The banner department, did such an amazing job of designing and making our wedding banner. They managed to pull a beautiful design from my very vague description and then we're ridiculously patient wh... See more
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Company details
Written by the company
UK designer and maker of wool felt banners and pennants for creative people and businesses.
Contact info
United Kingdom
- hello@bannerdepartment.co.uk
- bannerdepartment.co.uk
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Impeccable Service and Excellent Craftsmanship
Fantastic communications and speed in reacting, good advice in product design, excellent craftsmanship, gorgeous final product. I'll be back!
So easy to work with and beautiful…
So easy to work with and beautiful product! I contacted BD as I was looking for a custom banner for my wedding that I could hang at home after. We discussed some ideas and I was sent some designs to choose from. Nothing was too much trouble and it was a great experience from start to finish! Wouldn’t hesitate to recommend!
Fantastic service
Issues resolved
Edited my review as seller gave a refund . Joes commication is excellent , I do appreciate their taking on board my issues and that they genuinely care about the customer experience-thankyou .

Reply from Banner Department
mixed review
it wasn't as good quality as i was expecting which is why i dropped to 4 stars ... but apart from that the emails back and forth were good with design ideas.

Reply from Banner Department
Brilliant work, brilliant banner
Joe worked in a really collaborative way to design a great banner. The quality of the work is really great and has resulted in a brilliant bold banner. I would absolutely work with Joe in the future if I wanted another banner.
Chuffed to bits
I received my banner today and I am over the moon with the result! Joe was a joy to work with and very professional. I would definitely recommend Banner Department for anyone after a custom, hand made piece of artwork! Thank you again
Joe has been amazing
Joe has been amazing to work with, great communication especially during the design process and we are chuffed with the banner which was displayed during our wedding
Couldn’t recommend anymore
Such a good end product
Such a good end product. The communication was great received my banner well before the deadline.
Amazing quality product and customer service.
Amazing quality product and customer service was so lovely and easy to communicate with. Response were very fast and managed to get a custom made banner at very short notice. Will highly recommend
Wedding Banner
Wanted to get a banner made for my wedding coming up and Joe understood the assignment straight away! Great communicator and amazing work. Can’t wait to hang our banner on the big day!
Thanks so much Joe!
Brilliant service, worth every penny
Brilliant service. Very helpful prompt responses with mock ups, notification of postage and great finished product quality. Clear instructions on how to look after the banner upon delivery. Can’t go wrong.
Brilliant service from Joe at The…
Brilliant service from Joe at The Banner Department from start to finish. Absolutely love our banner for our upcoming wedding! Will definitely recommend 😁
Exceeded expectations
My banner was even better than I expected and I had high hopes to start with. Customer service was really quick and helpful! I can’t wait to show it off at my wedding in November.
Beautiful, high-quality banners.
Wow! Absolutely beautiful, quality work from the Banner Department.
Joe has been great to work with, and the final product has been meticulously made and stitched.
I can't recommend the Banner Dept. highly enough!
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