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See what reviewers are saying

Rated 5 out of 5 stars

Everything worked like clockwork, delivery exactly as promised, I added a few extra boxes late was no problem. The recipients were all very praiseworthy as to what was in the boxes, I had to admit I... See more

Rated 4 out of 5 stars

Beautifully packaged gift box. Decent amount of items enclosed for the (sale) price. I'd chosen the Epic Hamper and unfortunately there was only one or two Epic beers in it-not sure why that was? It... See more

Company replied

Rated 5 out of 5 stars

Wanted to send something special to our relatives in NZ from uk. From ordering amazing hampers to delivery we had easy top class services. Most importantly our family absolutely loved their gifts. Tha... See more

Rated 5 out of 5 stars

Ordered Corporate Hampers for clients - already received and they LOVED them! Thank you for being so prompt with your customer service and replies around delivery. Also, for the presentation, care... See more

Company replied

Company details

  1. Gift Basket Store
  2. Alcohol Store
  3. Corporate Gift Supplier
  4. Gift Shop

Written by the company

At Batenburgs.co.nz, we're dedicated to creating memorable moments through our exquisite gift boxes and baskets. Explore our curated selection of luxury hampers filled with gourmet treats, fine wines, chocolates, and more. We take pride in delivering happiness and delight to your loved ones on every occasion.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

194 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Perfect hamper

Thank you the perfect fiz hamper for my daughter. Ordering was so easy from the UK & delivery was super quick 5 * service & products.

October 29, 2023
Rated 5 out of 5 stars

delivery as promised

delivery as promised - all goodies were fresh and in date. guest was rapt with choice. great services as always. thanks Batenburgs. :)

September 7, 2023
Rated 1 out of 5 stars

Extremely late delivery

The birthday I was sending this for was on SUnday the 10th. GIven you were closed the least I would expect that you would at least deliver on the 11th! Instead you are 2 days late!! I can't understand that and am very disappointed.

September 7, 2023
Rated 5 out of 5 stars

A fantastic company to deal with

A fantastic company to deal with. We live in Australia and brought a gift basket for my mum in law in NZ and they made it so easy. She absolutely loved every bit of it, and going by the photos it was worth every penny. Thank you for making her happy, we will definitely be using you again.

September 7, 2023

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