Bargain Car Rentals Australia - Brisbane Airport Reviews 

6,223
TrustScore 4 out of 5

4.0

22 Serpentine Road, 4011 Hendra, Queensland, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I’ve been staying here for extended periods on GodCoast for the past few years. The engine has its ups and downs, but it doesn’t interfere with my personal use, and above all, I love the reasonable p... See more

Rated 4 out of 5 stars

I’ve now used this company several times because they’re always the best value. The website is straight forward and the communication post my booking was very good including how to catch the airport s... See more

Rated 5 out of 5 stars

Staff, service and price- Bargin Car Rentals was great. Unfortunately, we booked through Stress less cars, which I shall never do again, as there was an international fee.

Rated 5 out of 5 stars

I'm a repeat customer. The cars are older, but well maintained. This one was very affordable, and the comprehensive insurance option made for worry free driving. The shuttle service to the airport was... See more


Company details

  1. Car Rental Agency

About Bargain Car Rentals Australia - Brisbane Airport

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info

  • 22 Serpentine Road, 4011, Hendra, Queensland, Australia

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(6,223)

9,990 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff were friendly and very helpful

The staff were friendly and very helpful

July 27, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

We appreciate your kind words about our friendly and helpful staff. We're so glad you had a positive experience with us!

Rated 4 out of 5 stars

Everything went well happy with…

Everything went well happy with everything but the only thing that was annoying was filling up. I went around trying to find fuel with no avail. Went into the office to ask and to be fair he said he was new but I drove all the way around after he google a place for me to fuel up to realize theres a back entrance to the site that I could have used instead of going on a wild goose chase. That information would be pretty vital for people not from auz considering gas station names are completely different and suburbs unknown.

July 26, 2026
Rated 5 out of 5 stars
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

Thanks for the five stars and your support. We look forward to seeing you again!

Rated 5 out of 5 stars

Returning customer

Returning customer, good price, easy checkin, clean car.

July 26, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

We're so glad you found our prices good, check in easy, and car clean. Thank you for being a returning customer and for your positive feedback!

Rated 1 out of 5 stars

My worst car rental experience ever.

My worst car rental experience ever.

When I returned the car, a staff member falsely claimed that I had caused a new mark on the vehicle. I have sent numerous emails explaining that I did not cause the damage and even provided a photo taken on the day I collected the car, clearly showing that the small mark was already there.
Despite this clear evidence, this company is still trying to keep my bond. It is completely unacceptable to falsely accuse an honest customer and keep their money.
I will make sure to share my terrible experience across social media and review platforms so that others are aware before renting from this company.

July 26, 2026
Rated 5 out of 5 stars

East pick up and drop off

East pick up and drop off. Car condition is great and clean inside out.

July 24, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

We're so pleased to hear that your pick up and drop off were easy, and that you found the car to be in great condition and clean inside and out. Thank you for your positive feedback!

Rated 5 out of 5 stars

Price point

Price was good

July 24, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

Thank you for the five stars and your support. We look forward to seeing you again!

Rated 5 out of 5 stars

Excellent. Would use again.

Easy collection on arrival at Brisbane airport. Short ride to the premises. Quick process to get the keys. Staff were super friendly and helpful. Car well groomed.

July 24, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

We're so glad you found the collection process easy at our Brisbane branch and that the ride to our premises was short! It's wonderful to hear our staff were friendly and helpful, and that you were happy with the car. We can't wait to see you again!

Rated 5 out of 5 stars

Staff were great vans were tidy and in…

Staff were great vans were tidy and in good nick but the rear grab handles on both vanz were loose and need attention

July 24, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

Thank you for adding your review!

Feedback around our vehicles is always passed along to our internal team for follow up.

Rated 5 out of 5 stars

Friendly staff …

Friendly staff throughout the whole pick up & drop offs.
Great car it was modern & had car play.
Would rent again. 😊

July 4, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

We're so happy to hear you found our staff friendly throughout your pick up and drop off! It's wonderful that you enjoyed the car and features, and we can't wait to see you next time!

Rated 2 out of 5 stars

Did not have car ready

Did not have car ready. Booked 6 weeks + in advance and had confirmation. Had to wait over 2 hours for them to find, collect then clean car. Very frustrating and disappointing. Still had a 4 hour drive and ended up in peak hour traffic as well.

