BBQ Barn - SidcupReviews 

128
TrustScore 5 out of 5

4.8

145 Station Road, DA15 7AA Sidcup, Kent, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Having done a bit of shopping around we found that BBQ Barn offering a Sahara x13 Stainless Steel Patio heater at a good price. I had a few queries which were answered promptly by Paul, as a result... See more

Company replied

Rated 4 out of 5 stars

I was impressed with the product that we bought from BBQ Barn and the prompt service and reply that a got from Paul, however, The guy in the warehouse from where we collected it from was the most mis... See more

Rated 5 out of 5 stars

Great to see a local company with nationally competitive prices. Kamado Joe ordered with a great Easter discount, delivered quickly at an agreed date by a BBQ Barn van - can’t ask for more. Kamado... See more

Company replied

Rated 5 out of 5 stars

We didn't plan to purchase a BBQ on the day, we just wanted to get an idea of what was available. That soon changed after seeing the choice on offer, I can't imagine a better selection of BBQ's and ac... See more

Company replied


Company details

  1. Grill Store
  2. BBQ Area
  3. Fuel Supplier
  4. Gas Shop
  5. Store

Written by the company

BBQ Barn is a specialist BBQ shop with a huge range of Gas BBQs, Charcoal BBQs, Braais, Outdoor Kitchens, Smokers, Pizza Ovens and Outdoor Heaters. We carry all the major brands such as Weber, Broil King, Sahara, Whistler, Masterbuilt, Ozpig, Grill Dome, Char Griller, Drumbecue, Cozze, Monolith, Gozney and Kamado Joe. We carry modular Outdoor Kitchens as well as a full spec fully integrated Outdoor Kitchen range. Our team of experts can design your bespoke Outdoor Kitchen or find the right BBQ for your outdoor space. BBQ Barn offers an assembly service within a 50 mile radius of its warehouse in Essex (Subject to an assembly fee). BBQ Barn offers free delivery on all BBQ purchases. BBQ Barn hosts several BBQ demonstrations during the year featuring Gozney, Kamado Joe, Homefires Braai and many more. Subscribe to our newsletter and be the first to hear about BBQ Barn events, demos, sales and special offers. We pride ourselves on our customer service with a 5 Star Trustpilot rating and Google review rating. In addition BBQ Barn provides parts and accessories for all major BBQ brands. Looking to BBQ all year round, with the Solace BBQ Hut from BBQ Barn you are protected from the elements so you can showcase your pit master skills all year round. Find us at Smoke and Fire Festival or the Outdoor Living exhibition at the Excel where we show case our fabulous BBQ Huts and Outdoor Kitchens. Come and see us in our BBQ shops in Essex and Kent. Shop with us online or give us a call to discuss your BBQ requirements.


Contact info

  • 145 Station Road, DA15 7AA, Sidcup, Kent, United Kingdom

  • 0208 309 6020

4.8

Excellent

TrustScore 5 out of 5

128 reviews

5-star
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1-star

No history of asking for reviews

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4.8

All reviews

(128)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Weber BBQ

Easy online ordering.
Ordered on Friday afternoon & was telephoned first thing Monday morning with a delivery date on Wednesday.
Delivered to our front door & driver was helpful & very friendly.

March 17, 2023
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Hi Carol, thank you so much for the Trustpilot review, we do appreciate it. We are delighted that we were able to assist you in finding you the right BBQ product and look forward to helping you with any future BBQ requirements. Happy Grilling!

Rated 5 out of 5 stars

Absolute fantastic service

Absolute fantastic service. Faye responded to my initial email. On arriving at the Sidcup Store both Faye and Dave were very welcoming. Dave was very knowledgeable and honest with his suggestions. Paul was also brilliant when we re-visited the store. I would highly recommend you go to BBQ Barn and don’t waste your time anywhere else.

February 26, 2023
Unprompted review
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Reply from BBQ Barn - Sidcup

Gary many thanks for taking the time to give us this lovely review, the team are delighted with the feedback. We hope you enjoy your purchase and look forward to helping you with any other BBQ purchases you may have in the future.

