Bargain Car Rentals Australia - Cairns Airport Reviews 

5,312
TrustScore 4.5 out of 5

4.4

410 Sheridan Street, 4870 Cairns North, Queensland, AU


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See what reviewers are saying

Rated 4 out of 5 stars

At Townsville Airport pick up was efficient but car was not completely full of petrol. Car performed as expected Transfer from drop off point to Cairns airport, we had to wait until they had a ful... See more

Rated 5 out of 5 stars

"The car was clean, well-maintained, and ready on time. The professional team made the whole rental process easy and stress-free. Prices were very reasonable too. Will recommend them to anyone lookin... See more

Company replied

Rated 3 out of 5 stars

Bargain car rentals is ok but not the best off airport rental business I have used. The standard car I rented had done 84000kms and had a significant numbers of scratches and small dents. The customer... See more

Rated 5 out of 5 stars

Excellent. Good price and service. A very busy company so if off a flight, there may be queues once at their office once you get there as the check out process takes time. We had hired through a 3rd p... See more


Company details

  1. Car Rental Agency

About Bargain Car Rentals Australia - Cairns Airport

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info

  • 410 Sheridan Street, 4870, Cairns North, Queensland, Australia

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.4

All reviews

(5,312)

9,844 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything was great as usual

Awesome and easy

August 14, 2026
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

Thanks for the great rating! We’re so glad you enjoyed your rental and can't wait to welcome you back.

Rated 5 out of 5 stars

Quality late model car

Quality late model car. Professional and friendly staff made the whole process smooth and easy

August 8, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're so pleased to hear you enjoyed the quality of our car. It's wonderful that our professional and friendly staff made the process smooth and easy for you!

Rated 5 out of 5 stars

A TRUE PROFESSIONAL COMPANY true professional company with…

A true professional company with competent friendly staff. The pick up and drop off was speedy and efficient.
We will DEFINENTlY use Bargain Cars again.
We had 12 days of joy.
27 July to 8 August
Competitive price

July 27, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're so pleased to hear you had such a positive experience with our friendly staff! It's wonderful that your pick-up and drop-off were speedy and efficient, and that you enjoyed 12 days of joy with our competitive price. Thank you for your kind review, we truly look forward to welcoming you back again!

Rated 1 out of 5 stars

False advertisement and cheap cars with problems

They advertise that they rent "New cars at a bargain price". In reality, the car we got had almost 70 000 km, brakes were due to be changed, it had problem with head beams efficiency, etc. Their fleet is mostly composed of the cheapest brands on the market (mostly MG). During our rental, we experienced poor customer service (do not return emails). When I reported those issues to the Cairns Bargain office manager, he was listening passively, did not lift a finger to help and instead of showing interest in the problems I was reporting and suggesting solutions, he told me that we were more than welcome to rent from elsewhere next time.

August 12, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

Hi Andy,

Our fleet does change from location to location with what we have available and at most a vehicle will stay with us for 3 years from its manufacture date, they are always serviced regularly and are generally rotated out of fleet before that KM reading, the vehicle you were provided is in that process of being rotated out currently for example.

I have had a look through and could not find any emails from your email address listed on your booking but your concerns about the vehicle were noted by the depot staff and communicated to our fleet team.

If you have any specific inquiries for your booking don't hesitate to reach out to info@bargaincarrentals.com.au

Rated 5 out of 5 stars

Excellent experience throughout

Excellent experience throughout. Great staff, attentive and pleasant. Car was great.

August 14, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're so pleased to hear you had an excellent experience with us! It's wonderful to know our staff were attentive and pleasant, and that you were happy with the car. We look forward to seeing you again!

Rated 5 out of 5 stars

Great service

Great service, friendly staff, i will definately recommend Bargain car hire to family and friends

August 12, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're so pleased to hear that you experienced great service and found our staff friendly. We truly appreciate you recommending Bargain car hire to your family and friends!

Rated 5 out of 5 stars

Whole transaction went smoothly from…

Whole transaction went smoothly from booking online to getting dropped back to the airport.

