Bargain Car Rentals Australia - Melbourne Airport Reviews 

5,737
TrustScore 4.5 out of 5

4.4

3 Annandale Road, 3045 Melbourne Airport, Victoria, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Moe at the front desk was very helpful and friendly. The car we booked wasn't available, but he found an even more suitable car, helped confirm luggage would fit, and even gave a discount for a differ... See more

Rated 5 out of 5 stars

The process was just easy. I have rented cars all over the world and I must say Barhain Car rentals made it easy!!! Usually the check in process is laboriously slow and tedious not here, quick efficie... See more

Rated 3 out of 5 stars

Very rude staff both picking up and dropping vehicle. Unhelpful. And not a smile anywhere. The vehicle was ok - dirty from overnight rain so hard to see pre-existing marks on exterior. Overall a... See more

Rated 5 out of 5 stars

Bargain were amazing right from the get go. Booked the vehicle for 3 days, paid for full insurance, why wouldn’t you. Flew to Melbourne, called the office, lovely lady directed me to the pickup area,... See more


Company details

  1. Car Rental Agency

About Bargain Car Rentals Australia - Melbourne Airport

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info

  • 3 Annandale Road, 3045, Melbourne Airport, Victoria, Australia

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(5,737)

9,920 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great staff and the Best rates around

Great rates, new car, reliable shuttle and super friendly staff onsite upon arrival - thanks heaps

July 9, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're so pleased you found our rates and vehicle suited your booking. We appreciate your kind words!

Rated 5 out of 5 stars

clean car well priced and easy to deal…

clean car well priced and easy to deal with. transfer bus arrived within 5 minutes.

July 9, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're delighted to hear that you found our car clean, well-priced, and that our service was easy to deal with. Thank you for your feedback!

Rated 4 out of 5 stars

So easy to rent and excellent on the…

So easy to rent and excellent on the ground customer service. However the car return point is a little off Melbourne airport so we had to plan for additional time to drop the car and return to airport. And traffic closer to airport entails additional 15 mins in itself.. wil be great if Bargain can make drop offs at airport possible

July 7, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We appreciate your positive feedback regarding our rental process and customer service.

Feedback around our locations is always taken on board, we are always looking for ways to improve our services.

Rated 5 out of 5 stars

Easy transition

Easy transition pickup took 10+mins from the time we called for the shuttle at Melbourne airport. Took 10mins to get to the car rentals. Waited 5mins for reception and 5mins to finish off paperwork.
The kia van was great to drive around Melbourne.
Highly recommend using bargain rentals, avoidable, easy to book online, staff and service was amazing definitely use bargain on our next trip.

June 24, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're delighted to hear that you had an easy and positive experience with your rental, and that our staff and service gave you such a positive experience.

We appreciate you sharing your feedback!

We look forward to seeing you on your next trip!

Rated 1 out of 5 stars

Horribly poor service and rude worker

The service was horribly poor, we waited over an hour to be picked up by the shuttle to pick up our car and the man named George who came to pick us up was incredibly rude and left us behind claiming he only had two seats available although we had a party of three. I would not recommend this service for anyone especially if they are unlucky enough to have George as their driver.

July 8, 2026
Unprompted review
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

Hi Ruby,

Thank you for taking the time to leave a review. We’re sorry to hear your experience did not meet expectations.

We’d like to review this properly, however we have not been able to confidently locate your booking from the details provided in this review. Could you please contact us at info@bargaincarrentals.com.au with your rental agreement number, booking name, rental dates and pick-up location?

Once we have those details, our team can investigate the booking, review any branch notes and provide a clear response.

Kind regards,
The Bargain Car Rentals Team

Rated 1 out of 5 stars

Worst experience ever.

We have MG for our first car rental in this trip. However, it was a bad experience. The car slipped back even when we pulled up the hand brake. And the car required at least 2 seconds to go forward when we stepped on the accelerator.

The most awful part is, when we went to the car rental centre trying to change to a new car (as we afraid we will die from this car), the staff said “Well we have received similar comments from other customers” WTF?

When we requested to change to a new car, the staff said even if we change to a new one, it will be the same year same company, it will be no difference. It was like they didn’t want us to change the car. And they said the new car is from Europe, turns out it’s China.

Finally, we change to a so-called “totally the same, same year, same company, you will get the same” car, but it’s different brand and it worked much better than the MG.

I think the attitude of this car rental centre, the car, everything was so bad, and I was very disappointed about this experience.

July 7, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

All of our vehicles are inspected before each booking, but sometimes things do slip through, we do apologise that it sounds like this may have been the case with your rental.
 
