Bargain Car Rentals Australia - Brisbane Airport Reviews 

6,223
TrustScore 4 out of 5

4.0

22 Serpentine Road, 4011 Hendra, Queensland, AU


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Rated 4 out of 5 stars

I’ve been staying here for extended periods on GodCoast for the past few years. The engine has its ups and downs, but it doesn’t interfere with my personal use, and above all, I love the reasonable p... See more

Rated 4 out of 5 stars

I’ve now used this company several times because they’re always the best value. The website is straight forward and the communication post my booking was very good including how to catch the airport s... See more

Rated 5 out of 5 stars

Staff, service and price- Bargin Car Rentals was great. Unfortunately, we booked through Stress less cars, which I shall never do again, as there was an international fee.

Rated 5 out of 5 stars

I'm a repeat customer. The cars are older, but well maintained. This one was very affordable, and the comprehensive insurance option made for worry free driving. The shuttle service to the airport was... See more


Company details

  1. Car Rental Agency

About Bargain Car Rentals Australia - Brisbane Airport

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info

  • 22 Serpentine Road, 4011, Hendra, Queensland, Australia

4.0

Great

TrustScore 4 out of 5

6K reviews

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4.0

All reviews

(6,223)

9,990 reviews in the last 12 months

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Rated 4 out of 5 stars

Whole process was smooth and easy

Whole process was smooth and easy. Rental we got was smaller than what the picture showed but other than that everything was good

August 5, 2026
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Reply from Bargain Car Rentals Australia - Brisbane Airport

We're glad to hear your rental process was smooth! We appreciate your feedback regarding the size of the rental and will review our descriptions.

Rated 5 out of 5 stars

Excellent service- simple and quick…

Excellent service- simple and quick check in and check out

August 5, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

We're delighted to hear that your check in and check out process was both simple and quick. Thank you for your great rating!

Rated 5 out of 5 stars

Customer service

Binnie and her manager very helpful with my concerns re insurance
Excellent customer service

July 29, 2026
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Reply from Bargain Car Rentals Australia - Brisbane Airport

We're so glad to hear that our were able to assist with your insurance concerns and provide excellent customer service. Thank you for your positive feedback!

Rated 1 out of 5 stars

Experience was horrible

Experience was horrible. I rented a LDV. The car was dirty inside rain spots on all glasses had many dents, broken tail light that even the company did not know. Luckily i saw it otherwise i am sure they would have charged me during my return.

August 2, 2026
Rated 1 out of 5 stars

I thought it was weird that they took…

I thought it was weird that they took my 600 nz bond it came out of my account when I paid
I rang them up asking if I was getting it back and they said it has already been processed and it will disappear from my account I have no confirmation on my bank saying I even paid a bond and haven't received anything back.

July 30, 2026
Rated 1 out of 5 stars

Wish 0 Stars Was an Option

It's places like this that make me wish 0 stars was an option. This was by far and away the worst rental car I have ever had.

- All the seats were badly stained (brown and white stains) with dirt, sweat and food.
- The driver's seat belt had sweat stains on it (I think? Chalky white stains.)
- The doors had stains on the interior and clearly haven't been wiped down.
- The steering wheel was sticky.
- There was a strong smell of cigarettes in the car and through the air vents.
- The engine vibrates/makes a loud knocking sound when idling.
- The parcel shelf was broken.
- The windscreen wipers just smeared water around, would absolutely not be safe to drive in the rain.

I emailed my concerns to their helpdesk and they were clearly not interested. Just said that they would add my photos "to their records" and that I could take the car back for a "quick inspection to make sure everything was in order." I wasn't anywhere near the rental place and was not willing to drive all that way for another disinterested person to look at the stains and offer no help.

I raised the engine issues when returning the car and was told "yeah, MGs do that." Excuse me? They certainly don't, no car should make that noise. Full stop. I asked a friend and qualified mechanic to look at the engine as I was worried it would give out on me and while they assured me it wouldn't blow up during the rental period, that it certainly needed fixing.

But just generally I cannot express how disgusting this car was. Literally EVERY seat was stained white and brown and it stank in there. Was the car cheaper than other rental places? Yes, in that regard they lived up to their name. However, PLEASE save yourself the grief and rent a car from somewhere, ANYWHERE else. Avoid this place at all costs.

August 2, 2026
Rated 2 out of 5 stars

I have had exceptional experiences with Bargain Car rentals in Tasmania. Brisbane is a different story :(

I told the customer service person at drop off about these issues. "Oh dear" was the reply. They were very, very busy.

