Bargain Car Rentals Australia - Sydney Airport Reviews 

2,107
TrustScore 4 out of 5

4.1

Botany Road 1581, 2019 Botany, New South Wales, AU


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Rated 5 out of 5 stars

My flight was delayed and I called my local depot for car pick up to see if I could still collect my car even though my arrival would be after closing time. Their staff happily waited for me after clo... See more

Rated 3 out of 5 stars

The customer service was very good. But the car condition was not top notch It was driven 88k kilometers so I was wondering about their claim "New Cars, Bargained Price" Engine had a stro... See more

Rated 5 out of 5 stars

The car category I booked wasn't available but I was quickly sorted out with an alternative that suited. Staff were really friendly and helpful. The airport transfer arrived promptly so we were there... See more

Company replied

Rated 4 out of 5 stars

Good service although it takes a while to sort the collection. No mention of how tolls will be charged, and the admin fee for each individual toll was horrendous.


Company details

  1. Car Rental Agency

About Bargain Car Rentals Australia - Sydney Airport

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info

  • Botany Road 1581, 2019, Botany, New South Wales, Australia

  • 1300 729 230

4.1

Great

TrustScore 4 out of 5

2K reviews

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4.1

All reviews

(2,107)

9,920 reviews in the last 12 months

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Rated 4 out of 5 stars

Friendly service and shuttle bus to and…

Friendly service and shuttle bus to and from airport

July 17, 2026
Bargain Car Rentals Australia - Sydney Airport logo

Reply from Bargain Car Rentals Australia - Sydney Airport

We are so pleased to hear that you found our service friendly and that our shuttle bus to and from the airport was convenient for you. Thank you for your positive feedback!

Rated 5 out of 5 stars

Recommend

Great service and price

July 12, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

Thanks for adding your positive feedback!

Rated 5 out of 5 stars

I was pleasantly surprised by the team

I was pleasantly surprised by the quality of the service. Everyone was very friendly, the vehicle was clean and in excellent condition, and the airport transfer for my family was comfortable and hassle-free. The return service was also very punctual. I will definitely continue using their services and would highly recommend them to others. ⭐⭐⭐⭐⭐Thanks !!!!!

June 29, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We're so pleased to hear you had such a positive experience!

We're glad our friendly team made your family's experience comfortable and hassle-free. Thank you for your recommendation!

Rated 2 out of 5 stars

Had to call many times to get picked up…

Had to call many times to get picked up from airport. Shuttle should run every hour or CSR need to be on top of pickup pertaining to customers flying in that particular day and time. Huge communication problems.

July 6, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

While we do aim to have the free shuttle service running constantly during our open hours sometimes due to circumstances out of our control there may be delays that will be addressed as quickly as possible.
 
Apologies for this as it sounds like you have been left waiting for the shuttle longer than expected.
 
With any booking if you do find that our free shuttle service is taking a bit longer than you would like you can always make your own way to the depot via taxi or uber and our staff would get you into the vehicle for your booking ASAP.

Rated 5 out of 5 stars

great service especially my pick up driver

staff and service were great but it would be good to be provided with a phone cable to use bluetooth with new model iPhones

June 26, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We're so glad you enjoyed our staff and service! We appreciate your feedback regarding phone cables for newer phones, but supplying this isn't really feasible at the rate they'll go missing.

Rated 4 out of 5 stars

Unbelievable price

Unbelievable price! 5-day rental. Once I got to the location, getting the car was smooth and efficient. Shuttle service from the airport was unavailable as I did not have an Australian phone number. Some online scheduling service should be established. My compact MG had some concerning rattles on city roads, but was quiet on the highway. Return process was efficient and airport shuttle convenient. Staff was courteous and helpful. I recommend.

June 20, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We appreciate your positive comments about our efficient service and courteous staff. We understand your concern regarding the shuttle service and the noise from the vehicle, and we'll make sure the vehicle is checked out.

Rated 1 out of 5 stars

Extremely disappointing experience

Extremely disappointing experience. Our rental van broke down during normal use and was towed, leaving our family stranded in Canberra — including an elderly uncle and a wheelchair user.
Despite multiple emails and phone calls, we received no response at all from Bargain Car Rentals. No update on the van, no offer of a replacement vehicle, no refund for the days we paid for but couldn’t use, and no assistance of any kind.
Their lack of communication caused real harm: my elderly uncle was rushed to hospital, and because they left us without a suitable vehicle, we were unable to visit him. We had to rely on Uber, Uber Eats, and eventually pay for bus tickets back to Sydney.
This company failed to provide a roadworthy vehicle and failed to provide any support when it broke down. I cannot recommend them.

June 29, 2026
Unprompted review
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Reply from Bargain Car Rentals Australia - Sydney Airport

Hi Jennifer,

We're very sorry to hear about the experience you had. According to our records, we have issued a reimbursement to you for the replacement rental and the bus tickets. We do not have a depot in Canberra, so when a vehicle breaks down, the only options available are roadside assistance, and if they can't assist, then we have to get the vehicle towed.

