Bargain Car Rentals Australia - Darwin City Reviews 

1,230
TrustScore 4.5 out of 5

4.6

99 Mitchell Street, 0800 Darwin City, Northern Territory, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Picking up the car was a breeze. And detailed explanation was given to me patiently by the staff when I explained that I was unfamiliar with some of the buttons. Car was a very smooth ride and car ret... See more

Rated 5 out of 5 stars

The car rental rates were outstanding and check-in/out took next to no time thanks to online check in after booking. Staff were friendly and car was clean and reliable. Recommend for anyone visiting... See more

Company replied

Rated 4 out of 5 stars

Thank you for the Haval that we booked while staying in Darwin. The staff worked to our timeline .. pick up in the afternoon and delivery back mid morning 5 days later. Car was in good condition an... See more

Rated 4 out of 5 stars

Great service good car for the price obtained considering only booked 1 week in advance. Staff good just a suggestion maybe provide customers with a brief rundown on basic operation of vehicle upon c... See more


Company details

  1. Car Rental Agency

About Bargain Car Rentals Australia - Darwin City

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info

  • 99 Mitchell Street, 0800, Darwin City, Northern Territory, Australia

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,230)

11,009 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The car we rented was unrelaible

The car we rented was unrelaible. Over two weeks the car refused to start about six times. We had to turn the car off and try again. One time the car nearly ran out of power to start. The car also had a habit of winding down the windows when you locked it. We only noticed this when we returned to vehicle after eating out. I had cameras in the car and was only lucky no one noticed. The car also had the gear change lever where normally the indicators would be. This was dangerous as one time I passed a car and when I iintended to indicate to return to the left lane I put the car into neutal. This was the worst experience I have had with a rental

August 6, 2025
Bargain Car Rentals Australia - Darwin City logo

Reply from Bargain Car Rentals Australia - Darwin City

Hi Paul,

I'm very sorry to hear about the experience you had in the vehicle. When issues like this arise, it's crucially important to contact us as soon as you can, as when a vehicle is experiencing a fault, we would like to swap you into another one as soon as possible. This is to ensure your safety and pleasurable experience with the vehicles, but also so that we can get the vehicle fixed as soon as possible, so no one else has to experience the same thing.

Rated 4 out of 5 stars

Good car but slow service

The car was good and acceptable in most ways though was unwashed outside.
The book out process was very slow and annoying which was evident by other customers becoming impatient at the long delays.

August 4, 2025
Rated 1 out of 5 stars

Be very careful if you hire from this company.

I hired the vehicle for 1 day. When I picked the vehicle up I was not shown to the vehicle or taken through it by anyone. On inspecting the vehicle I saw a chip in the windscreen which was marked on their inspection report ( although not accurately) so I didn’t do anything about (first mistake). On returning the vehicle it was inspected by a staff member who brought the chip to my attention, I went through the inspection report with him and he agreed it was on it. 2 weeks later I was hit with a$456 bill to fix the chip. I certainly will not deal with this company again or recommend them to anyone.

August 2, 2025
Rated 3 out of 5 stars

After having to find us a car to give…

After having to find us a car to give us one we had booked, we asked to extend the lease by 3 days & drop it off at the airport instead of in town. This was done by paying an extra $30 for different drop off. We thought this was pretty steep but what annoyed us most was we said we would be dropping off late at night for very early morning flight. What we weren't told was their drop off was 2kms away & we had to get Uber, which was another cost as was after hours. We were not told that it wasn't at the airport itself & 2 senior ladies how safe is that (very unsettling & on ones birthday too). Need to be told where to drop off is essential

July 26, 2025
Bargain Car Rentals Australia - Darwin City logo

Reply from Bargain Car Rentals Australia - Darwin City

Thank you for taking the time to leave your review.

While we do aim to get all vehicles ready for the time booked sometimes there are factors out of our control that mean there are delays, apologies if you have had to wait longer than your collection time originally booked.

Any vehicle that is booked to be collected from a depot and returned to the same location will generally have bookings waiting for that vehicle to return, any time we have a vehicle collected from one depot and needing to be dropped at another we need to also move another vehicle from the site it is being dropped off to the site it has been collected from to have enough vehicles at all of our locations to fill the bookings that have been made. The relocation fee is necessary for us to be able to facilitate sending the vehicle to another location.

Our depot locations are listed on our website but as it sounds like you have made this change after booking and collection it is something that should have been made clearer to you so I do apologise for this not being more clearly communicated.

we hope to welcome you again in the future to provide you with a better experience.

Rated 4 out of 5 stars

Good staff

Good staff, good car, well located , Issues resolved quickly & satisfactorily

July 29, 2025
Bargain Car Rentals Australia - Darwin City logo

Reply from Bargain Car Rentals Australia - Darwin City

Thank you for the wonderful review, we're glad you had a great experience with us.

We hope to welcome you again.

Rated 5 out of 5 stars

Everything was great

The car was clean, well maintained and ready on time. Staff were polite and friendly. We didn’t have any problems with the small SUV that we rented and enjoyed driving it around Darwin and Katherine.

July 30, 2025
Rated 1 out of 5 stars

Poor communication

Poor communication, charged me for damage without proper explanation and nobody answering emails.

July 26, 2025
Bargain Car Rentals Australia - Darwin City logo

Reply from Bargain Car Rentals Australia - Darwin City

Thank you for your review.

In the case of any damages to our vehicle our process is to contact the customer and advise we need to charge an excess amount.

Once the assessments/repairs are complete if there is anything left over from the excess charged we then refund that to you ASAP.

While I can see we gave you a call to run through this I know we are waiting on third party assessments and sometimes this does take more time than we would like, I do apologise for the wait surrounding this one.

Feedback is always taken seriously and I will be passing this along to the relevant teams.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look