1. Battery in the key fob went flat within hours.
2. Windscreen wiper blades were worn down to the nub and did nothing. Was a bit scary when I drove through torrential Queensland rain.
3. There was a very visible dirty footprint on the interior front Windscreen.
4. I am still waiting for my $500 deposit to be refunded.

July 31, 2026
Rated 5 out of 5 stars

Good friendly experience from Peter the…

Good friendly experience from Peter the van driver who met us to the front desk reception.
Convenient , responsive and cost effective service

July 31, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

We're so glad to hear you had a friendly experience with our team member and found our service convenient, responsive, and cost-effective. We appreciate your positive feedback!

Rated 3 out of 5 stars

Bargain Brisbane not a nice experience

Bargain Brisbane was disappointing. We had a MG standard SUV. The car was not cleaned thoroughly and the Apple CarPlay doesn’t work properly which made navigation difficult. Staff has forgotten to give us a child car seat despite we have pre-booked it.

July 31, 2026
Rated 5 out of 5 stars

Very good car hire company

Couldn't fault Bargain at all. Booking was easy, price was great compared to others that we checked out. The airport shuttle was fine (ring Bargain from a Telstra public phone in the Airport Terminal - calls are completely free so don't worry about having no money or coins).
Our car was great, clean, nearly new, ready to go. Pickup procedure was fast, the drop off even faster.
And all of the staff - the airport shuttle bus drivers, the young ladies who dealt with the pick up and the guy who we returned the car to three weeks later, were exactly what we expected from Aussies. Informal, very helpful and very friendly.
When you've been travelling for well over a day to get to Australia, you don't want or need issues on arrival. There were none. Our experience at Bargain was perfect and based on that I'd recommend the company to all travellers visiting Brisbane.

June 30, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

We are so pleased to hear that your experience with us was perfect, especially after a long journey to Australia. It's wonderful to know that our booking process, pricing, and airport shuttle service met your expectations. We are also delighted that you found your car to be clean and nearly new, and that our pick up and drop off procedures were fast and efficient. We truly appreciate your kind words about our team members, we pride ourselves on providing friendly and helpful service. Thank you for recommending us to others visiting Brisbane and we hope to see you again!

Rated 1 out of 5 stars

3 days after dropping car back to the…

3 days after dropping car back to the Brisbane bargain car rentals depot we received email to say windscreen was damaged well it wasnt damaged when we dropped it off
Sound familiar customers?????
and no one came out to check car whilst we waited for shuttle bus for 20 minutes but claimed it was checked 5mins after we dropped it off.
We were still at your depot Bargain' go figure!!!!
Still fighting it now with them.
What is disgusting is we went for a close family member unexpected funeral. The stress this has caused us is palpable don"t know how they sleep at night to be honest.
If you not making enough money from the rental charge more per day not sting good people like this you make me sick to my stomach.

July 30, 2026
Rated 5 out of 5 stars

Pick up from terminal good

Pick up from terminal good
Vehicle and price ok

July 29, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

We're delighted to hear that your pick up experience from the terminal was good and that you found both the vehicle and the price to be satisfactory. We appreciate your positive feedback!

Rated 5 out of 5 stars

Always incredibly helpful and the…

Always incredibly helpful and the service is prompt. I have used this company multiple times and had a great experience each time.

July 29, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

We're so happy to hear you've consistently had great experiences with us! It's wonderful to know our helpfulness and prompt service are appreciated. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Professional service and friendly staff 10/10

I had an excellent experience with this car rental company. The entire process was smooth, quick, and hassle-free.
A special thanks to Christine, who provided outstanding customer service. She was friendly, professional, and incredibly helpful throughout the entire rental process. Her positive attitude and attention to detail made the experience even better.
I highly recommend this company, and I will definitely rent from them again. Thank you, Christine, for your excellent service!

July 29, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

We're so happy to hear you had such an excellent and hassle free experience with us! We truly appreciate your kind words about our team member's outstanding service and positive attitude. We look forward to seeing you again for your next rental!

Rated 5 out of 5 stars

Excellent experience

Excellent experience from start to finish. Super friendly and helpful.

March 25, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

We're so pleased to hear you had such a positive experience from beginning to end and found our team friendly and helpful! Thank you for your wonderful review!

Rated 5 out of 5 stars

The staff were friendly and very helpful

The staff were friendly and very helpful

July 27, 2026
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Reply from Bargain Car Rentals Australia - Brisbane Airport

We appreciate your kind words about our friendly and helpful staff. We're so glad you had a positive experience with us!

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