Rated 5 out of 5 stars

They were very helpful

They were very helpful, gave good advice, and delivered the goods without any fuss

March 1, 2023
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Reply from BBQ Barn - Sidcup

David many thanks for taking the time to review our service, it is much appreciated. We hope you enjoy your purchase and should you in the future be in the market for anything BBQ related please do let us know.

Rated 5 out of 5 stars

BBQ Barn Sidcup

I'd found the BBQ Barn Sidcup whilst browsing the Internet. My husband and I had been thinking about replacing our current BBQ for a while so decided to visit the
BBQ Barn at Sidcup to take a look at what they had to offer. I have to say we were extremely surprised at the variety of BBQ's on display. The outside kitchens were outstanding, ohh if only we had the room...Faye was on hand to answer our numerous questions, in addition Faye was incredibly knowledgeable on all the different makes and models. Due to the incredible amount of stock it took us quite a while to make our final decision. There was no 'hard sell pressure' even when we said we'd go home and think about making the right choice. The store is an absolute dream for any BBQ enthusiast, stocking the most impressive array of BBQ accessories and spices I've ever seen. Faye offered us a lovely hot drink, which was greatly appreciated as we spent rather a while trying to decide which BBQ would be best for us. Whether you want a lower priced model or one of the more expensive ones, the outstanding Customer Service is exactly the same. An added bonus was a great sale offer, with an additional 10% on top AMAZING value. With Faye's assistance, as well as her expert knowledge, we eventually made our decision and purchased a phenominal BBQ at a great price. After purchasing some great accessories, including a rather lovely BBQ spice, arranging a delivery date and paying the bill, we left feeling absolutely thrilled with our purchases. The fact the BBQ Barn is right next to a car park was very helpful, especially if you don't know the area. Thank you BBQ Barn, especially Faye for such OUTSTANDING Customer Service. We are both now looking forward to a Summer of barbecuing in the garden and cannot wait to take delivery and start using our brand new BBQ.

February 25, 2023
Unprompted review
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Reply from BBQ Barn - Sidcup

Hello thank you so much for this fantastic review (as you have not given your name we don't want to call it out but we recognise who this might be). We really do appreciate you taking the time to give us this lovely review. It is so lovely for our team to be called out and Faye really does know her BBQs so she was thrilled to read this. We hope you enjoy your purchase and look forward to assisting you with any future bbq requirements that you may have. BTW we do have a referral scheme so should you recommend any of your family and friends and they purchase a bbq there will be a little something in the post by way of a thank you.

Rated 5 out of 5 stars

My first Kamado

I spoke to Dave about the purchase of my first Kamado Joe and accessories that I needed. He was very understanding and very knowledgeable on this and I ended up with exactly what I wanted. Delivery after my purchase was fast and convenient. Thank you BBQ Barn

February 10, 2023
Unprompted review
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Reply from BBQ Barn - Sidcup

Raymond thank you very much for giving us this lovely review, its wonderful to hear that you received top class customer service. We hope you enjoy your KJ and look forward to seeing you in the shop in the near future.

Rated 5 out of 5 stars

Thanks to the BBQ Barn

Thanks to the BBQ Barn for the quick reply to questions, speedy dispatch and, importantly, a really excellent price on my new whistler grill.

February 11, 2023
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Reply from BBQ Barn - Sidcup

Rich many thanks for the lovely review, we do appreciate it. We hope you enjoy your purchase and look forward to seeing you in the shop in the near future.

Rated 4 out of 5 stars

Go to the shop they know best

Service and knowledge at the shop is excellent with great advice and no 'pushy selling'.

Dropped one star as I did not receive a call or an email as promised to confirm delivery. I had to chase and whilst resolved and delivery was on agreed date I was not expecting to have to chase for final confirmation even though date agreed at the shop

January 11, 2023
Unprompted review
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Reply from BBQ Barn - Sidcup

Hi Anthony thank you for taking the time to give us a review, we do appreciate it. We pride ourselves on our end to end customer service so delighted we were able to find the product you wanted and to have it delivered on the date you agreed. Enjoy your purchase.

Rated 5 out of 5 stars

I got a Joe

Great selection, great service and super knowledgeable.

November 26, 2022
Unprompted review
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Hi Thomas, we were delighted to be of assistance in helping you select the right BBQ. Many thanks for taking the time to give us the review, we do appreciate it. We look forward to seeing you in the shop in the near future. Happy Grilling!

