Bank of Baroda Reviews 211

"I am extremely disappointed with my recent experience at the Bank of Baroda Mulund branch near Ganesh Gavde Road. Despite visiting the bank for five consecutive days, my issue remains unresolved. The staff seems overwhelmed and unresponsive. The subpar service is unacceptable from a reputable institution like Bank of Baroda. If the bank is unable to cater to its customers' needs, perhaps it's best to cease operations."
The bank staff seems too busy to attend to customers

I am govt. salary account holder of BOB and I tried to withdraw Rs.15,000/- for 3 times from BOB ATM at Kolar Branch. In respect of first 2 transactions amount of Rs.15,000/- each was correctly dispensed by the said ATM and in the last transaction ATM machine had dispensed Rs.14,600/- i.e., instead of dispensing Rs.500/- it has dispensed one note of Rs.100/-. Immediately showing all the withdrawal amounts of 3 transactions I made a written complaint to the Manager of BOB at Kolar Branch, Karnataka, he assured he shall look after the matter. After 04 days due to my busy schedule i entrusted my wife to visit BOB at Kolar Branch, but Manager replied till date he could not able to file complaint in the BOB grievance cell and hence i visited nearby BOB branch at Bangalore and filed complaint in the BOB grievance cell via ID: DBFN85905503964. After 05 days when I checked my complaint status it showed amount withdrawn from the said ATM was successful and no reimbursement is entitled. On the very said day of my withdrawal another 04 persons were suffered same problem in the ATM. This clearly shows how BOB ATMs are working and how they response to the issues. Now being a common person what shall I do to gain my hard earned money of Rs.400/-. BOB Bank being trustworthy service provider, its duty is to secure the public money by providing quality ATM machines and software's , but by providing useless unconditional ATM machines it can never be trustful service provider.

Really pleases to tell you that the Bulsar branch in Valsad for NRI banking is the worst of the worst. Ignoring all my emails requests. When I visited the branch requesting for a new cheque book and a debit card, a year ago all was promised by the branch manager ,but not processed.
They will run after you when they want your money, but if you want to close the account, it appears their legs are cut off.
I have now closed my account at this branch today,by going to the City Branch and Rasmita was helpful and guided me on how to fill out the form.

The Band of Baroda, Mahavir Nagar Branch, Kandivali west.
I am seriously fed up with the services of this Bank.
The manager as well as the employees are dammed so lethargic and lazy that they dont even bother to provide the basis service.
They dont respond to email queries as well as letters in writing.
Their Loan department is unprofessional in handing loan as well as drafting a loan agreement.
Being a lay man i pointed out several silly mistakes in their loan agreement.
They dont even know how to treat a customer and every day they enter into agruments with senior citizen and other customer because they dont provide timely serives.
This branch shoud be closed and the manger shoudl be fired.

Very bad service in ta vadgam di banaskantha Uttargujarat meta branch
All staff is give very bad replay then he use the bad word

I feel almost sad to leave a review for this bank. Its a pathetic website. Calling themselves a govt run bank, with all the digital india, UPI nonsense propoganda. Nothing works. User interface is so poor, its worse than a third world country.

I think that bank of baroda should change their name to internet cafe bank because I have recently been to India and visited the bank and any tom xxx and harry can walk in and chat with bank staff.
I have problem with the bank and I’m trying to sort it out, I spoke with the branch and they keep passing me from pillar to post.
It’s been been over year and I’m still waiting for their reply.
Very bad service services I don’t understand how this people can get the job where they can’t sort out simple things.

Very bad service provided by allahpur prayagraj branch staff and BM (Surendra sankhala) BM was also not supported he said that to go from this counter to that ... She don't know how to talk with customer she used abusive language I have a photo of that BM and that lady also .. and I already gave the request of selling update in October but it was not updated till now it's month of March after completing completed 5 month ...

Worst bank, and poor service

Fatehabad Road Agra Bank of Baroda is the worst bank. Its manager, Sumit Chandra, is very rude and lacks basic communication skills. He behaves disrespectfully with everyone, does not do any work, and does not help customers at all. I don't understand how he was hired as a manager. Such a person should be removed from the system

Today, I visited the Bank of Baroda branch at Shrusti, Mira Road, Thane, Maharashtra, to assist my uncle with an issue. My uncle, who is undergoing dialysis and unable to visit the branch himself, had mistakenly written the wrong account number on an RTGS form. At first, the staff informed me that the process could not proceed via a third party and suggested rewriting the cheque, which would have been a significant inconvenience for my uncle given his health condition.

However, the situation took a positive turn thanks to the exemplary support of Ms. Priya Suri, the Senior Branch Manager. She was lightning-fast in resolving the issue, displaying exceptional professionalism and compassion. She even took the initiative to speak directly with my uncle over the phone to clarify the matter and offered further assistance if needed. Her willingness to go above and beyond truly stood out.

I would also like to acknowledge the efforts of Mr. Shaikh, another staff member, who guided me and ensured the matter was resolved swiftly. The entire experience highlighted the dedication of the Shrusti branch team towards their customers' needs. My heartfelt gratitude to Ms. Suri and the team for their outstanding service!

Bad service

Please don't open your bank account in this bank . It's service is very very very bad . Bank staff communication is very wrong.its currier service is third class.

Took a personal loan few years ago. Payments are ongoing with zero defaults. With just two more years of amount pending, the bank now wants to do a reevaluation. I have no issue with the reevaluation, but why am I paying 3500rs for it??
This is just a gimmick to make additional money. Now they keep calling and harassing to give a confirmation.

In my experience Bank of Baroda is very worst and worst service given ever. Staff behavior worst too.

Bank of Baroda's ATM services are terrible. They have poor dispute management, surcharge on other ATMs, accessibility issues, and a complicated process. Avoid this bank for your ATM needs.

Worst service ever seen in my life.
I went to the BANK OF BADORA,HIMACHAL PRADESH KANGRA branch. i told to the staff to print my passbook he said he has lots of work to do so u have to wait,i waited there over atleast 45 min ,in between the time i requested him to print the passbook he said i will done it later if you want the print wait untill my work done , so he finished his long (45 min) work first. Later the bank was about to close(5PM)He took atleast just 40 sec to print my passbook because it was just 1 page print , and later i said if you did this before i could save my time . He angrily said why you need the statement and asked soo many stupid questions .the tone of the employee is very angrily and unprofessional,i felt like prisoner and very embarrassing.i made a big mistake of open the account in this bank,
I REQUESTED TO THE PEOPLES PLEASE DONT OPEN YOUR ACCOUNT IN BANK OF BADORA

It's very worst bank and very worst service and unnecessary they will deduct the money.....

Absolutely woeful app and internet experience, can't even log into my own account. To the people at BOB world, please fix your app, mockery.

Absolutely useless bank BOB you can get better service and response from fish market than this unprofessional bank . Shame on you CEO and all Directors learn something from western banks go out there and visit your Branches and experience fish market service.

I am trying to register mobile banking for the past year and keeps repeating same question and keep sending OTP.
What a complicated system development😡
You guys are shame to India 🇮🇳
Because BOB don’t care about their customer, because they think we are stupid like them.
You don’t deserve any stars.

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