Having done a bit of shopping around we found that BBQ Barn offering a Sahara x13 Stainless Steel Patio heater at a good price. I had a few queries which were answered promptly by Paul, as a result... See more
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See what reviewers are saying
I was impressed with the product that we bought from BBQ Barn and the prompt service and reply that a got from Paul, however, The guy in the warehouse from where we collected it from was the most mis... See more
Great to see a local company with nationally competitive prices. Kamado Joe ordered with a great Easter discount, delivered quickly at an agreed date by a BBQ Barn van - can’t ask for more. Kamado... See more
Company replied
We didn't plan to purchase a BBQ on the day, we just wanted to get an idea of what was available. That soon changed after seeing the choice on offer, I can't imagine a better selection of BBQ's and ac... See more
Company replied
Company details
Written by the company
BBQ Barn is a specialist BBQ shop with a huge range of Gas BBQs, Charcoal BBQs, Braais, Outdoor Kitchens, Smokers, Pizza Ovens and Outdoor Heaters. We carry all the major brands such as Weber, Broil King, Sahara, Whistler, Masterbuilt, Ozpig, Grill Dome, Char Griller, Drumbecue, Cozze, Monolith, Gozney and Kamado Joe. We carry modular Outdoor Kitchens as well as a full spec fully integrated Outdoor Kitchen range. Our team of experts can design your bespoke Outdoor Kitchen or find the right BBQ for your outdoor space. BBQ Barn offers an assembly service within a 50 mile radius of its warehouse in Essex (Subject to an assembly fee). BBQ Barn offers free delivery on all BBQ purchases. BBQ Barn hosts several BBQ demonstrations during the year featuring Gozney, Kamado Joe, Homefires Braai and many more. Subscribe to our newsletter and be the first to hear about BBQ Barn events, demos, sales and special offers. We pride ourselves on our customer service with a 5 Star Trustpilot rating and Google review rating. In addition BBQ Barn provides parts and accessories for all major BBQ brands. Looking to BBQ all year round, with the Solace BBQ Hut from BBQ Barn you are protected from the elements so you can showcase your pit master skills all year round. Find us at Smoke and Fire Festival or the Outdoor Living exhibition at the Excel where we show case our fabulous BBQ Huts and Outdoor Kitchens. Come and see us in our BBQ shops in Essex and Kent. Shop with us online or give us a call to discuss your BBQ requirements.
Contact info
145 Station Road, DA15 7AA, Sidcup, Kent, United Kingdom
- 0208 309 6020
4.8
Excellent
128 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality product from BBQ Barn
Our second BBQ from BBQ Barn. Faye and Paul have been brilliant, so have Broil King. All of them pulled out the stops to get our new BBQ here on time. I assembled the Broil King Baron myself, just methodically go through each page of the instructions and voila. Just don't rush it! It also helps to know how it is constructed so it is easier to dismantle the parts that need cleaning. A quality product from a quality company. Look no further.
June 21, 2023
Unprompted review
Reply from BBQ Barn - Sidcup
Thank you for taking the time to review our service and products we do appreciate it. We hope you enjoy your purchase and look forward to seeing you instore in the near future.
I have been using their branch in…
I have been using their branch in Sidcup for a few years now. Always great service, advice and after care. If you need anything bbq this shop is highly recommended. Buying a bbq can be a big investment but you can buy from bbq barn with confidence.
June 3, 2023
Unprompted review
Reply from BBQ Barn - Sidcup
Colin thank you for the review, it is much appreciated. We are delighted that you enjoy shopping in the Sidcup store and look forward to seeing you back in the shop in the near future. Happy Grilling!
Excellent Service
Knowledge and customer service was excellent from Faye, guiding me to what turns out to be an excellent BBQ. Will definitely return to the Sidcup shop to stock up on anything BBQ. Delivery was prompt and free.
May 21, 2023
Unprompted review
Reply from BBQ Barn - Sidcup
Hi Paul many thanks for the lovely review, it is really great to get this feedback from our customers. We are delighted that you are happy with your BBQ and look forward to seeing you back in the shop in the near future. Happy Grilling!
Staff were knowledgable
Staff were knowledgable, helpful and courteous at all times. I would highly recommend.
May 26, 2023
Unprompted review
Very friendly and helpful
May 19, 2023
Unprompted review
Reply from BBQ Barn - Sidcup
Hi Steve thank you so much for the review we do appreciate it. We hope you enjoy your purchase and look forward to seeing you in the shop in the near future.
Very mixed
Very mixed. Great range, lovely shop floor staff and on their advice bought a 4 burner whistler.
I wasn’t terribly happy with it. It was taking 10 mins+ to cook steak with little sear, had inconsistent heat etc, so asked for help.
Quite hard to get help. Emails unanswered for a week or more then requests for videos to prove there was a problem. Bit odd, no expressing concern etc but ok.
Engineer came round and did a little tinker. Left saying it may work better, if not he’d be back.
Then I was totally shut off. Bbq still not working properly. Cold, formal responses making it seem like I was a troublemaker (really not) and then an email saying it had been certified as fully operational by the engineer (not what he said) and by me (not true), that I was bbq ing with the lid open (only when I had to take the videos they demanded!) and I had no further consumer rights. I wrote back expressing surprise at the tone but never heard back.
So - good shop; cold, borderline offensive customer service.
