Moe at the front desk was very helpful and friendly. The car we booked wasn't available, but he found an even more suitable car, helped confirm luggage would fit, and even gave a discount for a differ... See more
Location
Switch location3 Annandale Road, 3045 Melbourne Airport, Victoria, AU
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See what reviewers are saying
The process was just easy. I have rented cars all over the world and I must say Barhain Car rentals made it easy!!! Usually the check in process is laboriously slow and tedious not here, quick efficie... See more
Very rude staff both picking up and dropping vehicle. Unhelpful. And not a smile anywhere. The vehicle was ok - dirty from overnight rain so hard to see pre-existing marks on exterior. Overall a... See more
Bargain were amazing right from the get go. Booked the vehicle for 3 days, paid for full insurance, why wouldn’t you. Flew to Melbourne, called the office, lovely lady directed me to the pickup area,... See more
Company details
About Bargain Car Rentals Australia - Melbourne Airport
Written by the company
New Cars, Bargain Prices!
You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!
We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.Contact info
3 Annandale Road, 3045, Melbourne Airport, Victoria, Australia
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Good handover
Good handover, quick and efficient. The Car was clean and in great condition

Reply from Bargain Car Rentals Australia - Melbourne Airport
Bargain Melbourne Service
Great and friendly staff helpful with problems that happen to us on our trip and explaination on the charges that will be applied to us. Would definitely take up the insurance provided by them next time. Do take note that wrong fuel is not covered. Only down side is lack of reminder on what fuel the car uses and info on the receip for the charges that occur. Other than that the staff at the counter was welcoming and friendly and hassle free pick up and drop off, of vehicle. Thanks you Bargain Melbourne.

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Reply from Bargain Car Rentals Australia - Melbourne Airport
They were absolutely awesome and even…
They were absolutely awesome and even pronounced my full name right. Golden staff

Reply from Bargain Car Rentals Australia - Melbourne Airport
Our customer service fellow was…
Our customer service fellow was friendly ., very competent & welcoming

Reply from Bargain Car Rentals Australia - Melbourne Airport
Very disappointing experience.
Very disappointing experience.
The car I received had high mileage and already had numerous small chips, scratches, and other minor damages. When I returned the vehicle, I was charged for tiny windscreen chip marks that I genuinely did not notice when collecting the car. I did not cause any damage during the rental period and had no incidents whatsoever.
The issue is that customers are expected to identify and report every minor defect, even ones that are barely noticeable. If a damage is not listed on their inspection report, the responsibility appears to fall on the customer.
Overall, a very frustrating experience.

Reply from Bargain Car Rentals Australia - Melbourne Airport

Reply from Bargain Car Rentals Australia - Melbourne Airport

Reply from Bargain Car Rentals Australia - Melbourne Airport
Process is fast and seamless
Process is fast and seamless. CS agents are polite. Highly recommended. Keep up the good work!!!

Reply from Bargain Car Rentals Australia - Melbourne Airport

Reply from Bargain Car Rentals Australia - Melbourne Airport
The car was nice but shuttle service not so much
The car we received was nice. It was well taken care of. Hard to tell that it was a rental. The staff was very friendly.
The bad part was getting from the terminal to the company and back again. The day we arrived we waited 45 minutes after we called for the shuttle before it finally showed up. When we dropped the car on our departure, there was no one available to drive the shuttle. We had an early flight and couldn't wait for the someone to show up to drive. Luckily a very nice lady from New Zealand was also dropping her car. She kindly drove us to the terminal. We made our flight with a few minutes to spare. I hope she made her flight ( she had a little more time ).

Reply from Bargain Car Rentals Australia - Melbourne Airport

Reply from Bargain Car Rentals Australia - Melbourne Airport

Reply from Bargain Car Rentals Australia - Melbourne Airport

Reply from Bargain Car Rentals Australia - Melbourne Airport

Reply from Bargain Car Rentals Australia - Melbourne Airport

Reply from Bargain Car Rentals Australia - Melbourne Airport
Poor pick up service and no bluetooth connectivity in car
Poor pick up - had to wait ages and instructions for pick up location could have been better.
Car was OK, but badly let down by inability to connect google maps or music via bluetooth. Told on car return we needed to bring a cable!!! Don't cars come with onboard maps and radio these days? Return drop off had to be before 7p.m. which meant we had a long time to wait at airport for flight.

Reply from Bargain Car Rentals Australia - Melbourne Airport
The shuttle service from the airport to…
The shuttle service from the airport to the car collection was disappointing slow, about an hour before it finally came.

Reply from Bargain Car Rentals Australia - Melbourne Airport
The car was unroadworthy
The car was unroadworthy, the lights were but functioning properly
We were unable to serve at night

Reply from Bargain Car Rentals Australia - Melbourne Airport
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