Bargain Car Rentals Australia - Brisbane Airport Reviews 

6,223
TrustScore 4 out of 5

4.0

22 Serpentine Road, 4011 Hendra, Queensland, AU


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Rated 4 out of 5 stars

I’ve been staying here for extended periods on GodCoast for the past few years. The engine has its ups and downs, but it doesn’t interfere with my personal use, and above all, I love the reasonable p... See more

Rated 4 out of 5 stars

I’ve now used this company several times because they’re always the best value. The website is straight forward and the communication post my booking was very good including how to catch the airport s... See more

Rated 5 out of 5 stars

Staff, service and price- Bargin Car Rentals was great. Unfortunately, we booked through Stress less cars, which I shall never do again, as there was an international fee.

Rated 5 out of 5 stars

I'm a repeat customer. The cars are older, but well maintained. This one was very affordable, and the comprehensive insurance option made for worry free driving. The shuttle service to the airport was... See more


Company details

  1. Car Rental Agency

About Bargain Car Rentals Australia - Brisbane Airport

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info

  • 22 Serpentine Road, 4011, Hendra, Queensland, Australia

4.0

Great

TrustScore 4 out of 5

6K reviews

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4.0

All reviews

(6,223)

10,011 reviews in the last 12 months

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Rated 1 out of 5 stars

THE WORST EXPERIENCE I HAVE EVER…

THE WORST EXPERIENCE I HAVE EVER ENCOUNTERED WITH A RENTAL CAR COMPANY!
We followed all instructions and advised them of our flight delay from NZ. When we arrived, we called the number we were told, and were sent a text confirming someone would pick us up within 20-30 mins. After waiting 2 hours and noone showing up, we paid for an uber to the rental compant location to find it was completely locked up and closed. We had no other choice but to pay $270 for an uber to our accomodation at 11.30pm with a very tired an upset 4 year old. The next day, no-one would answer the phone, and their other locations couldnt confirm if our vehicle would even be there for us. We made our way there the next day, and picked up the vehicle which was definately not the one we had booked and paid for. Would never use this company again.

July 3, 2026
Unprompted review
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Reply from Bargain Car Rentals Australia - Brisbane Airport

We're very sorry that the experience you had was not what we would've liked it to have been at all.

It's very frustrating when flights are delayed, and according to our records, we received your shuttle collection request at 10:00 pm, which is an hour after our depot closes.

As part of the shuttle request line, we advise that if you're calling outside office hours, refer to the instructions provided via email.

The lack of confirmation the following day is definitely frustrating, so we'll be looking into how we can improve that; however, the flight delay and consequent missed pick-up are out of our control.

Rated 4 out of 5 stars

I loved everything except your charges…

I loved everything except your charges per use of Brisbane toll roads we made the journey only on one day there and back to Palmwoods I would have expected just one administrative charge

July 20, 2026
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Reply from Bargain Car Rentals Australia - Brisbane Airport

We appreciate your feedback regarding the toll charges. We understand your concern about multiple administrative fees for your journey to Palmwoods.

You're always welcome to use your personal physical E-Tag, which bypasses the License Plate recognition and charges you directly. This means you wouldn't pay ANY administrative charges.

Rated 5 out of 5 stars

Great vehicles, excellent service

We booked via a travel agent, 2 vehicles. A Hyundai Staria and an MG compac. Both vehicles, spotless. The service in Brisbane office was great. The Staria was great for a family of 7. Plenty of room for big bags and tall people. Would certainly book with them again.

July 7, 2026
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Reply from Bargain Car Rentals Australia - Brisbane Airport

We're so happy to hear that both vehicles were spotless and perfectly suited for your family's needs, especially the Staria for your group of seven! It's wonderful to know our Brisbane team provided great service. We look forward to welcoming you back again.

Rated 4 out of 5 stars

i like that its close to the airport…

i like that its close to the airport and the staff are very friendly and the price was the best at the time of hire

June 28, 2026
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Reply from Bargain Car Rentals Australia - Brisbane Airport

We're so glad you found our location convenient, our staff friendly, and our pricing to be the best! We appreciate your positive feedback.

Rated 4 out of 5 stars

It was a nice new car

It was a nice new car. Very economical.

Car was a little dirty on outside when picked up. The floor mat on driver's side was too big and didn't fit well. Felt pressured to take extra insurance at the time of booking, which made it more expensive than what we had budgeted for.

July 4, 2026
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Reply from Bargain Car Rentals Australia - Brisbane Airport

We appreciate your feedback regarding your recent rental. We are pleased you found the car economical. We are concerned about the cleanliness and floor mat issues, and the feeling of pressure regarding insurance.

Rated 2 out of 5 stars

From the airport to the pickup zone was…

From the airport to the pickup zone was not clear at all, we kept on finding security or others were to go. Then we had to wait a long time 40 min at least in cold winds, while other shuttles were coming 3 to 4 times while we waited for 1. We were exhausted from the walk only to get into a car that wasn't big enough on the seatbelts. We struggled every time.

