Batterysharks Reviews 289

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Asked for a quote in their online store, got a quote answer back via email with no part numbers, just a total including shipping. Then it took 4 days to get them to answer the phone so I could order f... See more

Rated 1 out of 5 stars

Bought 30 replacement UPS batteries a little over a year ago, last one just failed this week. Also the customer service rep I spoke to when initially placing the order was a bit rude when asked if the... See more

Rated 1 out of 5 stars

Would rate lower if it was possible. Customer Service is a JOKE. Asked the supervisor to speak with someone in management, he refused. Ordered batteries 5/9/2023, still have not received them. Cal... See more

Rated 1 out of 5 stars

Called customer service to verify they actually have the battery I need in stock since it doesn’t show they sell it on their website but Amazon says they do. The guy refused to check saying if it’s on... See more

Company replied

Company details

  1. Battery Store

Information provided by various external sources

Batterysharks.com offers sla battery, sealed lead acid, alkaline, nicad, and lithium replacement batteries for your emergency lighting, ups, fire, security, scooter, wheelchair, and other needs.


Contact info

1.8

Poor

TrustScore 2 out of 5

289 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

3 for 1.

I ordered 3 batteries for the cost of what other sites wanted for just 1. Delivery was quick and ordering was painless.

August 6, 2019
Unprompted review
Rated 5 out of 5 stars

Great Price and 2 day delivery

Once ordered package was sent 2 day priority mail in a well packed box. Once the new batteries were installed, the UPS started immediately and showed the batteries were close to fully charged. Overall a great experience and I will be buying from BatterySharks.

August 4, 2019
Unprompted review
Rated 5 out of 5 stars

Great customer service

Battery arrived in two days. Unfortunately it was not good. Called them on a Sunday and a new one was shipped out immediately and again arrived in two days. Battery works fine, very happy with their customer service.

August 2, 2019
Unprompted review
Rated 5 out of 5 stars

Batterysharks was a great help!

Batterysharks was a great help to find the right replacement battery for my UPS. They took the time to research and reply to my email question. Best of all, their price was great, even with shipping costs.

July 30, 2019
Unprompted review
Rated 5 out of 5 stars

Refreshing to deal with a stand-up company online.

I purchased a motorcycle battery online from Battery Sharks. I'm hesitant about purchasing online, you never know what you are going to get. The battery arrived very quickly but was damaged. I contacted Battery Sharks and attached pics. They sent me a replacement almost as quick as the original. No return was required or requested. I commend Battery Sharks on their excellent customer service. I also don't blame them in the least for some material handler who could care less about doing quality work.

Thank you for being a stand-up company in a less than a stand-up world.

R/,
Mike S.

July 27, 2019
Unprompted review
Batterysharks logo

Reply from Batterysharks

Hi Mike, we're happy everything went smoothly with the replacement order. Whenever you have questions or need an assistance - just let us know.

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