Bank of Baroda Reviews 211

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the service, describing it as poor, useless, and a constant source of stress and financial loss. Customers frequently encountered issues with the website and internet banking, finding them slow, not user-friendly, and often non-functional, especially for transactions or logging in. The staff and customer service were widely criticized for being unhelpful, rude, inconsistent, and lacking proper training, often providing conflicting information or ignoring customer concerns. Reviewers also reported problems with payments, including unexplained deductions and hidden charges, and found the overall processes archaic and inefficient. However, some customers also noted positive experiences with specific staff members who were described as polite, helpful, knowledgeable, and professional, particularly in certain branches.

What people talk about most

Service

Consumers find service to be negative, with many reviewers describing it as the worst banking service they... See more

Staff

Customers had negative experiences with staff, frequently describing them as inconsistent, rude, and... See more

Customer service

Clients share negative opinions on customer service, with many reviewers reporting extremely poor service and... See more

Payment

Reviewers highlight negative aspects of payment, with many reporting unexpected charges and difficulties with... See more

Website

Users describe negative interactions with the website, citing issues such as non-functional logins and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

A website login that does not work. My 82 year old mother has to provide her mobile number with every login even though it is pre-registered. Then the OTP expires super fast (no allowance for age). Th... See more

Rated 1 out of 5 stars

Bank of Baroda deducts money as soon as I deposit funds, without any proper explanation. They keep cutting small amounts like ₹100 or ₹200 regularly, and this time they deducted ₹1600 straight away.... See more

Rated 1 out of 5 stars

BOB Card is disgrace to Credit Card industry. Reasons are 1.Phone lines not at gets connected. 2.Person need to wait for long time answering/typing to answers to machines and even then it get tr... See more

Rated 1 out of 5 stars

I am a Canadian NRI and have an NRE account with Bank of Baroda (BOB), Shalimar Garden, GZB, UP branch for over a decade. BOB is full of red tape. In my experience, it is almost impossible to do BOB... See more


Company details

  1. Bank
  2. Private Sector Bank

Information provided by various external sources

Bank of Baroda is an Indian state-owned International banking and financial services company headquartered in Vadodara in Gujarat, India.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

211 reviews

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Rated 1 out of 5 stars

worst experience bank of baroda in…

worst experience bank of baroda in kkaradi branch . i applied for home loan provide all the doc . got approval also but the branch didn't disburse the amount for that reason i got penalty from builder when i try to do loan from other bank they bank manger and contact person sachin ahir ask for money to provide builder noc .it was very worst experience. and bank manger was rude on me finally i provide money to them for NOC .

November 13, 2024
Unprompted review
Rated 1 out of 5 stars

This poor ass bank wants your money

This poor ass bank wants your money, they can get your account to “-” like it's their own, their international payments system is fked up its done manually, means if your company or someone sent you money from a foreign country this sheetass bank will take ages just to verify the transaction like 5 buisness days? Weren't we livin' in the era of blazingly fast transactions, maybe it's because it's Indian, useless bank anyways don't open your account here

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

Vahiyat

Vahiyar , gatiya , bey bad service if you want open ac in bob bilkul mat sochna bat krne ki tammez nai he kisi me jo yaha jov krtw he gatia service

October 15, 2024
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FROM THIS BANK

STAY AWAY FROM THIS BANK.
I was forgienor based in Bangalore and was in need of a local bank account for refunds given by cheque.
Having been assured by the manager Sanjay that it would take 2-3 weeks for the account to open I left a cheque with them for 1,20,000 rupees. After two months and numerous phone calls and messages the account is still not open and my calls are not taken whilst they still have my cheque in their hands.
This has to be worst service that I have ever received from a bank. I would have been wise to check the bank suffers from really bad ratings made by thousands of other customers who too have had very bad experience with Bank of Baroda.
To the managers Sanjay and Thusith of Bank of Baroda Bangalore, you guys have no humanity in treating customers like this. Can you please get in touch touch and at least forward my cheque back.

October 9, 2024
Unprompted review
Rated 1 out of 5 stars

Discrimination at Guyana Bank of Baroda

Namaskar : the local branch is lacking in professionalism....courtesy and customer care.
Since I began using their services they began changing the level and standard of services. Firstly , guards were planted at the door and being used in most antisocial ways. Secondly, indian staff have been replaced by afro Guyanese ones at savings....withdrawals and other frequented points. They feel that being Indians they are superior. I attended Indian Education Trust College, lived amongst Indian monks and nuns . Back here in my country ,the pride from this Indian diaspora is incredible. I am thinking to close my account again ; for the shabby behaviour being given out to me.
The superiority shows in their actions and mannerisms. Poor people living in a fools' Paradise...?