July 19, 2026
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Reply from Bargain Car Rentals Australia - Brisbane Airport

We're very sorry that you had so many difficulties finding the shuttle pickup area. We provide written instructions on our confirmations, and every one of our locations with a shuttle pick-up has a map on our website showing exactly where to do, so hopefully they're helpful in the future.

Rated 5 out of 5 stars

Friendly and Helpful

Friendly, helpful staff. Great vehicle. All good.

July 11, 2026
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Reply from Bargain Car Rentals Australia - Brisbane Airport

We're so glad you enjoyed our friendly and helpful staff, and that you found our vehicle great! We appreciate your positive feedback.

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly

July 17, 2026
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Reply from Bargain Car Rentals Australia - Brisbane Airport

Thanks for the great rating! We’re so glad you enjoyed your rental and can't wait to welcome you back.

Rated 4 out of 5 stars

Vehicle was great

Vehicle was great. Pick up easy.

July 17, 2026
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Reply from Bargain Car Rentals Australia - Brisbane Airport

We're so glad you had a great experience with the vehicle and found the pick-up process easy. We appreciate your positive feedback!

Rated 4 out of 5 stars

Happy Weller family 🤩

It was good to know when they have a problem with anything it gets sorted out quickly and happy to help out in anyway 😀 will definitely be going back for more thank you

July 12, 2026
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Reply from Bargain Car Rentals Australia - Brisbane Airport

We're so happy to hear that any issues you encountered were sorted out quickly and that our team was able to help you. We look forward to the Weller family again!

Rated 1 out of 5 stars

I hired a car from Brisbane Airport

I hired a car from Brisbane Airport. Returned my car back 1 day early and was told I would receive a voucher for 1 days use in the future. When I didnt receive any communication, I emailed the branch and got a response from Alvin at the Hobart branch saying I bought the car back a day later than I did. I requested them to review their records, I didn't receive an email back. I followed up again and still haven't heard back, very poor communication and bad record keeping of the dates and times that vehicles are returned. But beyond that, just human decency to respond.

July 17, 2026
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Reply from Bargain Car Rentals Australia - Brisbane Airport

We've reached out to you now to try to get this resolved. We sincerely apologise for the delay.

Rated 5 out of 5 stars

Great service

Great. Would be good if they had more competitive insurance deals.

July 16, 2026
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Reply from Bargain Car Rentals Australia - Brisbane Airport

We're happy to hear that you had a great experience! We appreciate your feedback regarding our coverage deals and will certainly consider it.

Rated 5 out of 5 stars

Great service

We had a great car. The window wipers needed replaced & they gave us a few options including pick some up & they would reimburse us. The staff are so helpful

June 29, 2026
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Reply from Bargain Car Rentals Australia - Brisbane Airport

We're so glad you had a great car and that our staff were so helpful in resolving the wiper issue. We appreciate your understanding!

Rated 5 out of 5 stars

great service

great service, seamless, did everything online with Brisbane airport pickup and drop-off. All went well. Be early to drop off vehicle if you are catching a flight as shuttle is running between domestic & international airports so can be some waiting time. approx. 30mins in my instance.

July 14, 2026
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Reply from Bargain Car Rentals Australia - Brisbane Airport

Really appreciate your feedback - it means a lot to the team. Great to hear they made such a positive impression, and a good point about the shuttle service!

Rated 4 out of 5 stars

Good service but with very few hiccups

The car was not clean, there was a lot of sand on the car floor. They could also benefit from having a separate counter or queue (staff number permitting) for people returning cars. Overall still great and friendly service.

July 13, 2026
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Reply from Bargain Car Rentals Australia - Brisbane Airport

Thank you for your positive review!

With any of our bookings if a vehicle is not clean at collection we do recommend you have a chat with the depot staff to be provided with a solution or swap into a fresh vehicle.

We hope to welcome you again in future to provide an improved service.

Rated 4 out of 5 stars

Good client service

Staff was super friendly and customer service was excellent.

Car was not cleaned, in and outside. Car went well, had no mechanical issues.

Will make use of them again.

July 2, 2026
Bargain Car Rentals Australia - Brisbane Airport logo

Reply from Bargain Car Rentals Australia - Brisbane Airport

Thank you for your feedback! We're delighted to hear that our staff provided excellent customer service and that you had no mechanical issues with the car.

it sounds like cleanliness of the vehicle did not meet our usual standards, feedback will be passed along.

We look forward to welcoming you back!

Rated 5 out of 5 stars

Exceptional value

Exceptional value. Your people are always extremely nice to deal with. 😊

June 22, 2026
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Reply from Bargain Car Rentals Australia - Brisbane Airport

We're glad we have consistently kept up our standard of service for you, thank you for your feedback!

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