Batteriesplus Reviews 304

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Order placed and acknowledgement received. Nothing at all since then. After 5 days tried ringing - line constantly engaged. Sent daily emails for 3 days (with delivery and read receipts set) - nothing... See more

Rated 5 out of 5 stars

Despite all the negative reviews, my first purchase from this company went smoothly. The solar lamp battery that I ordered was received within a few days. Happy customer . . .

Rated 1 out of 5 stars

Bought some batteries for my walkie talkies. Specification numbers match exactly, but they are 1-2mm too long and so I can't use them. Emailed immediatelky and subsequently requesting return/refund -... See more

Rated 1 out of 5 stars

Ordered a battery for a solar light which required a connection cable, found one on their website £9:95 plus postage received the wrong battery being sold for £4.95 tried to contact them by telephone... See more

2.4

Poor

TrustScore 2.5 out of 5

304 reviews

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Rated 1 out of 5 stars

This website should be closed now

This website should be closed now. It takes your money but does not complete the order and is fraudulent. Do not order anything from this site. The telephone number is constantly busy and they do not ring back.

DO NOT USE THIS SITE IT IS TAKING PEOPLES MONEY FRAUDULENTLY

April 18, 2019
Unprompted review
Rated 1 out of 5 stars

Absolute set of thieves

Absolute set of thieves. Read the other reviews before ordering from these crooks, many more reviews like mine. I ordered 2 lithium ion batteries, one of which stopped working within a week (probably fakes) had no refund despite sending them back and with a long paypal dispute where they failed to respond. It's only a small amount of money but it's the principle of it. For them to sell faulty / fake goods then fail to refund or even respond. DO NOT USE THIS COMPANY FOR ANYTHING

April 5, 2019
Unprompted review
Rated 1 out of 5 stars

Didn't receive my batteries but…

Didn't receive my batteries but thankfully paid through PayPal, then this cheeky #$! leaves a message "refund and keep the item" don't judge others by your own standards, they don't reply to email and its strange how the phone line is always busy. They take your money then that's it as far as they're concerned. If you do purchase from these scammers then use PayPal for your own protection. Take a look at the reviews wish I did.

March 8, 2019
Unprompted review
Rated 1 out of 5 stars

I can't reach them

I can't reach them, no delivery.
Their contact form is unusable as the captcha system is down.
All their phone numbers are disconnected.

March 7, 2019
Unprompted review
Rated 1 out of 5 stars

Total scammers

Total scammers no e - mail as veri sign isn't working. Phone engaged 24/7 SCAM
Do not buy stay away contact PayPal if you paid by PayPal
Just wish I'd have seen feedback beforehand, total joke

March 4, 2019
Unprompted review
Rated 1 out of 5 stars

Crap quality goods!

How I wish I'd checked this business out BEFORE parting with my cash!
Bought 10 tagged AA NiMH cells to replace the worn out batteries in our cordless vacuum.
The tags on the cells supplied are made from something only slightly thicker that aluminium foil!!
Despite taking great care, at least 6 of these tags have simply snapped off rendering the batteries useless!!
Have emailed a complaint a week ago, but I guess there'll be no response.
Fortunately, I paid with PayPay, so they are my next port of call.

February 12, 2019
Unprompted review
Rated 1 out of 5 stars

This company are scammers

This company are scammers ! I have not had my batteries and charger, and cannot email or call them as they are constantly engaged and their email system cannot be used as the verification code does not work. Has anyone contacted Trading Standards about them ? Has Paypal said anything ? I didn't pay via Paypal so I think I have lost my mone. This website should be taken down immediately, they are blatantly taking money of innocent people and not delivering the goods !!

January 21, 2019
Unprompted review
Rated 1 out of 5 stars

By mistake I bought some batteries and…

By mistake I bought some batteries and I specified the size wrongly. So I tried to contact them for an exchange .
Phone: ALWAYS BUSY, literally. Tried over a period of 2 days. It seems that others have had this same problem too.
Email: they don't reply. Silence.
So I am stuck with unusable batteries.
So my message to them is: you can put the batteries where the sun don't shine!

Bunch of lousy rude creeps. They deserve to fail.

I wish I had looked on Trustpilot before using them.

December 29, 2018
Unprompted review
Rated 5 out of 5 stars

First order with this company and I…

First order with this company and I must say batteries got delivered super quick time very reasonable price and batteries are genuine 18650 I did read the reviews on here which are not very good but I thought I'd give them a punt as I'm fed up of getting counterfeit from other companies I'm glad I did very impressive company

December 28, 2018
Unprompted review
Rated 1 out of 5 stars

Placed an order for 2 pairs of…

Placed an order for 2 pairs of batteries and paid for them on 17th October, since then apart from a confirmation that the order was dispatched nothing further, Emailed them but no response.Telephone does not answer. They are a bunch of clowns and my next move will be to contact the local trading standards office and put in a formal complaint.

October 27, 2018
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague!!

So wish I'd checked out Batteriesplus before ordering. Received the phone battery I ordered but it didn't work so assume it was faulty. I've emailed several times to return it and get a refund but not heard anything. Tried phoning and like so many before me found it continually engaged. Not sure how it is allowed to continue trading....ceo should be locked up!!!

October 23, 2018
Unprompted review
Rated 2 out of 5 stars

These guys need a recharge!

Oh dear! Can't access inland delivery costs without filling in a page of account detail - but you don't discover that until you've got your basket filled.
So I drafted a friendly note to suggest it gets remedied. Cannot send it - the Captcha is broken!

October 14, 2018
Unprompted review
Rated 1 out of 5 stars

Shocking service

Shocking service, ordered 10 days ago still no dispatch of items. No online cancellations. Telephone line always busy 24/7 line dead. Do not use!!!!

September 27, 2018
Unprompted review

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