August 6, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're so pleased to hear that your entire experience, from booking online to your airport drop-off, went smoothly! Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

Easy pickup and return

Easy pickup and return

August 10, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're delighted to hear that your pickup and return experience was so easy! We appreciate your kind words!

Rated 4 out of 5 stars

Pretty helpful as expected

Pretty helpful as expected. Thanks

August 7, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We appreciate you taking the time to share your feedback. We're glad to hear that our service was helpful as expected!

Rated 4 out of 5 stars

Beware of taking out an insurance package online.

Beware of taking out an insurance package online. Don't.!! Wait till you're actually picking the car up. This experience ended up being the MOST EXPENSIVE car rental EVER in all my years of renting. It was not! a bargain. A middleman company called Discover, based in Europe, apart from the rental, also sold insurance that is absolutely useless in Australia. They also cost me a sneaky hidden international exchange rate fee on my credit card. I did get a vehicle upgrade thanks to the staff at the Cairns depot. They were well intentioned and honest. Thank you to Corey.

July 21, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We appreciate you sharing your recent car rental experience with us. We understand your frustration regarding the online insurance purchase and the unexpected international exchange rate fee. It's concerning to hear about the issues with the third-party insurance and the impact it had on your overall cost. We are glad our Cairns team could provide a vehicle upgrade and positive service. We are always working to improve our processes and prevent such situations for our customers.

Rated 3 out of 5 stars

Couldn't get hold of company on phone…

Couldn't get hold of company on phone number provided when at Cairns airport ringing for shuttle.

August 8, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're very sorry that you weren't able to get in contact with us. Can you reach out to us at info@bargaincarrentals.com.au with the number you called so we can investigate what went wrong?

Rated 5 out of 5 stars

Everything was fine

Everything was fine, staff very helpful.

August 8, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We appreciate your kind words about our helpful staff. We're so glad you had a positive experience with us!

Rated 5 out of 5 stars

Easy to navigate online booking

Easy to navigate online booking
Staff very friendly & efficient
Competitave prices
2nd time using this company & will definitely use them again ☺️

July 24, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're so happy to hear that you found our online booking easy to navigate and our staff friendly and efficient! It's wonderful that you appreciate our competitive prices. We look forward to welcoming you back for a third time!

Rated 5 out of 5 stars

Pick up and drop off quick and easy

Pick up and drop off quick and easy
New car, friendly staff

July 24, 2026
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

We're so glad you found the pick-up and drop-off quick and easy, and that you enjoyed your new car and our friendly staff. Thank you for your positive review!

Rated 5 out of 5 stars

Excellent vehicle hire

Excellent vehicle, excellent price- easy to book online

Airport pickup a little tardy - long wait so needed to take a taxi to rental office

August 8, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We appreciate your positive comments about the vehicle and the easy online booking process. We sincerely apologise for the delay you experienced with the airport pickup but we are glad to see that the rest of your experience was a positive one! Thank you for the five stars

Rated 4 out of 5 stars

Great prices

Good price and whilst you need to catch the courtesy bus to and from their depot it worked well.

August 8, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're so glad you found our pricing to be good. It's wonderful to hear that our courtesy bus service worked well for you!

Rated 1 out of 5 stars

Lengthy check in process

Lengthy check in process. Weird info about insurance that felt misleading. Car was clunky and sluggish and felt like it was going to break down. We returned it a day early as it didn’t feel safe.

August 7, 2026
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

We're very sorry that the rental process did not work in your favour. Can you reach out to us at info@bargaincarrentals.com.au and elaborate on the issues you had, so we can address your feedback within our team.

Rated 5 out of 5 stars

Friendly staff

Friendly staff, great car, easy booking system, competitive prices, highly recommend

August 7, 2026
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

We're so happy to hear that our staff was friendly, you enjoyed the car, and found our booking system easy to use. We appreciate your recommendation!

Rated 4 out of 5 stars

Quick process

Quick process

July 29, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

Thanks for your kind words. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Helpful friendly staff

Helpful friendly staff. Seamless process from airport pick up, collecting hire car and return. All very easy.

July 31, 2026
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

We're so pleased to hear that our staff were helpful and friendly. It's wonderful to know that your entire process, from airport pick-up to car return, was seamless and easy. Thank you for your kind words!

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