July 9, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

Thank you for adding your feedback.

Sometimes our vehicles are not available due to events out of our control (cx returning later than booked, accidents/incidents that need maintenance, a vehicle returning needing extensive detailing) and we do try to get them ready for you and in as quick a manner as possible.

Apologies it has taken longer than expected to have your vehicle ready for you.

Rated 5 out of 5 stars

You provided me with the service I…

You provided me with the service I requested and paid for.
I’ve already done one survey. Isn’t that enough?

July 22, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

Thank you for adding your feedback!

These requests are automated and should only go out if you have contacted us or completed a booking, I will pass this feedback along to our internal team.

Rated 1 out of 5 stars

Long time waiting at the reception

Long time waiting at the reception. I order an SUV, but there’s no car for me and they upgrade a 7 seats SUV to me which is not being cleaned well. Otherwise the stuffs are friendly and easy pick up/drop off.

July 22, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

Thank you for adding your feedback.

Sometimes our vehicles are not available due to events out of our control (cx returning later than booked, accidents/incidents that need maintenance, a vehicle returning needing extensive detailing) and we do try to get them ready for you and in as quick a manner as possible.

Apologies it has taken longer than expected to have your vehicle ready for you.

Rated 4 out of 5 stars

Price was great compared to other car…

Price was great compared to other car rentals for the dates required. The only downfall was the tolls and that I could not pay these without the $5 admin fee for each toll (which can be more than the cost of the toll)

July 17, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

We appreciate your feedback regarding our pricing and the toll charges. We understand your frustration with the administrative fee for each toll. In our 'During your Rental' FAQ, we do advise that if you use your physical e-tag, this will bypass the administrative fee entirely.

Rated 5 out of 5 stars

Bargain Car Rental were good as usual

Bargain Car Rental were good as usual. This time they went above and beyond when Christina waited after hours for us after our flight was delayed.

July 20, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

We're so pleased to hear that we were good as usual and that our team went above and beyond for you when your flight was delayed. We truly appreciate your kind words!

Rated 3 out of 5 stars

The front desk service was friendly and…

The front desk service was friendly and helpful; however, the first vehicle had an engine light on, which I was not comfortable taking, and it was switched out for another similar vehicle with a Tyre Pressure warning illuminated, which nothing could be done about.

July 20, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

We're glad to hear that the staff were lovely to deal with! We're sorry to hear about the difficulties regarding the vehicle. The engine light is no up to standard, and we'll be investigating this internally to make sure it doesn't happen again.

Rated 1 out of 5 stars

THE WORST EXPERIENCE I HAVE EVER…

THE WORST EXPERIENCE I HAVE EVER ENCOUNTERED WITH A RENTAL CAR COMPANY!
We followed all instructions and advised them of our flight delay from NZ. When we arrived, we called the number we were told, and were sent a text confirming someone would pick us up within 20-30 mins. After waiting 2 hours and noone showing up, we paid for an uber to the rental compant location to find it was completely locked up and closed. We had no other choice but to pay $270 for an uber to our accomodation at 11.30pm with a very tired an upset 4 year old. The next day, no-one would answer the phone, and their other locations couldnt confirm if our vehicle would even be there for us. We made our way there the next day, and picked up the vehicle which was definately not the one we had booked and paid for. Would never use this company again.

July 3, 2026
Unprompted review
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

We're very sorry that the experience you had was not what we would've liked it to have been at all.

It's very frustrating when flights are delayed, and according to our records, we received your shuttle collection request at 10:00 pm, which is an hour after our depot closes.

As part of the shuttle request line, we advise that if you're calling outside office hours, refer to the instructions provided via email.

The lack of confirmation the following day is definitely frustrating, so we'll be looking into how we can improve that; however, the flight delay and consequent missed pick-up are out of our control.

Rated 4 out of 5 stars

I loved everything except your charges…

I loved everything except your charges per use of Brisbane toll roads we made the journey only on one day there and back to Palmwoods I would have expected just one administrative charge

July 20, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

We appreciate your feedback regarding the toll charges. We understand your concern about multiple administrative fees for your journey to Palmwoods.

You're always welcome to use your personal physical E-Tag, which bypasses the License Plate recognition and charges you directly. This means you wouldn't pay ANY administrative charges.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look