excellent service.