They didnt ship my order fully. I ordered some basketball shoes and a shirt and socks. When I called them about it they told me to write an email. I write an email they say I need to sign written... See more
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The boxes were shipped in the thinnest plastic they sell. No padding. The boxes were ripped and bashed in. Not suitable for gifts. I paid for insurance but they refused to honor it. Terrible customer... See more
Products are of the quality you'd expect. however on two occasions now delivery has been very poor. one late delivery ruined my son's birthday. Despite paying a premium for early delivery! Currentl... See more
How can you send out this to fill in before people even recurve there items, I've waited over a week for my purchase and emailed asking what's goin on heard nothing
Company replied
Company details
Written by the company
BasketballDirect.com is dé specialist voor basketballers in de Benelux en Duitsland. Met een ruim assortiment aan basketbalschoenen, kleding, basketballen en accessoires en een scherpe prijs vindt zowel de beginnende jeugdbasketballer als de prestatieve speler alles wat hij zoekt. Als partner van de NBB (Nederlandse Basketball Bond) en 3x3 Unites staat BasketballDirect.com midden in de basketbalwereld.
Contact info
Gantelstraat 14, 5145 PH, Waalwijk, Netherlands
- 0031 416 652803
- info@sportshop.com
- basketballdirect.com
Hasn’t replied to negative reviews
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Very good service and fast delivery to Sweden
I can really recomend to order there
quick, quick,quick! does exactly what it says on the tin !
BRILLIANT, buy any BB Stuff here! Very fast delivery.
Good experience
Ordered some basketball shoes which were as described. Overall, a good transaction.
My order was delivered really fast , i was really impressed with how fast with it being close to christmas.
Excellent service , you should buy from them , i will be in the future.
pleasure to deal with
great item and delivered quickly though i had left it late it was still in time for christmas. No reservations dealing with this company and would definately use again.
Excellent service
Basketball direct are easy to deal with, quick to deliver and very helpful when a problem is encountered. Unfortunately the first shoes I purchased as a Christmas present for my girlfriend were clearly too small when they arrived. One e mail to the company and they offered to send a different style in a bigger size the same day so it would make it on time for Christmas. I posted the original shoes up which was the only added expense. There was no deduction of original delivery cost as mentioned in the returns policy. I was highly impressed and v satisfied with the friendly efficient manner with which I was dealt and the quality of the product. Thank you basketball direct!
Absolutely first class service!, would give 10 stars if I could!
Fantastic fast efficient service from Basketball direct, ordered item on thurs afternoon had it next morning, good quality too wouldn't hesitate to use this company again :)
Great Prices and Products
Only found this site a week ago - don't know how i missed it before. Best UK based basketball site, I ordered swingman shorts and 2 t-shirts on Tuesday lunchtime and they arrived Thursday. Will use again!
Great
Easy order, quick delivery definitely using this website again
Speedy delivery.
I hadn't ordered from this site before and was a little worried. But there was no need I got a great deal on a Boston Celtics t- shirt and shorts ordered them on the Saturday night and the goods arrived Wednesday 11am.
Top quality site!
Used tgis site a few times now and just ordered my kids Christmas presents. As usual they arrived on time and as described. Fantastic customer service too - they ordered in stock for me no problem.
Great Site - Best Basketball one in the UK!
Just found this site last week and I love it!
Best basketball site in the UK in my opinion! Ordered new shoes and a snapback and they arrived within 2 days and the hat came with a free presentation box! Great stuff.
wide range of top top gear at low low prices
Hi..no reason to go anywhere else...all your basketball needs on 1 site..fast delivery and cheap too..class!
Very Good Site
My grandson loved the kit I bought him. Excellent quality.
Received items in a few days. Very pleased with the service.
Would use again.
Many Thanks.
Doreen
Great company.
Professional and friendly service at competitive prices. Free delivery too !!!
Top quality!
The site was easy to use, tons of choice and my stuff arrived in no time... Would recommend it to anyone!
First stop shop for Quality basketball gear in the UK/Ireland!
I have used Basketball Direct a number of times now and the customer service has always been second to none. Orders arrive in days. Removes all the hassle of custom charges and expensive P&P when ordering good quality basketball gear. The site is constantly updating with new products and new deals. Recommended to everyone and anyone.
perfect service
top quality service, used the site to order sweats and they arrived within a couple days. Perfect size fit and style. Easy to use and pretty good for prices. Will definitely use again and would recommend to anyone!
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