We are sincerely sorry that your trip was disrupted.

Rated 5 out of 5 stars

Great customer service and a very good…

Great customer service and a very good price

June 30, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We're so happy to hear you had a positive experience with our customer service and found our pricing to be very good. Thank you for your feedback!

Rated 5 out of 5 stars

Easy to deal with and convenient

Easy to deal with and convenient

June 29, 2026
Bargain Car Rentals Australia - Sydney Airport logo

Reply from Bargain Car Rentals Australia - Sydney Airport

We're so happy to hear that you found our service convenient and easy to use. We truly appreciate your positive feedback!

Rated 3 out of 5 stars

Vehicles 'missing'

The vehicle I received was missing or stuttering when driven any distance. I returned it to be given another vehicle that 'missed' less but was disconcerting to drive! Better maintenance required!

June 17, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We appreciate you sharing your experience with us. We are concerned to hear about the issues you encountered with the vehicles and the discomfort this caused. We are actively reviewing our maintenance procedures to prevent similar situations.

Rated 5 out of 5 stars

Staff and service excellent

Staff and service excellent! Car was a new model- ready and clean. We utilized the shuttle both ways which does require a phone call but it was very reliable. The price was great!

June 12, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We're so happy to hear you had such a positive experience with our staff and service! It's wonderful to know you enjoyed the new car and found our shuttle service reliable. We appreciate you highlighting the great price too!

Rated 5 out of 5 stars

The shuttle service worked really well

The shuttle service worked really well. Great new car. Good value . Highly recommend.

June 20, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We're so glad our shuttle service worked well for you and that you found our new car to be a good value. We appreciate your high recommendation!

Rated 5 out of 5 stars

Too easy and good price

Too easy and good price. They have transport to the airport

June 26, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We're delighted to hear that you found our service easy to use and well-priced. It's wonderful to know that our airport transport was a convenient option for you. Thank you for your kind words!

Rated 1 out of 5 stars

I was told that my rental was fine by…

I was told that my rental was fine by staff and still haven’t received my money back.

June 23, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

Please reach out to us at +61 3 6165 0838 to discuss your pre-authorisation holding deposit release, because according to our records, your deposit has already been returned.

If your bank is located internationally however, this process can sometimes take up to 30 days.

Rated 4 out of 5 stars

Fast Easy Service High Kilometer/Mile Vehicle

I was visiting from the US and had come from Melbourne after a 5 day stay. I had an MG in Melbourne and wanted something nicer in Sydney so I rented an Audi Q3 (I have a Q7 at home). The car was a 2022 and had 112687 km (70020 miles) on it, which I found to be high for a rental. The MG in Melbourne had 15000km on it and the Sorento I had in New Zealand only had 5000km. The Audi was clean and drove fine, we had no issues with it at all after driving 1200km. I got the full protection insurance and the road hazard protection but it would have been a little extra piece of mind if the vehicle had less km on it. This never was an issue but it always left a little doubt in my mind. The customer service and vehicle availability were great. I was slightly concerned due to some other reviews about this rental company due to people reserving a luxury car and getting down graded due to lack of inventory and not being reimbursed for the higher cost. There were other reviews of people who had received vehicles that weren't Road worthy and broke down during their rental. I had none of these issues but I can see that being a possibility with high km vehicles if they aren't maintaining their fleet. My experience was as easy as it can be, the vehicle worked as intended and was in great shape and we were able to explore Sydney and beyond with no issues. The price was also an incredible deal, I used CarJet as a third party to do all 3 rentals and their prices were the lowest by far. The 4 day Audi Q3 rental was $260 ASD or $65ASD a day that's $45.50 USD a day as of the rental date!

June 16, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We appreciate you sharing your detailed experience with us. It is good to know that the Audi Q3 met your needs for exploring Sydney and beyond, and that you found our customer service and vehicle availability to be great. We understand your concern regarding the mileage on the vehicle, and we continuously monitor our fleet to ensure all vehicles are well-maintained for safety and reliability. Your feedback is valuable as we strive to improve our services.

Rated 4 out of 5 stars

Good service

Good car, good staff

June 22, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We appreciate your positive feedback! We're glad you enjoyed your experience with us.

Rated 4 out of 5 stars

Could not understand the person on the…

Could not understand the person on the phone call regarding pick up zone

June 22, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We're sorry if there was an issue with the phone line, which made communicating difficult when you were looking for the shuttle pick-up area. For future reference, we do have maps available on our website if you're ever struggling to get on the phone but need assistance quickly.

Rated 5 out of 5 stars

price was right

price was right, good service, clean car

June 6, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We're glad you enjoyed our clean car and service! We appreciate your feedback.

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