Rated 5 out of 5 stars

An absolute yes from me!

An absolute yes when it comes to shopping at the BBQ Barn Sidcup.
My husband wanted a smoker for as long as I can remember so I finally decided to get him one as a birthday gift. The staff was beyond helpful and knowledgeable, super accommodating (I asked for it to be delivered at a specific time for a surprise) and they even threw in a gorgeous bow on top. Great communication throughout, massive discount, just perfect! Thank you so much!!

February 1, 2023
Unprompted review
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Reply from BBQ Barn - Sidcup

Hi Hanna we were delighted that we could be of assistance , thank you so much for the lovely review. We hope your husband enjoys his smoker and we look forward to seeing you both in the shop in the near future. Happy Grilling!

Rated 5 out of 5 stars
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Mani many thanks for continuing to support the BBQ Barn, its always a pleasure doing business with you. Thank you for the review and we hope you enjoy your purchase.

Rated 5 out of 5 stars

Great Customer Service!!

Communication throughout the purchase process and great customer service overall! Responses to questions were prompt and the product was good value for money.

September 22, 2022
Unprompted review
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Graham, many thanks for taking the time to give us a review, it means a lot to us. Thank you for supporting our business and we look forward to seeing you in the shop in the near future.

Rated 5 out of 5 stars
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Hi James thank you for the lovely review. We hope you enjoy your purchase and look forward to assisting you with any BBQ needs in the future.

Rated 5 out of 5 stars

Great service

Got some great advice from John before purchasing. Delivery was on time, kept updated all the way.
BBQ is awesome.

November 27, 2022
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Hi Dave many thanks for the review, we do appreciate it. Glad we could be of assistance and look forward to seeing you in the shop in the near future. Enjoy your purchase!

Rated 5 out of 5 stars
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Daniel thank you for taking the time to give us a review, we do appreciate it. We hope you enjoy your purchase and look forward to seeing you in the store in the near future.

Rated 5 out of 5 stars

Broil king

My first order from BBQ Barn and I cannot fault them.
From an enquiry about the product, then ordering it and the tracking/info on delivery was how a company should operate. They have been fantastic. Keep up the good work. I am a landscape gardener and I will inform my customers about you.
Thanks again John.

October 28, 2022
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Hi John many thanks for taking the time to give us the review, we are very grateful. We are delighted that we could be of assistance to you and look forward to doing business with you again in the near future.

Rated 5 out of 5 stars

The staff at BBQ Barn are friendly and…

The staff at BBQ Barn are friendly and knowledgeable. I needed advice on buying a new barbecue and they went to great lengths to make sure that my purchase was suitable for my needs.

May 27, 2022
Unprompted review
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Hi Steve many thanks for taking the time to review our service, we do appreciate it. We hope you are enjoying your purchase.

Rated 5 out of 5 stars

Brilliant fast service

Brilliant fast service. Can't recommend enough.

September 29, 2022
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Hi Helen many thanks for the lovely review, it means a lot to us. We hope you enjoy your purchase.

Rated 5 out of 5 stars

Best barbecue shop! The staff were very knowledgeable about…

After a bad experience buying a barbecue from an online store, it was a relief to meet people who knew their trade. The staff were very knowledgeable about all the barbecues. They listened to what we required and pointed us in the right direction.

June 18, 2022
Unprompted review
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Hi Carmel many thanks for taking the time to give us the review, we are very grateful. We hope you enjoy your purchase and look forward to seeing you in our store in the near future.

Rated 5 out of 5 stars

A great experience every time at BBQ Barn Sidcup

I love this place, have bought 1 Weber and 2 Kamado Joes as well as all the the gadgets , coals etc from this place over the last few years. Great personal service, very knowledgeable staff with no hard sell and the owner even dropped off a bbq to our house late on a Friday evening.

July 15, 2022
Unprompted review
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Hi Paul thank you very much for the lovely review, it means a lot to us. We look forward to seeing you in the store in the near future.

Rated 5 out of 5 stars

Extremely knowledgeable and friendly…

Extremely knowledgeable and friendly staff. Great prices to

June 24, 2022
Unprompted review
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

James many thanks for taking the time to give us the review, we do appreciate it. We look forward to seeing you in the store in the near future.

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