Everything worked like clockwork, delivery exactly as promised, I added a few extra boxes late was no problem. The recipients were all very praiseworthy as to what was in the boxes, I had to admit I... See more
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Beautifully packaged gift box. Decent amount of items enclosed for the (sale) price. I'd chosen the Epic Hamper and unfortunately there was only one or two Epic beers in it-not sure why that was? It... See more
Company replied
Wanted to send something special to our relatives in NZ from uk. From ordering amazing hampers to delivery we had easy top class services. Most importantly our family absolutely loved their gifts. Tha... See more
Ordered Corporate Hampers for clients - already received and they LOVED them! Thank you for being so prompt with your customer service and replies around delivery. Also, for the presentation, care... See more
Company replied
Company details
Written by the company
At Batenburgs.co.nz, we're dedicated to creating memorable moments through our exquisite gift boxes and baskets. Explore our curated selection of luxury hampers filled with gourmet treats, fine wines, chocolates, and more. We take pride in delivering happiness and delight to your loved ones on every occasion.
Contact info
245 Hinemoa Street, Birkenhead, Auckland, 0626, Auckland, New Zealand
- +64 9 522 2313
- sales@batenburgs.co.nz
- batenburgs.co.nz
4.7
Excellent
194 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy to order online
Easy to order online. Box of goodies looked fantastic and they even added extra.
Great for a social birthday " we celebrated a 60th " we our dear cousin
Thank you
Noeleen
April 3, 2024
Items Missing
Six items that were paid for were missing, including one more expensive item. Batenburgs blamed the courier company but it didn't look like the original box had been tampered with. I also thought if it was a courier error, then Batenburgs would have advised me of the courier response, but nothing. They did correct the mistake when I advised them that half the package was missing, but if I hadn't asked to see the box that was delivered, then I would never have known anything was amiss.
March 27, 2024
very impressed
As always, the gift was delivered before time. Very impressed with the service.
February 25, 2024
Easy to order and delivered day before
Easy to order and delivered day before expected so was super happy about that.Beautiful gift which my nephew was delighted with.Will definitely use again and recommend to family and friends
February 29, 2024
Really good!
First time I've used Batenburgs and will definitely do so again. Great service and products, thank you
February 26, 2024
Very quick delivery and excellent product
Very quick delivery and an excellent gift box
February 18, 2024
Simply process, fabulous product
Easy to use site, great process, quick delivery, fabulous product.
February 15, 2024
Very Happy, would use again.
Found the website easy to use, and was posted out quickly. The recipient was very happy with her present.
Very happy and will use again.
February 15, 2024
Brilliant service
I left my valentines gift late. The employee working on Feb 13th happily went out of his way after his shift that day to drop the gift package at my house nearby as I was unable to pick it up due to work. This was much appreciated.
February 12, 2024
Great gift box
Very good service and swift shipment of goods. Only negative was that the cute savoury cheese bites were substituted for shortbread bites - the recipient oves cheese but doesn't do sweets... Otherwise, very happy with the gift box of goodies!
February 11, 2024
Delivery was done on time and…
Delivery was done on time and presentation was excellent 👍
January 31, 2024
easy to comunicate.
January 29, 2024
it was well coordinated upto…
all was well coordinated upto collection and so too the items.
The gift was well received by the recipient
February 1, 2024
You didn't deliver the gift
You didn't deliver the gift and you didn't even reply to my email acknowledging our order, so I rang this morning and cancelled my order as . Won't be using your service again. Not reliable.
February 8, 2024
Helpful team
January 29, 2024
customer focused company well done on…
customer focused company well done on delivery.
January 31, 2024
Ordering was easy
It was easy to place an order from overseas. My brother loved the box of goodies. The reason I gave 4 stars and not 5, is that there was no option to pick a delivery date. I emailed my concern about delivery being too early. I received a reply and advised of new delivery date.
January 30, 2024
UK to the bottom of the world
From the UK we find it so easy .I send 2 a year and don't even check other companies anymore ....waste of time bats are always a better option
January 29, 2024
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