Bathroom Store Direct 

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Rated 4 out of 5 stars

I purchased an Instant Hot Water Tap kit via eBay from Bathroom Store Direct February 2016 * Only once the eBay purchase completed was I informed that the units were out of stock!... See more

Rated 5 out of 5 stars

I recently purchased the Tec Studio Z FS Shower Mixer Tap from Bathroom Store Direct. Before purchasing, I found the exact same tap in several stores but Bathroom Store Direct clearly had the best pri... See more

Rated 5 out of 5 stars

I recently purchased a Tec Studio Q 5 Hole Shower Mixer Tap and a Tec Studio Q Basin Tap from Bathroom Store Direct. I've shopped around for several months looking for a bath and basin tap set that co... See more

Rated 5 out of 5 stars

I was somewhat surprised by the quality of the packaging: looked like used boxes, with labels ripped off and overall an impression of a secon-hand item. The tap itself however was in a tip top conditi... See more

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Rated 5 out of 5 stars

exactly as required

Basically saw the taps on line that we required I researched a couple of other web sites and found these to be the cheapest like for like available. The rest is simple ordered them and they were delivered a couple of days later exactly as described Very pleased with the very simple ordering process and great quality taps .I will use again when we revamp the next bathroom.

December 5, 2014
Unprompted review
Rated 5 out of 5 stars

Good products at good prices

I had been looking for a kitchen tap at quite a few stores and wasnt getting anything to my liking.
I found this site on the internet and gave it a try. The delivery was done as promised.
The product is as described.

November 30, 2014
Unprompted review
Rated 5 out of 5 stars

Olympus kitchen tap

Very good quality tap came with all the fittings needed to fit the tap straight away. Chose economy postage but still came in 3 days, great service no hassle.

November 29, 2014
Unprompted review
Rated 4 out of 5 stars

Quality tap at a reasonable price

I required a new kitchen tap and found the one I was looking for online from this company.I could have got similar cheaper but not with such a long warrenty.You lost one star because when I clicked to purchase it came up saying that free delivery was not available but I still went ahead and the new tap arrived in perfect condition 2 days later.

November 29, 2014
Unprompted review
Rated 5 out of 5 stars

Just what I wanted

Website has good choice at reasonable prices, cheaper than anywhere else I looked and when the tap arrived, it is just as described and viewed online which isn't always the case. Would definitely use this website again...thank you!

November 27, 2014
Unprompted review
Rated 5 out of 5 stars

Thank You!

I ordered a Sorea LH Complete Bathroom Suite last month. I don't order much online but decided to take a chance on Bathroom Store Direct. The process could not have gone smoother and I now have this beautiful suite that has finished off my bathroom. Thanks again

November 27, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I've been searching for a shower enclosure for a while when I found Bathroom Store Direct. I decided to purchased the Aegean Walk-In Enclosure on a Monday. I was more than pleased to have received it only two days later on Wednesday. I received a call from the delivery company 30 minutes before to inform me they were on the way. I am extremely impressed with the quality of the enclosure and the price was the lowest I found. I will definitely be using this company again!

November 27, 2014
Unprompted review
Rated 1 out of 5 stars

tap faulty sent back never heard from them since and not been reimbursed !!!!

Recieved tap fitted it which was a awful job so difficult to get at and the damn thing leaked !!! Rang and told them they wanted me to record it and send it leaking and send it to them was unable to do this. I sent it back over 2 weeks ago and have heard nothing from them nor have I had my money back!!!! Tried ringing they never answer the phone left a message to ring me back guess what thats not happened either not impressed at all !!!

November 27, 2014
Unprompted review
Bathroom Store Direct logo

Reply from Bathroom Store Direct

Dear Mrs Bradshaw,

Apologies for the mix up in communication.

As explained to you, we have recently rebranded the company and unfortunately the telephone number you were ringing was the previous telephone number.

I am happy we have been able to communicate by telephone today. I understand that there was a mix up resulting in the product not finding its way back to us but as a good will gesture we have refunded you the full amount.

If you have any other issues or queries then please do not hesitate to contact us on the correct email and telephone number you were provided with today.

Once again, apologies for the delay and inconvenience caused.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Be assured the product is to keep for sure.

The tap I ordered , sent to me on time. Before sending it to me ,the gentleman e- mailed me the images of the tap while he was on line to me for the comments and for my approval.
On approval it was received the very next day.
I appreciated good , polite service.

November 24, 2014
Unprompted review
Rated 5 out of 5 stars

bathroom store direct. I wash my hands of other bathroom stores.

this is the best company i have dealt with for promt delivery and also for their packaging. delivery was estimated to be 3-5 working days, my order arrived after one working day. their packaging is exellent also. i ordered a basin tap, it arrived in a protective cloth pouch with drawstring fastening.

November 23, 2014
Unprompted review
Rated 5 out of 5 stars

top notch service

Hey If you are looking to upgrade any aspect of your bathroom I can recommend a great company.Thought you would be doing yourself a favour by going straight to Bathroom store direct-save you the bother of reviewing all the companies .Grab yourself a great deal-trust me if i say that they are great then they are-what's stopping you?

November 23, 2014
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Needed a specific tap quickly and BSD had what I needed. Ordered easily and the tap came within a few days. Not had to use customer support so can't comment on this.

November 22, 2014
Unprompted review

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