Batterysharks Reviews 289

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Asked for a quote in their online store, got a quote answer back via email with no part numbers, just a total including shipping. Then it took 4 days to get them to answer the phone so I could order f... See more

Rated 1 out of 5 stars

Bought 30 replacement UPS batteries a little over a year ago, last one just failed this week. Also the customer service rep I spoke to when initially placing the order was a bit rude when asked if the... See more

Rated 1 out of 5 stars

Would rate lower if it was possible. Customer Service is a JOKE. Asked the supervisor to speak with someone in management, he refused. Ordered batteries 5/9/2023, still have not received them. Cal... See more

Rated 1 out of 5 stars

Called customer service to verify they actually have the battery I need in stock since it doesn’t show they sell it on their website but Amazon says they do. The guy refused to check saying if it’s on... See more

Company replied

Company details

  1. Battery Store

Information provided by various external sources

Batterysharks.com offers sla battery, sealed lead acid, alkaline, nicad, and lithium replacement batteries for your emergency lighting, ups, fire, security, scooter, wheelchair, and other needs.


Contact info

1.8

Poor

TrustScore 2 out of 5

289 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I ordered a sealed lead acid battery…

I ordered a sealed lead acid battery for a Coleman spot light. The online ordering was simple, I received text informing me of where my order was through out the process. I arrived on time and in perfect condition. I also received follow through text after delivery inquiring of any issues and my satisfaction. I couldn’t be more pleased.

August 18, 2019
Unprompted review
Rated 5 out of 5 stars

Online order

I ordered a battery to replace the one in my home security system. It was priced very reasonably, and the delivery was timely.

August 18, 2019
Unprompted review
Rated 1 out of 5 stars

I ordered 2 mobility scooter on…

I ordered 2 mobility scooter on 8-8-2019 showed shipped on 8-9-2019 called to find out Why I hadn't gotten it on 8-16-2019. NOT SHIPPED FROM HENNDERSON WAREHOUSE THEY COULD SHIP IT FRON CHICAGO TOMARROW. NO ONE CALLED. I COULD HAVE WAITED WEEKS MORE. I EVEN GOT A TRACKING NUMBER!!!! STAY AWAY FROM THIS COMPANY POOR SERVICE. WHAT A JOKE DON'T BE EATTEN BY THE BATTERYSHARKS.

August 16, 2019
Unprompted review
Rated 1 out of 5 stars

Didn't receive order yet

August 15, 2019
Unprompted review
Batterysharks logo

Reply from Batterysharks

Hello,

According to your tracking number , the battery was delivered back on the 10th in Parcel Locker.

You may use your tracking number and check.

Rated 5 out of 5 stars

I would have given 5 stars but didn't…

I would have given 5 stars but didn't because of 1 reason. I put the batteries I needed in my cart but couldn't complete the order until my SSI came in, 3 weeks later. I checked my cart 2 weeks later & my cart was empty! After a long search I found the right batteries again & put them back in my cart. A week later I went to place my order, my cart was empty again!! Frustrating for sure!! I couldn't find the same batteries so I ended up ordering something different for a few dollars more. The experience with Battery Sharks from the time I placed my order & the time I rcvd the batteries was a five star rating! I rcvd them within a few days & was finally able to move around in my mob

August 13, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Product

Excellent Service and Product. I wasn't sure what battery I needed for my rechargeable sound system so I contacted Batteryshark by email. They replied within a day with a polite and helpful response (directing me to the battery I needed and which was on sale.) Their website was easy to navigate and useful.

My purchase came quickly and to my correct address. It is exactly what I needed and works well. The cost of shipping is high, but that is due more to the charges of the shipping companies.

August 12, 2019
Unprompted review
Rated 5 out of 5 stars

Batterysharks Made It Easy!

Batterysharks made buying a battery simple. Their website was well laid out and easy to navigate. My battery was delivered on schedule and was exactly what I needed. Next time I need another battery I will go to Batterysharks first.

August 11, 2019
Unprompted review
Rated 5 out of 5 stars

I found the entire experience of…

I found the entire experience of ordering and receiving the new battery easy. The hardest part was deciding which battery I needed to order and that was on my end...Once I found the info, Batterysharks made it simple.

August 11, 2019
Unprompted review
Rated 5 out of 5 stars

Replacement for CyberPower UPS

I ordered a replacement battery for an old CyberPower UPS battery backup. The battery arrived within 3 days of my order and fit and worked perfectly in my UPS. The price was very reasonable and I’m very happy with my purchase.
Judy

August 10, 2019
Unprompted review

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