Bargain Car Rentals Australia - Melbourne Airport Reviews 

5,737
TrustScore 4.5 out of 5

4.4

3 Annandale Road, 3045 Melbourne Airport, Victoria, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Moe at the front desk was very helpful and friendly. The car we booked wasn't available, but he found an even more suitable car, helped confirm luggage would fit, and even gave a discount for a differ... See more

Rated 5 out of 5 stars

The process was just easy. I have rented cars all over the world and I must say Barhain Car rentals made it easy!!! Usually the check in process is laboriously slow and tedious not here, quick efficie... See more

Rated 3 out of 5 stars

Very rude staff both picking up and dropping vehicle. Unhelpful. And not a smile anywhere. The vehicle was ok - dirty from overnight rain so hard to see pre-existing marks on exterior. Overall a... See more

Rated 5 out of 5 stars

Bargain were amazing right from the get go. Booked the vehicle for 3 days, paid for full insurance, why wouldn’t you. Flew to Melbourne, called the office, lovely lady directed me to the pickup area,... See more


Company details

  1. Car Rental Agency

About Bargain Car Rentals Australia - Melbourne Airport

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info

  • 3 Annandale Road, 3045, Melbourne Airport, Victoria, Australia

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(5,737)

9,920 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good handover

Good handover, quick and efficient. The Car was clean and in great condition

June 20, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're so glad to hear that your handover was quick and efficient, and that you found the car to be clean and in great condition. Thank you for your positive feedback!

Rated 4 out of 5 stars

Bargain Melbourne Service

Great and friendly staff helpful with problems that happen to us on our trip and explaination on the charges that will be applied to us. Would definitely take up the insurance provided by them next time. Do take note that wrong fuel is not covered. Only down side is lack of reminder on what fuel the car uses and info on the receip for the charges that occur. Other than that the staff at the counter was welcoming and friendly and hassle free pick up and drop off, of vehicle. Thanks you Bargain Melbourne.

June 29, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're delighted to hear you had a great experience with our friendly and helpful staff, especially with the hassle-free pick-up and drop-off. We appreciate your feedback regarding fuel type reminders and charge receipts, and we'll certainly take this into consideration for future improvements.

Rated 5 out of 5 stars

They were absolutely awesome and even…

They were absolutely awesome and even pronounced my full name right. Golden staff

June 26, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We are so happy to hear that our staff provided you with such an excellent experience. Thank you for your kind words!

Rated 5 out of 5 stars

Our customer service fellow was…

Our customer service fellow was friendly ., very competent & welcoming

June 22, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're glad our team member helped with your positive experience. Thank you for your kind words!

Rated 1 out of 5 stars

Very disappointing experience.

Very disappointing experience.

The car I received had high mileage and already had numerous small chips, scratches, and other minor damages. When I returned the vehicle, I was charged for tiny windscreen chip marks that I genuinely did not notice when collecting the car. I did not cause any damage during the rental period and had no incidents whatsoever.

The issue is that customers are expected to identify and report every minor defect, even ones that are barely noticeable. If a damage is not listed on their inspection report, the responsibility appears to fall on the customer.

Overall, a very frustrating experience.

June 16, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

Thank you for your feedback. We're sorry to hear that your experience was a frustrating one.

All of our vehicles undergo inspections between rentals, and customers are provided with a condition report at collection. We also encourage customers to complete their own walk-around inspection and notify us of any damage they believe may be missing from the report so that it can be reviewed or an alternative vehicle provided if necessary.

In this instance, the damage in question had not been reported on previous inspections or by prior renters. As a result, it was identified as new damage when the vehicle was returned.

We understand that damage assessments can sometimes be a point of disagreement, and we appreciate you taking the time to share your perspective. If you have any queries specific to your booking, you can get in touch via info@bargaincarrentals.com.au

Rated 5 out of 5 stars

Easy process

Easy process, friendly staff, clean csrs, bargain price

June 24, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're glad you found our process easy, our staff friendly, and our cars clean.

Rated 5 out of 5 stars

Process is fast and seamless

Process is fast and seamless. CS agents are polite. Highly recommended. Keep up the good work!!!

June 6, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're delighted to hear your experience was fast and seamless with our polite agents. Thank you for your kind words!

Rated 5 out of 5 stars

Efficient

Efficient, good value and the team are excellent

June 14, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're glad our team provided such a positive experience!

Rated 4 out of 5 stars

The car was nice but shuttle service not so much

The car we received was nice. It was well taken care of. Hard to tell that it was a rental. The staff was very friendly.
The bad part was getting from the terminal to the company and back again. The day we arrived we waited 45 minutes after we called for the shuttle before it finally showed up. When we dropped the car on our departure, there was no one available to drive the shuttle. We had an early flight and couldn't wait for the someone to show up to drive. Luckily a very nice lady from New Zealand was also dropping her car. She kindly drove us to the terminal. We made our flight with a few minutes to spare. I hope she made her flight ( she had a little more time ).

June 5, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're very glad to hear that you had a wonderful experience in the vehicle, but we'll discuss with our depot staff how to ensure that the shuttle is running when it's needed.

Rated 5 out of 5 stars

Value for money

Value for money. Friendly service.

June 20, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're glad you enjoyed your experience. We appreciate your positive feedback.

Rated 5 out of 5 stars

the front counter service exellent

the front counter service exellent

June 19, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We are so pleased to hear this! We truly appreciate your kind words about our front counter service.

Rated 5 out of 5 stars

Great to deal with

Great to deal with, easy and convenient location. Will be back

June 9, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're glad you found our service and location to be a good fit for you!

We appreciate your positive feedback!

Rated 5 out of 5 stars

Good car.

Good car.
Excellent service, friendly staff

June 15, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're glad you enjoyed our car and service! We appreciate your positive feedback.

Rated 3 out of 5 stars

Poor pick up service and no bluetooth connectivity in car

Poor pick up - had to wait ages and instructions for pick up location could have been better.
Car was OK, but badly let down by inability to connect google maps or music via bluetooth. Told on car return we needed to bring a cable!!! Don't cars come with onboard maps and radio these days? Return drop off had to be before 7p.m. which meant we had a long time to wait at airport for flight.

June 17, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

It's regrettable to hear that getting to our depot was so difficult. For future reference, on the page for each location we have on our website, we do have a map to show exactly where the shuttle pickup area is.

We appreciate the frustration regarding connecting your phone to the car. The required cable is the same one that you use to charge your phone, so typically renters will have one on hand.

Onboard GPS has become more of a rarity these days, as phones using map apps have become the norm. We apologise for the inconvenience this has caused.

Regarding the closing time of the depot, we do have our opening hours listed, and we appreciate you returning the vehicle on time.

Rated 3 out of 5 stars

The shuttle service from the airport to…

The shuttle service from the airport to the car collection was disappointing slow, about an hour before it finally came.

June 3, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're very sorry to hear that the shuttle service was not able to collect you promptly. We'll be reaching out to the depot to see what can be done to ensure this doesn't happen again.

Rated 1 out of 5 stars

The car was unroadworthy

The car was unroadworthy, the lights were but functioning properly
We were unable to serve at night

June 16, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're very sorry that you experienced this issue during your rental. When these issues pop up, we're always happy to organise a swapover so that you don't continue to experience these issues.

We can see in our records that a refund for compensation has been processed, and will reflect within your acount within 10 business days.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look