Batteriesplus Reviews 304

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Order placed and acknowledgement received. Nothing at all since then. After 5 days tried ringing - line constantly engaged. Sent daily emails for 3 days (with delivery and read receipts set) - nothing... See more

Rated 5 out of 5 stars

Despite all the negative reviews, my first purchase from this company went smoothly. The solar lamp battery that I ordered was received within a few days. Happy customer . . .

Rated 1 out of 5 stars

Bought some batteries for my walkie talkies. Specification numbers match exactly, but they are 1-2mm too long and so I can't use them. Emailed immediatelky and subsequently requesting return/refund -... See more

Rated 1 out of 5 stars

Ordered a battery for a solar light which required a connection cable, found one on their website £9:95 plus postage received the wrong battery being sold for £4.95 tried to contact them by telephone... See more

2.4

Poor

TrustScore 2.5 out of 5

304 reviews

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Rated 1 out of 5 stars

AVOID this company....

Ordered a set of 2 batteries for my alarm siren. These crooks took my money and failed to send any battery. Also failed to respond to multiple emails, and over 60 call attempts went unanswered. Do NOT waste your money buying anything from batteriesplus - total scam artists. Thanks to PayPal for a refund.

June 18, 2022
Unprompted review
Rated 1 out of 5 stars

Wish I had looked for reviews before…

Wish I had looked for reviews before buying again. I did receive my order however the product is not as described and you can not get in touch with them, phone line constantly engaged and their contact form will not send because of Captcha that just is not there to complete. This was a replacement purchase for an expensive battery that discharged far too quick....

March 8, 2022
Unprompted review
Rated 5 out of 5 stars

I don’t often leave reviews but looking…

I don’t often leave reviews but looking at the negative reviews previously I have to give five stars following my one and only purchase from battery plus. I ordered two rechargeable aaa batteries for my BT 4000 phone on Monday 21 Feb, they arrived 2nd class Royal Mail today, Thursday 24 Feb. Although I didn’t get a confirmation email at time of ordering (I did get one from PayPal) I received a email notifying me of order dispatch. Can’t fault their service.

February 24, 2022
Unprompted review
Rated 1 out of 5 stars

Looks like they have collapsed. Contact them before ordering.

I placed an order for 15 sub-c nicads and became concerned after two weeks of no contact or acknowledgement. Their telephone number is disconnected ( very quick beeping) and their website email is broken - looks like they haven't paid their Captcha bill either.
Now, after a month, PayPal has issued me a refund..
Hopefully PayPal, with its resources, will be able to do something about this company.

November 30, 2021
Unprompted review
Rated 1 out of 5 stars

No confidence in ordering

Not confident in placing any order at present. The phone line is constantly engaged. I've now sent 4 emails with my enquiry. Nothing received back. Very poor service. Reading other comments my experience is far from unique. How do they survive?

November 22, 2021
Unprompted review
Rated 1 out of 5 stars

Don’t buy anything from this company as…

Don’t buy anything from this company as they are a ripoff you don’t receive what you have paid for,they send you a e-mail saying they have sent your order to your delivery address they haven’t and when you e-mail or ring them back no response.I will never use this site again and strongly advise no one else to do the same.I don’t even rate them 1 star.

November 11, 2021
Unprompted review
Rated 1 out of 5 stars

I would not give them even 1 star

I would not give them even 1 star. I ordered batteries and paid via PayPal. I received email confirmation of payment from PayPal but no confirmation of my order. When I tried to phone them the phone was engaged permanently and the contact form on their website would not work. Are they a scam company? Supposedly Waveley group??

September 8, 2021
Unprompted review
Rated 5 out of 5 stars

Why the negative reviews?

Honestly can't understand the negative reviews. Possibly other battery sellers?
Ordered online, arrived promptly and well packaged.
I had a query, emailed them and was telephoned with an answer the following morning - you really can't improve on that.
Oh, and the Li-ion batteries were excellent.
I'd like to add that I have no affiliation with the company.

August 20, 2021
Unprompted review
Rated 1 out of 5 stars

KEEP AWAY

Would not even give them 1star Ordered a battery from them had a email saying that they shipped it, have not received it I have emailed them twice no reply tried to phone them it’s engaged 24 hours a day they have stolen £8 from me, how can they get away with it if you are thinking of buying from them all I can say is KEEP AWAY

July 12, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered a few lithium cells

Ordered a few lithium cells, after a long time got an email that said order was shipped. Now it is 3 months later and i still haven´t got any package and they dont answer my email.
I highly doubt this is a genuin business.

June 7, 2021
Unprompted review
Rated 5 out of 5 stars

Order delivered within 48 hours.

Ordered some rechargeable garden solar light batteries on 26th April and received them within 48 hours. Was a little worried when I didn't receive a confirmation email but have used this company before with no problems.

April 28, 2021
Unprompted review
Rated 5 out of 5 stars

Nicads received 2 days after ordering

Ordered 3 x AA 1100mA Nicads just before I left for work on the 21st. Received the Paypal confirmation straight away but no order confirmation. I was dismayed to read the reviews on here and was expecting to go through the Paypal refund route. Received an order dispatched email the next day 22nd and order received today 23rd. Could be improved by sending an order confirmation email but apart from that no complaints. I don't understand why there are such mixed reviews on here.

April 23, 2021
Unprompted review

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