B&T Music was fast and priced very reasonably with the price of the unit less than the biggest European giant from Germany. It is a very interesting website with very niche items and i will visit them... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great local music store, good range of products, guitar set ups, custom cables, friendly advice, pre owned gear commission sales give rise to some real bargains if you're quick. The local musician com... See more
Company replied
The pickup was delivered 3 days early and in perfect condition. The pickup is excellent, very easy to use and the sound excellent.
I took my Ibanez Acoustic Guitar to Roger at B&T Music for a service. When collected i was so pleased what a wonderful job superb craftsmen ship. He had adjusted the neck lowered the nut and bridge fi... See more
Company details
- Musical Instrument Store
- Musical Instrument Repair Shop
- Sheet Music Store
- Used Musical Instrument Store
Written by the company
Founded as B&T Keyboards in 1975, B&T Music has evolved into a diverse and reliable retailer of musical instruments, providing advice, servicing and repair, sheet music and a vast inventory of instruments for sale.
Contact info
9 Claremont, TN34 1HA, Hastings, United Kingdom
- 01424 424 480
- sales@bandtmusic.co.uk
- bandtmusic.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The guys were great and very helpful on…
The guys were great and very helpful on the phone. They quickly resolved issues concerning the purchase. The fact that they contacted by phone and kept me informed was a very nice personal touch.
Excellent
All-round good service. Fast shipping, item was well-packaged. Very pleased
Excellent service with fast delivery
Excellent service with fast delivery. Recommended.
Great communication
Great communication, fulfilled what they promised. Guitar arrived next day. Great service, will be using again!
No fuss great product
Very nice atmosphere my mum brought my…
Very nice atmosphere my mum brought my first descant & treble recorder, violin.
I brought my daughter her first violin.
I have just purchased a treble recorder so I can learn again 😌
Lovely customer service
Very good advice/customer service very…
Very good advice/customer service very satisfied.
Excellent service
Excellent service, I was kept well informed, the guitar was delivered on time and was well packaged.
They had the switch I needed at a good…
They had the switch I needed at a good price, received it in good time. I will keep trying them first for supplies going forward.
The Brass slide was as described…
The Brass slide was as described ,arrived fairly promptly,what more can i say ?
Delivery was ridiculously long
Delivery was ridiculously long. Item has still not arrived. Communication with seller was non-existent. I received this invitation to give a review after I contacted them by email for an update but got no reply.
The only problem was Royal Mail delivery
The only problem was delivery , which was down to royal mail now 10th when delivered, when contacted re delivery customer service helpful
Great product (B&T own branded guitar…
Great product (B&T own branded guitar lead), hand delivered, great service
The website is so easy to use, super fast delivery!
The website is so easy to use!
I ordered the new EMG pickups, received the email to say order confirmed and waiting for the tracking to be sent..
However, the next day the pickups arrived in the post!
Superb service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








