Bargain Car Rentals Australia - Sydney Airport Reviews 

2,112
TrustScore 4 out of 5

4.1

Botany Road 1581, 2019 Botany, New South Wales, AU


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Rated 5 out of 5 stars

My flight was delayed and I called my local depot for car pick up to see if I could still collect my car even though my arrival would be after closing time. Their staff happily waited for me after clo... See more

Rated 5 out of 5 stars

Conner one of your staff went out of his way to transport me to the airport after dropping my hire car to ensure I caught my flight

Rated 3 out of 5 stars

The customer service was very good. But the car condition was not top notch It was driven 88k kilometers so I was wondering about their claim "New Cars, Bargained Price" Engine had a stro... See more

Rated 5 out of 5 stars

The car category I booked wasn't available but I was quickly sorted out with an alternative that suited. Staff were really friendly and helpful. The airport transfer arrived promptly so we were there... See more

Company replied


Company details

  1. Car Rental Agency

About Bargain Car Rentals Australia - Sydney Airport

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info

  • Botany Road 1581, 2019, Botany, New South Wales, Australia

  • 1300 729 230

4.1

Great

TrustScore 4 out of 5

2K reviews

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4.1

All reviews

(2,112)

9,990 reviews in the last 12 months

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Rated 4 out of 5 stars

Could not understand the person on the…

Could not understand the person on the phone call regarding pick up zone

June 22, 2026
Bargain Car Rentals Australia - Sydney Airport logo

Reply from Bargain Car Rentals Australia - Sydney Airport

We're sorry if there was an issue with the phone line, which made communicating difficult when you were looking for the shuttle pick-up area. For future reference, we do have maps available on our website if you're ever struggling to get on the phone but need assistance quickly.

Rated 5 out of 5 stars

price was right

price was right, good service, clean car

June 6, 2026
Bargain Car Rentals Australia - Sydney Airport logo

Reply from Bargain Car Rentals Australia - Sydney Airport

We're glad you enjoyed our clean car and service! We appreciate your feedback.

Rated 5 out of 5 stars

Always great

As always, great service, lovely staff, and best prices. New cars and very easy pick up and drop off, with a convenient petrol station opposite. Thankyou! See you soon.

June 15, 2026
Bargain Car Rentals Australia - Sydney Airport logo

Reply from Bargain Car Rentals Australia - Sydney Airport

We're so pleased you consistently receive great service and appreciate our lovely staff and new cars. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Good customer service

Good customer service

June 16, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

Thank you for the 5 stars and your support! We appreciate it.

Rated 5 out of 5 stars

Everything went smoothly and customer…

Everything went smoothly and customer service was exceptional! Definitely book again 😊

June 14, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We're so glad everything went smoothly and our service was exceptional! We appreciate you sharing this.

Rated 5 out of 5 stars

Quick service

Great and quick service

June 15, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We appreciate your kind words.

Rated 5 out of 5 stars

Highly recommend!

So easy, so cheap, so friendly!

June 15, 2026
Bargain Car Rentals Australia - Sydney Airport logo

Reply from Bargain Car Rentals Australia - Sydney Airport

We're so happy our service pleased you. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Service was good and prompt

Service was good and prompt. Soon as I called them a bus came to airport and picked me up. I did check in online but I didn't saved time as they said. I had to wait so they can doit again. Car was clean, as described but had no cable to connect my phone and use Waze maps . Google maps was verry difficult to use and not many explanations from the company as how to use smart system from this car. Took me a day or two to get used to all functions. On return they took me straight back to the international Terminal of the aiport. I give 5 stars.

June 3, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We appreciate your 5-star rating and detailed feedback. We are glad our prompt airport service was helpful. We regret the online check-in did not save you time and the in-car technology was challenging. We will review our smart system explanations to improve clarity for future rentals.

Rated 5 out of 5 stars

Great easy service

Great easy service. Staff were great. Very friendly.

June 14, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We're glad our service was easy and our staff friendly.

Rated 5 out of 5 stars

Staff were helpful

June 11, 2026
Bargain Car Rentals Australia - Sydney Airport logo

Reply from Bargain Car Rentals Australia - Sydney Airport

We're so glad you found our team helpful. We look forward to having you again next time.

Rated 1 out of 5 stars

Do NEVER use Bargain Car Rentals!!!!

Do NEVER use Bargain Car Rentals!!!!

To resume, we missed our flight because of them.
Family of 4, 2 kids under 3, that was disapointing.

They "offer" a shuttle bus from the airport to the car pick-up/drop off location that you actually CAN NOT count on.

We arrived there 2 hours before our flight as it was recommended by them, to get the suttle, but it took over an hour to show up. They drop you off far away from the terminals so you still need to do a long walk until the terminal. Missed the flight and called bargain, the guy who talked to us was quite rude with us, coudnt do nothing about. Would NEVER recommend to anyone and will never use them again.

