Balance by bistroMD Reviews 145

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

The food quality is not very good... The pork tenderloin and turkey sausage was rubbery, egg-based breakfast entrees were watery, in general, just unappetizing food. You'll lose weight because you w... See more

Rated 3 out of 5 stars

I enjoyed the offerings when I first tried BistroMD a couple years ago. I guess my taste in food is just a bit more simple than the target for this program. Almost all of the previous meals includin... See more

Rated 1 out of 5 stars

Food arrived rotten. Unlike previous frozen food delivery I tried, they seem to have done the barely minimum to try and keep the food frozen. Package was in transit for several days in middle of the s... See more

Company replied

Rated 3 out of 5 stars

The food is very good, but my concern is whether it is non-GMO. This is very important as far as quality because when I prepare my own meals, I make sure it's mostly organic and not treated with horm... See more

Company replied

Company details

  1. Restaurants & Bars

Information provided by various external sources

For healthy, chef-prepared meals at your convenience, Balance by bistroMD offers a flexible home-delivery meal service without any minimums or memberships.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

145 reviews

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Rated 5 out of 5 stars

Delicious prepared food

Delicious prepared food, very satisfying & decent prices. The quality of the meals make it worth their price. The only thing we wish even though they have a lot of choices, is to add or change up their choices. I say this because there are several entrees that we wouldn't eat (ex: bean dishes) so it limits our choices. Also their fish dishes are not fresh (fishy smell). It's too bad because we love fish. We lost a good amount of weight with these meals so that's another reason we're giving it 5 stars besides the satisfying tasty meals.

August 1, 2019
Unprompted review
Rated 5 out of 5 stars

The best

With every one out pretending to help only Bistro and Balance by Bistromd come to the rescue. It is like having my own cooking and caring team Thank you

May 28, 2019
Unprompted review
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Reply from Balance by bistroMD

Thank you for the kind words, Jeanne! We're thrilled that you're enjoying the service and healthy choices. Thank you for shopping with us!

Rated 5 out of 5 stars

I am very pleased with the food quality…

I am very pleased with the food quality and flavor. Most of all the service.

May 28, 2019
Unprompted review
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Reply from Balance by bistroMD

Thank you for your review, Kevin! We're thrilled that you're enjoying your choices & service from Balance by bistroMD. Thank you for shopping with us!

Rated 4 out of 5 stars

I have acid reflux so I’m limited to…

I have acid reflux so I’m limited to which meals I can eat without problems even though I like spicy foods. Your gourmet meals are delicious but some come back to haunt me. Haha. I’m now choosing those that don’t cause me problems when I reorder.

April 30, 2019
Unprompted review
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Reply from Balance by bistroMD

Thanks for your review, Lyn. We're glad that you're finding meals that you enjoy on our menu. Thank you for shopping with Balance by bistroMD!

Rated 5 out of 5 stars

My Hubby and I ordered initially to…

My Hubby and I ordered initially to make menu planning easy as we lost inches and body fat and keep ordering now because of convenience and great taste! The filters make it easy to choose foods that fit our picky priorities. Shipments are timely and packaging is easy to manage in the freezer and fridge. We also send meals to his Mom who is miles away, to be sure she always has something tasty on hand.

April 30, 2019
Unprompted review
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Reply from Balance by bistroMD

Thank you for your review, Deb! We're very pleased to hear that Balance by bistroMD is helping you and your family eat well and reach your health & wellness goals. Thank you for shopping with us!

Rated 1 out of 5 stars

Fishy smell, old, bad customer service

I ordered seafood dish and breakfast dish. Breakfast was fine. Nothing special about it. It is just same as Jimmy Dean you can buy from grocery. But the fish!! OMG It was so bad. Bad smell, old, and dull taste. It is just simply old ingredients. The side dish was okay but the bad fishy smel is soaked into side dish so it was not good either. I wish I was able to like it, because it is so easy solution for quick meal. But I could not torelate the fish at all (any fish dishes). I emailed customer service. They said "there is nothing wrong with dish and we wish your you success along your journey towards life-transforming wellness". Bad customer service.

March 15, 2019
Unprompted review
Rated 1 out of 5 stars

I have purchased from Balance bistroMD

I have purchased from Balance bistroMD, once.The food was inedible. It was spoiled. I threw it out. The only portion of my order that was edible, were snacks, and even then, not all were good tasting. I did like the pizza puffs and was thinking about ordering them again, but did not, as I do not want to support the company that sells poor quality product and does not post all user reviews about their company. I have already written the review for Balance by bistroMD reviews on yotpo, about my purchase and food experience and I cannot find it anywhere, may be because the review was not favorable

August 16, 2018
Unprompted review
Rated 3 out of 5 stars

Meals have gotten too exotic for my taste...