With any of our bookings if an issue arises at collection or during your rental we do recommend you have a chat with the depot staff or give us a call to be provided with a solution or swap into a fresh vehicle.

This is something we feel should be made as easy as possible especially with a legitimate concern over how the vehicle is being held with brakes or moving with the accelerator.

I apologise that this issue has arisen at all and will be passing this through to my internal team for follow up.

Rated 5 out of 5 stars

Staff at both pick up and drop off…

Staff at both pick up and drop off displayed great customer service ensuring swift and accurate interactions.

July 5, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're glad to hear our staff have given you such a positive experience, thank you for your positive review!

Rated 3 out of 5 stars

Check the fuel gauge before driving off

During collection the car was not very clean and the fuel tank was not full, with just over 3/4 showing on the gauge.

July 6, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We appreciate your feedback regarding the car's cleanliness and fuel level. We are reviewing our procedures to ensure this does not happen again. If you have images of the fuel gauge, please send those through to us so we can see what we can do for you.

Rated 5 out of 5 stars

Amazing team offering competitive…

Amazing team offering competitive pricing, we all had a memorable trip.

June 28, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

Thanks for your review - we’re glad you felt your hire was good value. We aim to keep prices fair while still giving you a quality experience from start to finish.

Rated 1 out of 5 stars

Unroadworthy car given to me !!!

Unroadworthy car given to me !!!Dirty with tissue and paper on floor. Steering wheel shaking when driven on freeway , brake lights were out too and worst customer service person I spoke too. No help was available when I needed it!!! Now some puppet will come and make excuses on here regarding this matter. I will say if your calls are recorded go and check what was the issue!!!! Never using bargain car rental again!!!!

July 5, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

Hi Mohammed,

I can see you have already had a chat with our management team a few days earlier and been provided with a resolution.

Feedback has already been provided internally for the vehicle that was released to you and our contact points, anything further you might need I recommend replying to the email we have sent through to you as that reply will head to a member of our contact centre team.

Rated 5 out of 5 stars

Highly recommend

Great service, great staff who went above and beyond to assist me! Highly recommend.

July 5, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're so glad our staff provided such great service. Thank you for your wonderful recommendation!

Rated 4 out of 5 stars

Staff were good to deal with and…

Staff were good to deal with and informative, price was fair however insurance costs I feel were a too expensive for the time we hired vehicle for

June 27, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

Thank you for your feedback. We're glad to hear our staff were helpful and the vehicle price was fair. We understand your concerns regarding the cost of Platinum Liability Reduction for the hire period. The cost of our coverage is competitive with other vehicle suppliers, and we do our best to keep all of our prices low, but we'll keep trying.

Rated 5 out of 5 stars

Excellent above and beyond customer…

Excellent above and beyond customer service and great prices for cars

July 4, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're so happy you found our customer service to be excellent and our car prices great. We appreciate your positive feedback!

Rated 5 out of 5 stars

Bargain Car Rentals Service is good.

Bargain Car Rentals Service is good.
Even though it's my first time renting from them,very systematic and guidelines are there to help for additional support needed.
Had a bad incident,front tyre was punctured at the carpark at night,call the hotline for help,indeed rescue team came over to replace the tyre,but eventually spare tyre was even worst,was advised to tow the van to workshop.
Lucky for us,had everything covered under their insurance,no additional payment needed,even Uber trips back to accomodations that night and to the depot in the morning for swapping of van was fully covered by them.
Ground staff at the depot was solid,kept apologizing due to the issue,even help us with the claims of Uber and swapping of Van without any delay.
Thank you once again

July 1, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We are truly grateful for your kind words and the 5-star rating. We are happy to hear that our systematic approach and support guidelines were helpful during your first rental experience with us. We understand that encountering a punctured tire at night was an unfortunate incident, and we are relieved that our rescue team and insurance coverage were able to assist you effectively, including the Uber trips and the swift van swap. We appreciate your recognition of our ground staff's efforts in resolving the situation promptly and professionally. We look forward to serving you again.

Rated 5 out of 5 stars

Good service

From airport pickup to car pickup, the staff were very friendly and helpful. Service was faultless

July 2, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're so glad to hear that our staff provided friendly and helpful service from airport pickup to car pickup. We appreciate your kind words about our faultless service!

Rated 4 out of 5 stars

Good service

June 30, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We hope to give service just as good next time!

Rated 5 out of 5 stars

We always hire our cars from Bargain…

We always hire our cars from Bargain cars Tullamarine always great customer service great clean & reliable cars 5 stars thanks

June 15, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're so pleased to hear that you consistently have great experiences with our customer service and find our cars clean and reliable at Tullamarine. We appreciate your continued loyalty and five-star feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look