June 10, 2026
Bargain Car Rentals Australia - Sydney Airport logo

Reply from Bargain Car Rentals Australia - Sydney Airport

Hi Igor,

We apologise for the delay. Our courtesy shuttle is there to assist, however, delays can occur. If our shuttle is taking too long, we do encourage people to organise their own transport to the airport.

Regarding the shuttle drop-off, we have no control over the shuttle drop-off area at the Airports, so when they're moved, we have no choice but to comply.

We are sorry for the inconvenience you experienced.

Rated 5 out of 5 stars

The staff was very pleasant and very…

The staff was very pleasant and very helpful in explaining everything including the insurance packages. Very quick and excellent service. Thank you guys, I will be using you again in future and will recommend anyone to use your service.

June 9, 2026
Bargain Car Rentals Australia - Sydney Airport logo

Reply from Bargain Car Rentals Australia - Sydney Airport

We are so happy to hear you had such a positive experience with our team and our service. We truly appreciate your kind words and recommendation!

Rated 4 out of 5 stars

Service was fine

Service was fine. Price was good.

June 9, 2026
Bargain Car Rentals Australia - Sydney Airport logo

Reply from Bargain Car Rentals Australia - Sydney Airport

We're glad you enjoyed your experience.

Rated 1 out of 5 stars

Terrible customer service, someone was yelling at my face

The lady at the checkout told us that the airport shuttle would only be 10 minutes wait after 15 minutes I decided to ask how long it would take she responded with another 25 minutes when I told her I was going to miss my flight she told me that is not my problem and to not get aggressive she also told me to my face I’m glad you are never coming back . We also had to pay 5 DOLLARS ADMIN FEE EVERY TIME WE PASSED A TOLL. Safe to say I would never come back here again and never recommend this car rental place to anyone. If I could I would give this a 0 star rating.

June 9, 2026
Unprompted review
Bargain Car Rentals Australia - Sydney Airport logo

Reply from Bargain Car Rentals Australia - Sydney Airport

We are truly sorry to hear about your frustrating experience with our shuttle service and the additional toll fees. This is certainly not the standard of service we aim to provide.

Regarding our Toll Admin Fee, we do advise that in the FAQS on our website, the Terms and Conditions, and on the single A4 page Rental Agreement. In our FAQs we also advise that you can use a physical E-Tag to bypass the Toll Admin fee.

Rated 5 out of 5 stars

5-Star Review

Always my go-to car rental company. Their prices are competitive, the booking process is straightforward, and the vehicles are always well-presented and reliable. The staff at Sydney Airport were especially helpful, friendly, and professional, making both pickup and drop-off hassle-free. Kudos to the team for their excellent customer service. Highly recommended, and I’ll definitely continue using them in the future!

May 26, 2026
Bargain Car Rentals Australia - Sydney Airport logo

Reply from Bargain Car Rentals Australia - Sydney Airport

We're delighted to hear we're your preferred car rental company! We appreciate your positive feedback on our competitive prices, straightforward booking, and reliable vehicles. We're especially glad our team provided excellent service. Thank you for your recommendation!

Rated 1 out of 5 stars

Ive emailed you 3 times

Ive emailed you 3 times, and when you bother to reply its the same answer check your spam folder, the only spam is Bargain Car Rentals, im waiting on a reply to my complaint, also waiting on a manager to contact me over you trying to fraudulently take money off my card, everyday you are trying to take different amounts, ive contacted the Police over this, you need to reply before it goes further.
Anyone considering this company Do Not Use them, they try to steal money from your account and allow their staff to verbally abuse you and refuse to do what they are contracted to do, the call handlers are useless and thats being kind to them, i would say all emails go through the same staff so no complaints get escalated. This company deserves to go out of business the way its run, so lets see if they reply to this, i wonder if the gobshite Alana is still at Sydney branch ? She deserves to have been sacked

March 21, 2026
Unprompted review
Bargain Car Rentals Australia - Sydney Airport logo

Reply from Bargain Car Rentals Australia - Sydney Airport

Thank you for your feedback. We have completed a thorough investigation into your recent interactions with both our Sydney branch and our Contact Centre.

Our records confirm that we have responded to all correspondence sent from your account, specifically those dated March 21st, April 11th, April 13th, April 17th, and April 22nd.

Regarding the disputed fees, we can confirm these are legitimate toll charges incurred during your rental period, as outlined in your signed Rental Agreement and Terms & Conditions. This has been communicated in our previous correspondence.

While we continuously review our internal processes to ensure high standards of customer service, we stand by our team's actions in this matter. Service was declined in accordance with our zero-tolerance policy regarding the mistreatment of our staff. We are committed to providing a safe and respectful environment for our employees, and we consider this matter closed.

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