Everything worked like clockwork, delivery exactly as promised, I added a few extra boxes late was no problem. The recipients were all very praiseworthy as to what was in the boxes, I had to admit I... See more
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Beautifully packaged gift box. Decent amount of items enclosed for the (sale) price. I'd chosen the Epic Hamper and unfortunately there was only one or two Epic beers in it-not sure why that was? It... See more
Company replied
Wanted to send something special to our relatives in NZ from uk. From ordering amazing hampers to delivery we had easy top class services. Most importantly our family absolutely loved their gifts. Tha... See more
Ordered Corporate Hampers for clients - already received and they LOVED them! Thank you for being so prompt with your customer service and replies around delivery. Also, for the presentation, care... See more
Company replied
Company details
Written by the company
At Batenburgs.co.nz, we're dedicated to creating memorable moments through our exquisite gift boxes and baskets. Explore our curated selection of luxury hampers filled with gourmet treats, fine wines, chocolates, and more. We take pride in delivering happiness and delight to your loved ones on every occasion.
Contact info
245 Hinemoa Street, Birkenhead, Auckland, 0626, Auckland, New Zealand
- +64 9 522 2313
- sales@batenburgs.co.nz
- batenburgs.co.nz
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Replied to 100% of negative reviews
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Forgot to add grape juice and mind you…
Forgot to add grape juice and mind you ut was a GIFT for a close one
Perfect hamper
Thank you the perfect fiz hamper for my daughter. Ordering was so easy from the UK & delivery was super quick 5 * service & products.
Our clients really appreciated and…
Our clients really appreciated and liked the gift, thank you. It was nicely presented and they enjoyed the chocolates.
Fast and reliable service even on last…
Fast and reliable service even on last minute requests
Really good service and follow up.
The card said from Darryn but was from…
The card said from Darryn but was from Mum. Must have been a mix up when I sent a gift to Darryn in 2022
The recipient was well pleased
The recipient was well pleased, and sent a photo of the nicely packaged gift - Bottle of Rosé with a chocolate selection.
Thank you,
Rena Mitchell
Great Service
Amazing service and care
They held the office open while I confirmed my urgent basket and then hand delivered it same day. Amazing service and care, thank you.
delivery as promised
delivery as promised - all goodies were fresh and in date. guest was rapt with choice. great services as always. thanks Batenburgs. :)
Extremely late delivery
The birthday I was sending this for was on SUnday the 10th. GIven you were closed the least I would expect that you would at least deliver on the 11th! Instead you are 2 days late!! I can't understand that and am very disappointed.
Gift box arrived three days after the…
Gift box arrived three days after the selected date and was sent without the note which left the recipient confused as to who it was from. All around disappointing.
A fantastic company to deal with
A fantastic company to deal with. We live in Australia and brought a gift basket for my mum in law in NZ and they made it so easy. She absolutely loved every bit of it, and going by the photos it was worth every penny. Thank you for making her happy, we will definitely be using you again.
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