August 25, 2024
Unprompted review
Rated 5 out of 5 stars

Sincere Appreciation for Your Outstanding Support in Loan Process Mr. Avinash prabhakar , Ambattur Branch

Dear Mr. Avinash Prabhakar ( Bank of Baroda ,Ambattur, Branch)
I am writing to express my sincere gratitude for the exceptional support you provided in facilitating the loan against my property, despite the challenges posed by its location in Ooty. Your dedication, professionalism, and commitment to helping me throughout the entire process were truly commendable.
Your guidance made a complex and potentially stressful procedure much smoother, and your timely communication ensured that all matters were addressed promptly. It is not often that one comes across such a dedicated professional who goes above and beyond to assist customers. Your efforts have made a significant positive impact, and I am deeply appreciative of your hard work.
I would like to extend my heartfelt thanks once again and convey my appreciation for your remarkable service. Bank of Baroda is fortunate to have a manager like you, and I wish you continued success in your career. It is because of your hard work and excellent service that I am more than willing to give you a 5-star rating. You have exemplified the highest standards of customer service, and I would happily recommend you and the Bank of Baroda Ambattur branch to others.
Thank you once again for your outstanding assistance. Wishing you continued success in your career!
Warm regards,
A.vengappa

September 20, 2024
Unprompted review
Rated 1 out of 5 stars

Fraud advertising on services offered

That don't actually offer what they advertise for eg doorstep banking. Useless customer care, they expect you to keep calling on bogus numbers on branches to resolve issues. Their supervisors give different responses to same issue. No consideration for senior citizens even.

August 16, 2024
Unprompted review
Rated 1 out of 5 stars

I went to Porur Chennai 600116 BOB…

I went to Porur Chennai 600116 BOB Branch for opening a NRE account. I submit Passport/CDC/My Ship Contratc Letter/Valid USA Visa/Adhaar Card/PAN Card. But they asking me for TAX details Seafares/Seaman are getting Tax Free Salary same like Gulf Country. But the person asking me the TIN number for Ship.....I don't know what to tell.....Call center staff giving not working phone number......

August 2, 2024
Unprompted review
Rated 1 out of 5 stars

Very very worst bank in India

Very very worst bank in India . I got very bad experience Iam staying in USA. But my hometown is in Madurai I put deposit in their bank 16 laks 1 year back ..I asked when their deposit will be closed they said August 2024 I said what formularies do u need to close their said they said just send email that's enough. Ok I said thanks .After I reached USA I called them more than 50 times and I send email but they r not all responded. Even customer care is very bad ..I said I want to close deposit please don't renew them I send one of my cousins to check in bank now they r telling I have to come directly to bank to close deposit . I am trying to talk through phone even my time differs from India origin whole night Iam sitting Iam trying to call them but no one responded and even I send form I will sign and send in PDF they r not all sending email ...very very worst bank . If any one NRI please don't deposit anything to that bank

July 30, 2024
Unprompted review
Rated 1 out of 5 stars

Foreigners flee away from this bank

Foreigners flee away from this bank
Once you put your money in, you will meet hurdles to access to it and after a while your account will be blocked due to no activity during a certain period of time.
They have found out a good trick to take your money permanently.

July 3, 2024
Unprompted review
Rated 1 out of 5 stars

Bank of Baroda Civil Lines Basti 272001…

Bank of Baroda Civil Lines Basti 272001 is still an old generation branch, following pressure on customer techniques and not taking any responsibility. They will allow you to operate your account as they want. Very poor internet banking, no answer for a negative balance entry in an account and that neither being corrected nor being explained that how the account because negative balance. If you don't pay your credit score will be affected adversely, if you pay next time some new charges or negative entry. THERE SHOULD BE A CREDIT SCORE OF THE BRANCH ALSO LINKED WITH CUSTOMER'S CREDIT SCORE, IF CUSTOMERS CREDIT SCORE AFFECTED ADVERSELY THEN BRANCH SHOULD ALSO BE ANSWERABLE. No other solution.

May 30, 2024
Unprompted review
Rated 1 out of 5 stars

Wake up call...those having savings…

Wake up call...those having savings account and FD s in BOB Shivaji park branch...be alert. Check your account minutely especially your FD s. The bank staff is not only making mistakes but also without permission extending FD to longer period for their personal benefit inspite of clear instructions of extending for a shorter period n can prove all that I have written.
Also on extending when u ask will it be closed n then extended...they deny but it's not true n that results in losses.
Be aware n alert of every transaction n every FD n read it minutely.
Also 75percent of time their passbook update machine doesn't work n if it works the print ribbon is light.
Your important documents are handled by sweepers and security many a times n they end up placing the document on wrong table leading to misplace.
3 banks merged together n one third staff.
It's chaos n also there is lot of favouritism.
These people forget that it's because of our accounts they are on the job n by cheating n misguiding customer..they will soon lose a lot of them

May 29, 2024
Unprompted review

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