BE AWARE of this awful companies 30DAY policy !! Delivered a broken product. Purchased a built in cistern and wall hung pan with seat. We fitted the whole bathroom from nothing including plumbing tili... See more
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I am a new customer who expects high standards, and I wasn't disappointed. I have only placed two orders so far and I will definitely use Bath Supermarket again in the future. The first was aided b... See more
50 quid for delivery. Still only part delivered after 2 delivery attempts. Wasted a whole morning on site waiting for 2nd delivery which did not even show up! No call to say that were not coming. Don'... See more
Company replied
I cannot rate this companies customer service highly enough. We had ordered a new bathroom suite for a property we are currently renovating. At all times we were kept up to date re delivery times etc.... See more
Company details
Information provided by various external sources
We are dedicated to being the UK's leading online retailer of quality bathroom products at surprisingly affordable prices.
Contact info
2.8
Average
70 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality Product, Amazing Customer Service
Brought a bath and tap and was the cheapest on the market, was expecting a cheapo poor quality thing but was beautiful, sleek and stylish.
Placed a call into customer services and the young lady who answered the phone was incredibly polite, knowledgeable and professional.
Would highly recommend any day – A+++++
June 17, 2016
Unprompted review
Happy Customer
A highly professional company. My telephone order was taken in a very polite and reassuring manner, the delivery was prompt and at the time stated. Packaging was very good, product was well protected. The glass shower door was excellent, and good value. I do not have any reservations about recommending Bathsupermarket, and it will be a pleasure to purchase from them again. Thank you for an excellent service. I wish your company all the very best for the future.
June 16, 2016
Unprompted review
highly recommended
Pleasant experience. Very quick delivery. Items as described. I would buy from this company again.
June 16, 2016
Unprompted review
EXCELLENT PRODUCT PRICE & SERVICE.
The price was better than I found any where else, delivery was a couple of days, ordering online was easy.
Thank you..........
June 10, 2016
Unprompted review
A great company
Does every thing it can to make sure you get your order on time
May 27, 2016
Unprompted review
Great delivery little knowledge of product
Very cheap product with great delivery service, we needed help with installation and the information provided wasn't great, when we phoned, the product knowledge from staff was quite poor.
May 27, 2016
Unprompted review
Reply from bathsupermarket
Hi Lucinda,
We are very glad you found our products great value and you are happy with our delivery service.
We appreciate and value this feedback and we will continue to expand our product knowledge.
Kind Regards
bathsupermarket.com
excellent item and service
really good item quick delivery - there was a small chip in the door and the company replaced it in person! can't ask for more
May 20, 2016
Unprompted review
Excellent product and first class service
We bought a Yewdale white bathroom cabinet. This is a high quality product which arrived in perfect condition exactly as promised. Highly recommended especially after so many problems with damaged goods delivered from Dunhelm.
May 20, 2016
Unprompted review
Amazing value
Loved my freestanding bath, wonderful quality quickly delivered too. Must also mention the great delivery guys who were so helpful and even took it upstairs. No rubbish kerbside drop from this company and I would highly recommend them.
April 13, 2016
Unprompted review
Great Delivery - Simple Service
I received the product I ordered in good time and with excellent packaging so there was no chance of breakages. Very happy with my soap-dish, it looks great in the bathroom and should be very easy to clean! Likely to order more from this range in the future.
April 12, 2016
Unprompted review
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