I have had ordered a week ago a birthday cake for my son, which never arrived. Politely I am asking you for a refund and I never get an answer back. May I know was only a bad luck for me or this hap... See more
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See what reviewers are saying
I ordered a 2 tier mermaid cake and cupcakes for my daughter’s 6th birthday party. Within a few hours of submitting my request, I got quotes from several talented bakers. It was so easy to compare the... See more
Gilinda was our baker for my grandsons’ 1st birthday and she did an absolutely amazing job with a 3D dinosaur cake! It was honestly a work of art and all edible. I’ve ordered customer cakes for years... See more
Jenny was absolutely amazing ! I can not recommend her enough. The price was so fair for the excellent service and quality she delivered. She was extremely responsive and took such care to make my bo... See more
Company details
Written by the company
BakeStreet is a unique marketplace that connects customers with talented local cake artists, providing a hassle-free solution for ordering custom cakes for any occasion. Whether it's a birthday, wedding, baby shower, graduation, baptism, bachelorette, promotion, or any other event, BakeStreet makes it easy to find the perfect cake design to suit your taste and budget. With hundreds of designs to choose from, or the option to upload your own vision, BakeStreet offers a diverse range of options to cater to your individual preferences. Once you've submitted your request, you'll receive multiple quotes from different cake artists, each including photos, reviews, flavors, and prices, allowing you to make an informed decision and select the best option for you. Booking a cake on BakeStreet is a piece of cake, offering a streamlined and efficient process that eliminates the stress and uncertainty of traditional cake ordering. By connecting customers with local cake artists, BakeStreet supports small businesses while also providing an exceptional customer experience. So why wait? Order your custom cake today and experience the delicious and creative world of BakeStreet.
Contact info
442 5th Avenue, 10018, New York, United States
- +1 (877) 755-2253
- support@bakestreet.co
- bakestreet.co
3.3
Average
100 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
I was connected to bakers right away…
I was connected to bakers right away and got quotes very quickly. All the bakers were very responsive.
November 14, 2022
The responses from bakestreet were…
The responses from bakestreet were immediate and helpful- even on a Sunday - which was very reassuring as we were organising this from a different Timezone. The baker got one aspect of the decoration wrong but not disastrous at all.
November 20, 2022
Cake looked perfect
Cake looked perfect. Everyone was truly amazed!!!!! The vanilla & vanilla buttercream was out of this world! Rosy was great to work with! Our expectations were sperceded by her exquisite work and that’s coming from a professionally trained chef!
October 15, 2022
Best quality work
Best quality work
I have received cake that is beyond my expectations details I did not pay attention to it , muchas gracias
September 19, 2022
Gilinda from BakeStreet is AMAZING!!
Gilinda was our baker for my grandsons’ 1st birthday and she did an absolutely amazing job with a 3D dinosaur cake! It was honestly a work of art and all edible. I’ve ordered customer cakes for years for different occasions, including one from the ‘Cake Boss’ many years ago. You don’t always get a beautiful AND tasty cake but this one exceeded our expectations. She delivered the cake right on time and it was protected in a beautiful box. This is the first time I’ve used BakeStreet and everything about the process was professional and smooth!! Wonderful experience!! I can’t say enough about Gilinda’s baking skills!!
September 18, 2022
Bakeatreet alright, baker was awful…
The whole experience to book was pretty good but there was no way to see their work. I booked somebody and the outcome was AWFUL. I asked her to make it realistic and it seemed to have even rushed through. I paid almost $300 for something that would have probably cost $100 had I used thumbtack or another service where I can have more conversation prior to booking
September 7, 2022
Reply from BakeStreet
Hi Dipali,
Thanks for sharing your feedback. We're sorry that your cake artist failed to meet your expectations and your cake was missing some design elements. We investigated the matter and worked with you & your cake artist to issue a partial refund and a credit towards a future order.
While we thoroughly vet all cake artists on our platform and continuously monitor their reviews and rating to ensure quality, there are unfortunately some rare instances when the cake artists come up short. Your feedback goes a long way in helping us improve the community of cake artists on BakeStreet.
We are glad you liked the experience of booking your cake artist on BakeStreet and we hope you'll give us an opportunity to serve you again.
Thanks,
The BakeStreet Team
Great experience
Great experience! I ordered chocolate and received it within 4-5 days with an ice pack in the package still cool.
September 6, 2022
Unprompted review
A magical experience
The artist was extremely patient with helping me figure out the perfect way I wanted to express the ideas of my custom cake. With thier expertise, I was able to fine detail aesthetics, flavor, texture, and exquisite vibrant colors that surpassed my expectations.
The professionalism of this artist was kind, compassionate, and humorous, I have nothing but great thing to say regarding this artist and me experience with them. And I can't wait till the next adventure.
September 4, 2022
The cake was absolute perfection!
The cake was absolute perfection!
The baker communicated well with me throughout the process, brought the cake vision to life, and did my order with short notice! I’m so pleased.
September 4, 2022
Saved the Day
Easy to use. It saved the day when I had to last minute order my son’s birthday cake in a city where I had no contacts.
August 27, 2022
loved it
bake street was extremely easy to use and very efficient. I ended up finding the perfect baker through here!
August 17, 2022
It’s a lil pricy
August 7, 2022
Beautiful, delicious cake.
Lindell executed such a beautiful and delicious cake! Everyone loved the final look, but especially the taste. I will be ordering from her again. 100% worth it!
August 4, 2022
Delicious cakes!
August 1, 2022
Unprompted review
Elephant birthday cake
Our daughters cake was very special and delicious. Thank you for bringing our vision into reality and your friendliness throughout the process!
July 28, 2022
Great cake artist for rockin Gene Simmons cake in Long Island
Jenny was absolutely amazing ! I can not recommend her enough. The price was so fair for the excellent service and quality she delivered. She was extremely responsive and took such care to make my boyfriends Gene Simmons kiss cake come out brilliantly. It looked outstanding! She answered all of my questions and put everything we discussed together perfectly in the final design. My boyfriend was thrilled and everyone at the party was so impressed. On top of everything,
the cake was beyond delicious ! Moist vanilla with funfetti was fabulous!
July 24, 2022
I gave bakeStreet three stars for the…
I gave bakeStreet three stars for the ease of using the site. unfortunately the baker I received doesn’t deserve any stars. This was the absolute overprice worst tasting cake I have ever had I am 95% sure the cake is stale or she forgot to put an ingredient in because it was dry and literally falling apart. after serving this to everyone they threw it out after one bite.
July 23, 2022
Great experience and great baker!!!
The process was so seamless and easy. @melissaaltcakes was the perfect baker and the customized cake was amazing.
July 23, 2022
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