Banden Pneus-online Reviews 

7,604
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A friend of mine delivered moto spare parts from this online shop, the quality is top-notch and the price was justified.

Company replied

Rated 5 out of 5 stars

Overall a good experience, as usual. The only inconvenience was that the tires did not arrived in the same shipment. In fact the second pair came 3-4 days later, after the weekend and I missed the cha... See more

Rated 1 out of 5 stars

Fitting price charged by the garage was more than double the amount quoted on the website. Not such a deal when taking that into account, might as well just go direct to the garage and buy the tyres t... See more

Company replied

Company details

  1. Tire Shop

About Banden Pneus-online

Information provided by various external sources

Pneus Online België beschikt over een netwerk van 15 000 montagecentra voor de levering en montage van uw autobanden.

Contact info

4.2

Great

TrustScore 4 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(7,604)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top service !

March 3, 2020
Unprompted review
Banden Pneus-online logo

Reply from Banden Pneus-online

Geachte klant,

Bedankt voor u positive feedback.

De tevredenheid van onze klanten is erg belangrijk voor ons en we doen altijd ons uiterste best om de meest geschikte oplossing te vinden.

Wij hopen u ook in de toekomst weer van dienst te kunnen zijn.

U kunt ons ook op Idealo https://nederlandreview.nl/autoverhuur/pneus-online-banden-ervaringen-beoordelingen-reviews beoordelen.

Wij blijven tot uw beschikking voor alle aanvullende informatie en wensen u een uitstekende dag.

Met vriendelijke groeten,

Klanten Service,

Pneus Online

Rated 3 out of 5 stars

Good service, but no response to my request for delivery location change

In general a well organised service at a competitive price and my tyres arrived fairly quickly.

But only 3 stars due to the lack of response to my email asking for a change to the delivery location after learning via answer phone that the garage placing the tyres is closed for about 10 days.

I then switched the delivery location myself to my home address via the DPD web site. The tyres were then delivered last night with a minimal delay.

February 13, 2020
Unprompted review
Rated 1 out of 5 stars

Customer services telephone is fake and it cost a lot. They never reply emails.

If anything goes wrong after placing your order, just forget about trying to contact them in anyway or form. Cause, you won't be able to reach them. Customer services telephone is fake and it cost a lot. They never reply emails.

February 1, 2020
Unprompted review
Banden Pneus-online logo

Reply from Banden Pneus-online

I think you were wrong with the address and phone number, as neither you left any email address or the order number we can contact you.

Rated 2 out of 5 stars

No delivery so far

No delivery so far, ordered the 14th. Customer service is a joke, they tell you a track and trace code will be send by email. They dont send it.... (called multiple times, always the same trick.), probably because they dont have one. They cant localize the package within the company, so the callcenter can't do anything. And they dont respond on emails. After reading some reviews on other websites (dutch) I started wondering if they are actually that bad and scam people.

UPDATE:
NO respons on any email, but I got my money back. Filling in my account number didnt work, but I received my money back after a week or so, after cancellation.

December 23, 2019
Unprompted review
Banden Pneus-online logo

Reply from Banden Pneus-online

Wij hopen u in de toekomst beter van dienst te kunnen zijn.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look