BakeStreet Reviews 100

TrustScore 3.5 out of 5

3.3

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See what reviewers are saying

Rated 1 out of 5 stars

I have had ordered a week ago a birthday cake for my son, which never arrived. Politely I am asking you for a refund and I never get an answer back. May I know was only a bad luck for me or this hap... See more

Rated 5 out of 5 stars

I ordered a 2 tier mermaid cake and cupcakes for my daughter’s 6th birthday party. Within a few hours of submitting my request, I got quotes from several talented bakers. It was so easy to compare the... See more

Rated 5 out of 5 stars

Gilinda was our baker for my grandsons’ 1st birthday and she did an absolutely amazing job with a 3D dinosaur cake! It was honestly a work of art and all edible. I’ve ordered customer cakes for years... See more

Rated 5 out of 5 stars

Jenny was absolutely amazing ! I can not recommend her enough. The price was so fair for the excellent service and quality she delivered. She was extremely responsive and took such care to make my bo... See more

Company details

  1. Cake Shop
  2. Business to Business Service
  3. Cupcake Shop

Written by the company

BakeStreet is a unique marketplace that connects customers with talented local cake artists, providing a hassle-free solution for ordering custom cakes for any occasion. Whether it's a birthday, wedding, baby shower, graduation, baptism, bachelorette, promotion, or any other event, BakeStreet makes it easy to find the perfect cake design to suit your taste and budget. With hundreds of designs to choose from, or the option to upload your own vision, BakeStreet offers a diverse range of options to cater to your individual preferences. Once you've submitted your request, you'll receive multiple quotes from different cake artists, each including photos, reviews, flavors, and prices, allowing you to make an informed decision and select the best option for you. Booking a cake on BakeStreet is a piece of cake, offering a streamlined and efficient process that eliminates the stress and uncertainty of traditional cake ordering. By connecting customers with local cake artists, BakeStreet supports small businesses while also providing an exceptional customer experience. So why wait? Order your custom cake today and experience the delicious and creative world of BakeStreet.


Contact info

3.3

Average

TrustScore 3.5 out of 5

100 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great! But beware the service charge

It was totally well organized when you have something specific in mind. The bakers were prompt to get back to me with quotes. My only complaint was when you go to place your down payment, they charge you a considerable service charge which was never mentioned before you fell in love with a cake. $58 is a lot to pay extra when I figured that the service charge was included in the price of the cake (over $450).

June 17, 2023
Rated 1 out of 5 stars

CAKE FELL APART!

TERRIBLE EXPERIENCE WITH A CAKE FOR A SPECIAL OCCASION!

You will NOT get the cake that you think you're getting.
My cake was poorly made. I don't care how many reviews they have claiming their cakes were great! NO! My cake didn't look like my design. Also, the cake fell apart after a 15 minute car drive! Almost $400 for a cake I could make at home! Go to a REAL BAKERY where you see actual bakers who are NOT working from home! You do NOT want to get screwed like we did with a $50 credit for a future cake! A future cake? Why would anyone order again after being misled thinking these bakers worked from a bakery and NOT their homes. I didn't realize these were HOME bakers until I paid my deposit. You've been warned.

June 16, 2023
Unprompted review
Rated 5 out of 5 stars

This is my second time using BakeStreet…

This is my second time using BakeStreet and it was fabulous once again! Super easy to use and the baker was communicative throughout the process and delivery was on time! I will definitely use it for my custom cake needs!

April 26, 2023
Rated 5 out of 5 stars

Upset then Delighted

I’ve always thought that the sign of great service is how mistakes and trickier issues are remedied. I ordered, from the UK, a birthday cake months before a trip to New York, after much planning and design. Literally two days before the birthday and the baker, for health reasons, messaged to say they couldn’t bake my personalised and designed cake. Bake Street, without fuss or drama organised another New York baker (Gilinda) on very short notice to deliver exactly what I wanted and designed. Superb stuff as I had zero options to rescue the situation when already in the US. Delighted with the service. It would have been easy for Bake Street to point simply to the original baker’s cancellation. They just got on and sorted it.

April 18, 2023
Rated 5 out of 5 stars

I was LISTENED to from the start

I was LISTENED to from the start! The mock-ups for the cake were spot on to my specifications and the promptness was very professional. Then, the magic happens as your cake is put up for bidding... At this point you can see the work of all the cake artists and interact with them prior to choosing the final artist and design. I would highly recommend BakeStreet!!

March 25, 2023
Rated 5 out of 5 stars

Sneaker Cake

I don't even know where to begin. My cake was beautifully crafted and tasted just as good. I've never had a cake like this. It was such a crowd pleaser. I will definitely be coming back and ordering more in the future. Everything from order the cake to communication and of course the execution of such a beautifully crafted cake was exceptional. Such professionalism was exceptional and not to mention the talent was unbelievable.

March 12, 2023

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