Everything worked like clockwork, delivery exactly as promised, I added a few extra boxes late was no problem. The recipients were all very praiseworthy as to what was in the boxes, I had to admit I... See more
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Beautifully packaged gift box. Decent amount of items enclosed for the (sale) price. I'd chosen the Epic Hamper and unfortunately there was only one or two Epic beers in it-not sure why that was? It... See more
Company replied
Wanted to send something special to our relatives in NZ from uk. From ordering amazing hampers to delivery we had easy top class services. Most importantly our family absolutely loved their gifts. Tha... See more
Ordered Corporate Hampers for clients - already received and they LOVED them! Thank you for being so prompt with your customer service and replies around delivery. Also, for the presentation, care... See more
Company replied
Company details
Written by the company
At Batenburgs.co.nz, we're dedicated to creating memorable moments through our exquisite gift boxes and baskets. Explore our curated selection of luxury hampers filled with gourmet treats, fine wines, chocolates, and more. We take pride in delivering happiness and delight to your loved ones on every occasion.
Contact info
245 Hinemoa Street, Birkenhead, Auckland, 0626, Auckland, New Zealand
- +64 9 522 2313
- sales@batenburgs.co.nz
- batenburgs.co.nz
4.7
Excellent
194 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I made the mistake …
I made the mistake of getting billing and address the wrong way around. They were very helpful and sorted it no problem.
June 23, 2024
The recipient was over the moon with…
The recipient was over the moon with the order. Thank you for brightening his day
June 10, 2024
Great Gift for Mum
I was struggling to find something nice and slightly different for mum on Mother's Day and in me google search Batenburgs popped up. I have used once before and was happy with the purchase and again this time round another great gift for mum on Mother's Day, well packaged, received in time. Keep up the great work Batenburgs.
May 6, 2024
Great product not so great communication
The products were lovely and really good quality.
Unfortunately what we ordered isn't what we got. I ordered a live plant and chocolate hamper and added some extra chocolates. The real plant was replaced with artifical flowers in a jar that were lovely, but not what I ordered.
It was also delivered on the wrong day. I specifically asked for it to be delivered on a Thurs as the recipient was away until then. I received an email from courier to say it had been picked up and on its way on the Monday. I emailed the company who assured me it had been put aside for Thurs delivery. This was incorrect, it was delivered on the Monday, left on a doorstep until the recipient got home on Thurs. I am thankful it wasn't stolen!
May 9, 2024
Easy website to us
May 1, 2024
A beautiful box delivered on time for…
A beautiful box delivered on time for my mum on mother's day
Quality products
Easy for me to order from Australia
May 8, 2024
Disappointed display
The parcel arrived in excellent time but I was disappointed in the presentation of the box and the items inside. A large box was used for very few items which made it look empty and the products were thrown about inside which made it look messy. I appreciate that you are being eco friendly with the wood curls but they were shoved to one side and falling out of the box. This was supposed to be a special treat and I would not a gift box from Batenburgs again when there are much better options available. Presentation is very important.
May 6, 2024
Excellent delivery and my 80 year old…
Excellent delivery and my 80 year old mum loved the basket of goodies
May 2, 2024
Great service and my clients always…
Great service and my clients always like the gifts
April 22, 2024
Great Experience
Really fast delivery and website was really easy to use.
Quality products.
April 21, 2024
I was very pleased with the product and…
I was very pleased with the product and delivery experience
April 7, 2024
Wanted to send something special to our…
Wanted to send something special to our relatives in NZ from uk. From ordering amazing hampers to delivery we had easy top class services. Most importantly our family absolutely loved their gifts. Thank you so much
April 7, 2024
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