Banner Department Reviews 

211
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, often describing them as beautiful, unique, and incredible works of art. Many people highlight the company's ability to bring their design ideas to life, creating stunning and detailed pieces that exceed expectations. Reviewers frequently commend the outstanding customer service, noting the staff's helpfulness, responsiveness, and accommodating approach throughout the entire process. People appreciate the excellent communication, with many feeling well-informed and supported from initial inquiry to the final delivery of their cherished items.

What people talk about most

Product

People report positive experiences with the product, often describing the banners as beautiful, high-quality,... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight that the final product... See more

Staff

Users describe positive interactions with staff, highlighting their amazing service and dedication. Team... See more

Service

Customers consistently note positive experiences with service, often highlighting the exceptional... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as excellent and amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The banner department, did such an amazing job of designing and making our wedding banner. They managed to pull a beautiful design from my very vague description and then we're ridiculously patient wh... See more

Rated 5 out of 5 stars

We ordered a custom banner for our wedding. Amy turned our rough sketch and various ideas into a great statement piece for the day and to hang on our wall afterwards! They were more than acco... See more

Rated 5 out of 5 stars

Absolutely smashed it! From the initial contact to the final product, I cannot fault these guys for what they do at all - their attention to detail, quality and communication were spot on. I’ve alread... See more

Rated 5 out of 5 stars

We asked the team to produce a banner for our wedding (to be a family keepsake afterwards) and Amy and Joe were so prompt with their communication all the way through. We went through a couple o... See more


Company details

  1. Banner Store

Written by the company

UK designer and maker of wool felt banners and pennants for creative people and businesses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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4.9

All reviews

(211)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful service from start to finish…

Wonderful service from start to finish from Amy and the team! Created a cracking design with minimal guidance but many vague ideas from me, and was always happy to try a few different layouts so I could compare. The finished product arrived a few days ago and it is a thing of beauty. Can't wait to put it to use!

January 18, 2024
Rated 5 out of 5 stars

110% Recommend!

Absolutely love our banner! Amy was super helpful and excited to be involved making the ordering process fun and engaging. It's going to be an awesome feature for our wedding day and the perfect new piece of art for our home.

January 26, 2024
Rated 5 out of 5 stars

Great communication from start to finish

Really simple process, made easier by having the option to almost solely communicate on Whatsapp rather than going back and forth through emails when we had a million other wedding related emails going on! Banner itself was awesome and a lovely addition to our big day 10/10 would recommend.

November 1, 2023
Rated 5 out of 5 stars

Thoughtful design support and amazing customer service

The Banner Department team have helped me to surprise my friends with a Wedding Banner in a short timeframe.

They helped me out with the final design (it went quite a way from my initial draft - it was perfect!) and kept me in the loop every step of the way.

The quality of the banner is faultless and safe to say, my friends were stunned. The banner now hangs pride-of-the-home above the bed!!

December 13, 2023
Rated 5 out of 5 stars

Highly recommended!

I highly recommend the Banner Department! I had an idea for a banner I wanted to get my friend for Christmas but wasn't quite sure on the best design for it. Luckily Amy was able to whip something up quickly and easily after I shared my thoughts - the design was so good, I ordered two! I couldn't be happier with the results, and my friend is equally thrilled.

December 20, 2023
Rated 5 out of 5 stars

Really happy with the Banner we…

Really happy with the Banner we received ready for our wedding. Great back and forth with the team to see what would work best and now it’s arrived we can really see the quality. Thanks, highly recommended!

December 12, 2023
Rated 5 out of 5 stars

Wedding banner and baby announcement

Spotted the banner department on instagram and knew it was something I wanted for the wedding. I changed my mind on many occasions on the design and the banner department were more than happy to make it perfect for me..
and perfect was exactly what it was. Not only was it the perfect backdrop for the centre of the wedding but we then used it for our baby announcement.
Thank you so much banner department.

September 4, 2023
Unprompted review
Rated 5 out of 5 stars

Banging banners !!!!

Great banners they look amazing !
Amy was brilliant with communication and finalizing designs
I would definitely purchase again and recommend
Thanks Amy you are a star !!!!!!!

November 29, 2023
Rated 5 out of 5 stars

Perfect banner!

I ordered a banner for my small business and it was everything I wanted and more! From the beginning to the end the process was so easy and the service was amazing, couldn't recommend them enough! Thank you! <3

November 16, 2023
Rated 5 out of 5 stars

V & L’s Wedding 11/11/23

Thank you for producing such an awesome banner for our wedding!

We had everyone complimenting it all night and we couldn’t be happier with it!

Thanks again,
Lee & Verity

November 11, 2023
Rated 5 out of 5 stars

A Wedding Banner!

We ordered a banner for our wedding and the team were super helpful with the design, delivery and any questions I had (massive thank you to Amy).

It was a great photo op for our guests at the wedding (we brought a clothes stand from argos to hang it from)and we moved it around (on the top table in front of us and behind the cake stand).

Its now a lovely keepsake for our house!

October 5, 2023

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