Order placed and acknowledgement received. Nothing at all since then. After 5 days tried ringing - line constantly engaged. Sent daily emails for 3 days (with delivery and read receipts set) - nothing... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Despite all the negative reviews, my first purchase from this company went smoothly. The solar lamp battery that I ordered was received within a few days. Happy customer . . .
Bought some batteries for my walkie talkies. Specification numbers match exactly, but they are 1-2mm too long and so I can't use them. Emailed immediatelky and subsequently requesting return/refund -... See more
Ordered a battery for a solar light which required a connection cable, found one on their website £9:95 plus postage received the wrong battery being sold for £4.95 tried to contact them by telephone... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This website should be closed now
This website should be closed now. It takes your money but does not complete the order and is fraudulent. Do not order anything from this site. The telephone number is constantly busy and they do not ring back.
DO NOT USE THIS SITE IT IS TAKING PEOPLES MONEY FRAUDULENTLY
Absolute set of thieves
Absolute set of thieves. Read the other reviews before ordering from these crooks, many more reviews like mine. I ordered 2 lithium ion batteries, one of which stopped working within a week (probably fakes) had no refund despite sending them back and with a long paypal dispute where they failed to respond. It's only a small amount of money but it's the principle of it. For them to sell faulty / fake goods then fail to refund or even respond. DO NOT USE THIS COMPANY FOR ANYTHING
No response to my paid order.
Ordered the batteries, got an automated invoice. Heard nothing by the end of the working week. Got no reply to emails, phone constantly off the hook. Refunded by Paypal.
DO NOT USE!
Didn't receive my batteries but…
Didn't receive my batteries but thankfully paid through PayPal, then this cheeky #$! leaves a message "refund and keep the item" don't judge others by your own standards, they don't reply to email and its strange how the phone line is always busy. They take your money then that's it as far as they're concerned. If you do purchase from these scammers then use PayPal for your own protection. Take a look at the reviews wish I did.
I can't reach them
I can't reach them, no delivery.
Their contact form is unusable as the captcha system is down.
All their phone numbers are disconnected.
Total scammers
Total scammers no e - mail as veri sign isn't working. Phone engaged 24/7 SCAM
Do not buy stay away contact PayPal if you paid by PayPal
Just wish I'd have seen feedback beforehand, total joke
Very Disappointing Service.(Non existant).
Ordered and received promptly. Unfortunately had ordered the wrong battery. The company offers 30 day return and replacement or refund.
Cannot get a response either by phone or email. Disappointing service
Batteries arrived quickly correct spec
Batteries arrived quickly. Correct as ordered. Can't say how good the batteries are, of course. Might report back, because this co has some very mixed reviews.
Crap quality goods!
How I wish I'd checked this business out BEFORE parting with my cash!
Bought 10 tagged AA NiMH cells to replace the worn out batteries in our cordless vacuum.
The tags on the cells supplied are made from something only slightly thicker that aluminium foil!!
Despite taking great care, at least 6 of these tags have simply snapped off rendering the batteries useless!!
Have emailed a complaint a week ago, but I guess there'll be no response.
Fortunately, I paid with PayPay, so they are my next port of call.
This company are scammers
This company are scammers ! I have not had my batteries and charger, and cannot email or call them as they are constantly engaged and their email system cannot be used as the verification code does not work. Has anyone contacted Trading Standards about them ? Has Paypal said anything ? I didn't pay via Paypal so I think I have lost my mone. This website should be taken down immediately, they are blatantly taking money of innocent people and not delivering the goods !!
By mistake I bought some batteries and…
By mistake I bought some batteries and I specified the size wrongly. So I tried to contact them for an exchange .
Phone: ALWAYS BUSY, literally. Tried over a period of 2 days. It seems that others have had this same problem too.
Email: they don't reply. Silence.
So I am stuck with unusable batteries.
So my message to them is: you can put the batteries where the sun don't shine!
Bunch of lousy rude creeps. They deserve to fail.
I wish I had looked on Trustpilot before using them.
First order with this company and I…
First order with this company and I must say batteries got delivered super quick time very reasonable price and batteries are genuine 18650 I did read the reviews on here which are not very good but I thought I'd give them a punt as I'm fed up of getting counterfeit from other companies I'm glad I did very impressive company
I wouldn't even give then 1 star if I…
I wouldn't even give then 1 star if I was able to as they are ignorant and constantly engaged, don't respond to emails. Overall DO NOT TOUCH WITH A BARGE POLE!!!!!
Placed an order for 2 pairs of…
Placed an order for 2 pairs of batteries and paid for them on 17th October, since then apart from a confirmation that the order was dispatched nothing further, Emailed them but no response.Telephone does not answer. They are a bunch of clowns and my next move will be to contact the local trading standards office and put in a formal complaint.
Avoid like the plague!!
So wish I'd checked out Batteriesplus before ordering. Received the phone battery I ordered but it didn't work so assume it was faulty. I've emailed several times to return it and get a refund but not heard anything. Tried phoning and like so many before me found it continually engaged. Not sure how it is allowed to continue trading....ceo should be locked up!!!
These guys need a recharge!
Oh dear! Can't access inland delivery costs without filling in a page of account detail - but you don't discover that until you've got your basket filled.
So I drafted a friendly note to suggest it gets remedied. Cannot send it - the Captcha is broken!
Acknowledged my online battery order on…
Acknowledged my online battery order on 16th September but still no delivery on 5th October. No updates, no order tracking, no reply to emails and telephone never answered. Not a trusted company.
No problems next day delivery
Lots of bad reviews on this site . I’ve had no problem arrived within 24 hours . Good batteries exactly the same as my old ones . Will be using again
Shocking service
Shocking service, ordered 10 days ago still no dispatch of items. No online cancellations. Telephone line always busy 24/7 line dead. Do not use!!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