May 5, 2023
Unprompted review
Amazing shop
From walking through the door and being offered tea or coffee to my purchases being loaded into my car, service was second to none. Really friendly and knowledgeable and helped me reach a decision. I will be back to BBQ Barn.
May 6, 2023
Unprompted review
Reply from BBQ Barn - Sidcup
Thank you so much for the lovely review, the kettle is always on at BBQ Barn! We hope you enjoy your purchase and look forward to seeing you back in the shop in the near future.
Happy Grilling!
All the staff knew loads about the…
All the staff knew loads about the products and very very helpful!
May 1, 2023
Reply from BBQ Barn - Sidcup
Hi Kase many thanks for the Trustpilot review, we do appreciate it. We were delighted to be able to assist you in your purchase and look forward to seeing you in the shop in the near future. Happy Grilling!
Friendly, helpful company
Called into Sidcup. Paul was very helpful. Order online and had a very prompt delivery. I nice friendly company.
May 2, 2023
Reply from BBQ Barn - Sidcup
Hi Keith many thanks for taking the time to give us a Trustpilot review, we do appreciate it. We hope you enjoy your purchase and look forward to seeing you in the Sidcup shop in the near future.
Amazing shop and staff!
We have purchased Kamado Joe from BBQ barn in Sidcup! The staff is amazing and so friendly! Would recommend 100%.
May 3, 2023
Unprompted review
Reply from BBQ Barn - Sidcup
Hi Toma thank you for giving us such a lovely review, it means a lot to all the team at BBQ Barn. We hope you enjoy your Kamado Joe and look forward to seeing you back in the shop in the near future. Happy Grilling!
Friendly
Friendly, patient, and knowledgeable! Came in with every intention of purchasing, but had some questions and decisions to make. The staff were patient with my process and made sure to answer each query I had. In addition to amazing customer service, I was set up with everything I needed to get grilling fast!
April 12, 2023
Unprompted review
Reply from BBQ Barn - Sidcup
Hi Robert many thanks for taking the time to give us a Trustpilot review, we do appreciate it. We hope you enjoy your purchase and look forward to seeing you back in the shop in the near future. Happy Grilling!
BBQ Barn Sidcup worth the visit.
Faye was extremely helpful and friendly. She knows everything you need to know about any BBQ and all accessories. She was patient as we took our time before buying. Nice bright shop with good range of product. We took the trip there from London and it was a great shopping experience. Thank you
April 20, 2023
Unprompted review
Reply from BBQ Barn - Sidcup
Hi Steven thank you for the lovely review. It makes a big difference to all of us at BBQ Barn to know that we were able to assist in finding the right products for you. We look forward to seeing you in the shop in the near future. Many thanks and Happy Grilling!
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable staff. Helped us to choose the right equipment for our needs.
April 9, 2023
Unprompted review
Reply from BBQ Barn - Sidcup
Hi Stuart thank you for the lovely Trustpilot review, we appreciate you taking the time to write it. We hope you enjoy your purchase and look forward to seeing you in the shop in the near future. Happy Grilling!
Reply from BBQ Barn - Sidcup
Hi Mark many thanks for giving us the Trustpilot review, it does mean a lot to us. Thank you for calling out the service and products as we pride ourselves on delivering quality products and a quality service. We hope to see you in the shop in the near future. Thank you
Reply from BBQ Barn - Sidcup
James many thanks for taking the time to give us a Trustpilot review, we do appreciate it. It is great to see customers returning to shop with us and we hope that may continue. Happy grilling!
Found the BBQ barn just by chance
Found the BBQ barn just by chance , & purchased a Broil King bbq today . Faye was amazing & so knowledgeable we will never go anywhere else now for anything bbq related . Easy parking behind the shop & we were even given Piri Piri chicken thighs hot off a bbq while we waited . Thank you so much for all your help & advice . Andrea
April 7, 2023
Unprompted review
Reply from BBQ Barn - Sidcup
Hi Andrea thank you so much for the lovely review, it does mean a lot to us. It is always great to get such good feedback and Faye is thrilled so you have made her week! We hope you enjoy your Broil King and look forward to seeing you in the shop in the near future.
Fantastic Service!
Fantastic Service - Thanks Faye! My new favorite place, great selection and great knowledge about products.
March 30, 2023
Unprompted review
Reply from BBQ Barn - Sidcup
Hi Daniel, thank you very much for taking the time to give us the Trustpilot review, it means a lot to us. We are delighted that Faye was able to help find the right BBQ for you and hope you enjoy your purchase. Happy Grilling!
Excellent service and great advice
March 30, 2023
Unprompted review
Excellent range to choose from.
We didn't plan to purchase a BBQ on the day, we just wanted to get an idea of what was available. That soon changed after seeing the choice on offer, I can't imagine a better selection of BBQ's and accessories to help you make a choice anywhere else locally. David who served us was very knowledgeable and his advise helped us in making our decision.
March 17, 2023
Unprompted review
Reply from BBQ Barn - Sidcup
Hi Janet, thank you for taking the time to give us a Trustpilot review we are very grateful. It is always great to get such lovely feedback and we are delighted that we were able to assist you in finding the product that you wanted. We hope you enjoy your purchase and look forward to seeing you in the shop in the near future.
Good price and quick delivery
March 12, 2023
Reply from BBQ Barn - Sidcup
Hi Terry many thanks for the Trustpilot review we do appreciate you taking the time to provide it. We hope you enjoy your purchase and look forward to seeing you back in the shop in the near future.
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