Bamboo Reviews 33,347

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,830 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the application process to be quick, simple, and straightforward. Many highlight the efficiency of the service, noting rapid response times and swift payment processing. People also appreciate the clear communication and the helpfulness of the staff, making the overall experience stress-free and easy to manage. However, some customers also noted that it can take up to five days for the money to be deposited into their account, and a few mentioned unexpected activity on their credit file.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently highlighting the ease and simplicity of the... See more

Service

Users describe positive interactions with service, highlighting its reliability, straightforwardness, and... See more

Payment

Reviewers highlight positive aspects of payment. Customers consistently praise the ease and speed of the... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the speed and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was doubtful that I would get the loan as I have been turned down in the past but from the moment of going through the questions and completion it was a breeze. Bamboo delivered on their promise an... See more

Company replied

Rated 5 out of 5 stars

Oh wow, what can I say...... They are brilliant!!!!!! They needed two wage slips, but because I have just started a new job and only had a single payslip to hand, they waited two days until my nex... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with, very professional. Everything done online, easy to fill the application form in. Bamboo accepted my application after other lenders had refused but they didn't charge stup... See more

Company replied

Rated 5 out of 5 stars

I recently had a really positive experience with this loan company and wanted to share how smooth the whole process was. From start to finish, everything felt quick, simple, and well-organized.... See more

Company replied


Company details

  1. Non-Bank Financial Service

About Bamboo

Written by the company

Bamboo: Personal Unsecured Loans

Bamboo is a direct lender that offers unsecured personal loans between £2000 and £15000 with flexible terms from 12 to 60 months. We help our customers find an affordable loan that fits their individual credit situation. We pride ourselves on being a transparent lender and make sure our process is fast and simple. Bamboo is authorised and regulated by the Financial Conduct Authority. As a responsible lender, Bamboo adheres to the standards of good practice set out in the FLA Lending Code.​
Bamboo's service is trusted by over 240,000 customers and we’re proud to have been voted Best Personal Loan Provider five times at the 2017, 2018, 2019, 2021 and 2022 Consumer Credit Awards.

Contact info

4.9

Excellent

TrustScore 5 out of 5

33K reviews

5-star
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Rated 5 out of 5 stars

Very quick and helpful

Very quick and helpful

April 21, 2026
Bamboo logo

Reply from Bamboo

We appreciate your positive feedback and are glad we could help you quickly!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Its as been a like an Angle at this… time

Its as been a like an Angle at this time of difficulty very easy to apply and overall it was a top up loan so i m very greatful to bamboo loans
Thank you

April 21, 2026
Bamboo logo

Reply from Bamboo

We're so glad to hear that our loan was easy to apply for and helpful during a difficult time. Thank you for your kind words and for choosing our services.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

The process was really easy to use and…

The process was really easy to use and you got the money really quick very pleased with service

April 16, 2026
Bamboo logo

Reply from Bamboo

We're so glad to hear that the process was easy to use and that you received your money quickly! We appreciate your positive feedback.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, very professional. Everything done online, easy to fill the application form in.
Bamboo accepted my application after other lenders had refused but they didn't charge stupid APR's. Can't fault Bamboo at all, excellent.

April 15, 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that you found the application process straightforward and our service professional. Thank you for your excellent feedback.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Happy customer

Easy application process and kept me well informed each step of the way, thank you.

April 14, 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that the application process was easy and that we kept you informed. Thank you for sharing your positive experience with us!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Application was easy to follow and…

Application was easy to follow and received a response the same day

April 17, 2026
Bamboo logo

Reply from Bamboo

We appreciate your feedback and are so happy the application was easy to follow and that you received a response the same day. Thank you.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Excellent service

Excellent service

April 14, 2026
Bamboo logo

Reply from Bamboo

Thank you for the review, we are pleased to read.

Kind regards,
Bamboo.

Rated 5 out of 5 stars
Bamboo logo

Reply from Bamboo

We're happy the process was quick and easy for you. We appreciate your positive feedback; thank you for letting us know.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

So simple and done in .minutes

So simple and done in .minutes. really easy

April 14, 2026
Bamboo logo

Reply from Bamboo

We're happy it was so simple and easy for you. Thank you for your very positive feedback; we appreciate it!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Am very happy with my experience and it…

Am very happy with my experience and it was quick

April 14, 2026
Bamboo logo

Reply from Bamboo

We're very happy that you had a quick and positive experience. We appreciate you taking the time to leave feedback.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Very quick and easy

April 18, 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that your experience was quick and easy. Thank you for your positive feedback; we appreciate it.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

5*service great team

April 18, 2026
Bamboo logo

Reply from Bamboo

We're glad you had a great experience with our team and service. Thank you for your positive feedback; we appreciate it.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Explained everything clearly and was…

Explained everything clearly and was fast and accurate.

Superb customer service.

Would highly recommend.

April 14, 2026
Bamboo logo

Reply from Bamboo

We're happy to learn that you found our service fast, accurate, and clear. We appreciate your recommendation and thank you for sharing your positive experience.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Excellent

They did perfectly well

April 14, 2026
Bamboo logo

Reply from Bamboo

We're glad you had a great experience! Thank you for your positive feedback; we appreciate it a lot.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Good

Nice, quick and easy

April 14, 2026
Bamboo logo

Reply from Bamboo

We're glad you found it quick and easy. Thank you for your positive feedback; we appreciate it a lot!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Quick simple application

Quick simple application, fast pay out

April 14, 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that our application process was simple and the payout was fast. Thank you for your positive feedback!

Kind regards,
Bamboo.

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