I enjoyed the offerings when I first tried BistroMD a couple years ago. I guess my taste in food is just a bit more simple than the target for this program. Almost all of the previous meals including chicken breast have disappeared in favor of more seafood, lamb, and lower quality ground beef and ground chicken. I still enjoy some of the breakfast offerings, but very few of the lunch/dinner meals are appealing.

July 16, 2018
Unprompted review
Rated 4 out of 5 stars

Enjoy the Flexibility of Balance by bistroMD…

I have really liked Balance by bistroMD because it offers much more flexibility than the structured BistroMD program, with the same delicious meals. However, recently it seems that many of the entrees that were available a couple of months ago are no longer there, without anything new to replace them. I particularly liked some of the salmon and tex-mex dishes, which have disappeared.

May 15, 2018
Unprompted review
Balance by bistroMD logo

Reply from Balance by bistroMD

Hi Lee Ann, thank you for your feedback. We're thrilled that you're enjoying the service and menu items from Balance by bistroMD! We're happy to let you know that many of your favorites will return to the menu. Since our entrees are made with fresh ingredients, our menu rotates based on what's cooking! Be sure to check back soon! Thank you for shopping with us!

Rated 5 out of 5 stars

There lots of choices so you can choose…

There lots of choices so you can choose foods you enjoy. I Really like the food I have chosen. These meals are helping me on my mission to loose weight and be healthier by lowering my carb, sugar & sodium intake as my Dr's have directed. It is working, and it couldn't be simpler!

May 1, 2018
Unprompted review
Balance by bistroMD logo

Reply from Balance by bistroMD

Hi Janet, thank you for your review. We're thrilled that our entrees and service is making it easy for you to reach your health & wellness goals. Thank you for shopping with Balance by bistroMD!

Rated 5 out of 5 stars

Good variety and selection of meal

Good variety and selection of meal, reasonably priced.

April 26, 2018
Unprompted review
Balance by bistroMD logo

Reply from Balance by bistroMD

Glad that you're enjoying your entrees and service from Balance by bistroMD! Thanks for shopping with us, Roger!

Rated 5 out of 5 stars

I enjoy the variety and the ability to…

I enjoy the variety and the ability to choose what meals I want. I would suggest cutting back on some of the seasonings such as black pepper in some breakfasts. I feel people can add it if they want it.

April 19, 2018
Unprompted review
Balance by bistroMD logo

Reply from Balance by bistroMD

Thanks for your feedback, Gina! We get a lot of mixed reviews about seasonings. We have found that by offering a wide variety on the menu we're able to suit a wide range of taste buds. We hope that you keep finding new meals to love. Thank you for shopping with Balance by bistroMD!

Rated 4 out of 5 stars

Fairelygood selection & would enjoy…

Fairelygood selection & would enjoy more frequent new selections.

April 18, 2018
Unprompted review
Balance by bistroMD logo

Reply from Balance by bistroMD

Thanks for your feedback, Brenda! We're happy to let you know that our team of chefs & dietitians are always working together on new recipes for the menu. Stay tuned!

Rated 3 out of 5 stars

Bad phone experience

April 17, 2018
Unprompted review
Balance by bistroMD logo

Reply from Balance by bistroMD

Hi Peter, we're sorry to hear that! We would love to know how we could have made your experience better. Our customer service team is always happy to help!

Rated 4 out of 5 stars

Delicious, Lots of choices for Diabetics.

The plan is a little more expensive, but the meals are delicious and they are perfectly balanced for diabetics and there are a lot of choices. The program allows you to gradually cut your order as you learn to design and cook your own meals, which is not easy and takes a long time, but you have the plan to help keep you on target as you learn. This is the best program out there I believe for losing the weight and learning how to keep it off. Thanks, Balance BistroMD!

April 17, 2018
Unprompted review
Balance by bistroMD logo

Reply from Balance by bistroMD

Thank you for sharing your experience, Robert! We love knowing that our entrees and service are helping real people like you eat better and live a healthier lifestyle. Thank you for shopping with Balance by bistroMD!

Rated 5 out of 5 stars

I tried some other meal delivery…

I tried some other meal delivery programs. They were good, but required cooking. This plan is great, its "real food" already to eat, very convenient to re-heat, and so low in calories. Also, each meal is enough food. I'm a big guy, trying to loose weight. Calorie wise I could eat two meals for dinner and be good, but one meal is enough, and I cut down on calories. Good variety, tastes great.

April 17, 2018
Unprompted review
Balance by bistroMD logo

Reply from Balance by bistroMD

Thank you for sharing your experience, Michael! We're thrilled that Balance by bistroMD is making eating healthy easier for you. We hope that you continue to enjoy your menu items from Balance!

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