Barròco Reviews 

96
•
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

The product was very satisfactory.The correspondence was not the best,from order and payment time I received no information regarding the shipment and had to chase you up on at least two separate occ... See more

Company replied

Rated 5 out of 5 stars

Quite possibly the best online sartorial stores in Europe. I've ordered trousers and received some fine ones. And do go for their made to measure. The quality of material, the knowledgeable staff and... See more

Rated 5 out of 5 stars

Bought a brand new leather jacket at Barroco. From the moment you open the box, you know they nailed it and the quality is here. Fine material, great sizing. Bought 3 items there so far (2... See more

Rated 5 out of 5 stars

The purchase I made ended up being completely custom. I wanted something special but specific as a gift, and so I contacted customer service. They arranged for my order to be exactly what I wanted (... See more

Company details

  1. Formal Wear Store

Written by the company

Craftsmanship lies at the heart of luxury. More and more of us are concerned about the environmental and social impact of the fashion industry, demanding greater integrity, social responsibility and transparency. We’re looking to invest in quality pieces that will last beyond seasons – those rare gems we’ll cherish as much in a decade’s time as we do now. Attention must be paid. At Barròco, we showcase a hand-selected range of brands whose purpose and products are intimately connected to the place, provenance and people behind them, demonstrating an investment in the local economy and environment. Our commitment to sustainability and forging long-lasting connections shines through every one of our partnerships. More importantly, the very notion of what fashion is, should or could be is a question that demands new, imaginative answers. Our mission is not only to preserve the traditional craftsmanship but also to create innovative solutions aiming to support the next generation of makers, designers and craftspeople who will shape the future.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

96 reviews

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4.7

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(96)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing buying experience

Amazing buying experience! People from Barroco are passionate and professional. They take care of every single detail. All items/brands are the epitome of Italian clothing and craftsmanship. My first, certainly not the last order.

May 29, 2022
Rated 5 out of 5 stars

One of a kind

One of a kind! Got my order today and you can really see the quality of this and the stitching and its italian typical cut, it sure wasnt the last purchase!
Greetings from Vienna by the way when you‘re nearby we can go on a espresso
Regards
Denis

March 7, 2022
Rated 5 out of 5 stars

Bought 2 jackets that ultimately didn't…

Bought 2 jackets that ultimately didn't fit. However, the customer service was amazing and I was in constant communication with Andrea throughout the entire shipping/return process. Wouldn't hesitate to recommend Barroco to anyone.

December 23, 2021
Rated 5 out of 5 stars

This is first time I have ordered from…

This is first time I have ordered from your site I was very impressed normally when you order from a site in another country the shipping is normally a problem but the shipping was great and the quality of the product is amazing I look forward to doing business with you for a long-term thank you

December 9, 2021
Rated 5 out of 5 stars

Bought a brand new leather jacket at…

Bought a brand new leather jacket at Barroco.

From the moment you open the box, you know they nailed it and the quality is here.

Fine material, great sizing. Bought 3 items there so far (2 jackets and a pair of gloves) and as you understood, no disappointment.

Of course in order to get quality and some original products, it requires a lil "investment". But one thing I know is that my new jacket will have some success. ;-p

Yannick

November 22, 2021
Rated 5 out of 5 stars

Extremely happy customer.

I have purchased a number of items from Barroco and I can’t praise them enough, the quality, style, fit and craftsmanship is exceptional. Genuine Italian garments at a reasonable price. 👍

October 6, 2021
Rated 4 out of 5 stars

The product was very satisfactory.The…

The product was very satisfactory.The correspondence was not the best,from order and payment time I received no information regarding the shipment and had to chase you up on at least two separate occasions and even then it was still unsatisfactory.
Thanks

September 24, 2021
Barròco logo

Reply from Barròco

Hi William,

Thanks for your precious feedback. Our team is working on a new functionality for keeping all the customers always updated.
In any case we recommend to check your spam folder since we sent a couple of emails between the order and the delivery time and reading your review seems you didn't received anything from us.

Keep us posted for anything else, it's a pleasure to assist you.

Stefano

Rated 5 out of 5 stars

Top products, top service

Repeated customer with Barroco, as with previous orders my latest was again a pleasure to deal with Barroco team.

They truly are a stand up team and immediately provide help and most convenient solutions for customers if for whatever reason something goes a bit wrong.

Always confident in Barroco's excellent customer service!

September 6, 2021
Rated 5 out of 5 stars

Great Customer-Service

The Barroco team is very customer-friendly and always eager to fulfil individual wishes regarding the assortment. Communication is excellent, fast and friendly. This makes online shopping fun. Many thanks for that.

September 1, 2021
Rated 5 out of 5 stars

Excellent product

Excellent product - a beautifully made pair of trousers; lovely colour and fabric - fully the Neapolitan product I was looking for. Not cheap (by my standards) but well worth every penny. The customer service from Stefano was first rate too, and I like what they are trying to do. I will buy more in due course.

August 4, 2021
Rated 2 out of 5 stars

I ordered a mtm trouser and it came…

I ordered a mtm trouser and it came wrong. I had to restructure it according to what I wanted and ordered. It’s high quality fabric but the mtm service was terrible.

July 23, 2021
Barròco logo

Reply from Barròco

Thank you Dimosthenis for your kind words. As said through email we apologize for making the trousers 2cm wider on the cuff (20cm instead of 18cm). You can anyway ship them back for a free adjustment accordingly to our "Terms and Conditions". Please note that we make hundreds of "Made to Measure" items with a 5-star rate and sometimes small errors can happen, since any item is manually crafted by artisans.


Sincerely,
Barròco Team

Rated 5 out of 5 stars

Excellent customer service

Dealing with the people at barroco was very pleasant as welcoming. There was an issue with one of the artisans however the barroco staff were prefesional and helpful, they provide a great service with excellent products and philosophy, I will definitely buy from them again.

July 21, 2021

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