BBQ Barn - SidcupReviews 

128
TrustScore 5 out of 5

4.8

145 Station Road, DA15 7AA Sidcup, Kent, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Having done a bit of shopping around we found that BBQ Barn offering a Sahara x13 Stainless Steel Patio heater at a good price. I had a few queries which were answered promptly by Paul, as a result... See more

Company replied

Rated 4 out of 5 stars

I was impressed with the product that we bought from BBQ Barn and the prompt service and reply that a got from Paul, however, The guy in the warehouse from where we collected it from was the most mis... See more

Rated 5 out of 5 stars

Great to see a local company with nationally competitive prices. Kamado Joe ordered with a great Easter discount, delivered quickly at an agreed date by a BBQ Barn van - can’t ask for more. Kamado... See more

Company replied

Rated 5 out of 5 stars

We didn't plan to purchase a BBQ on the day, we just wanted to get an idea of what was available. That soon changed after seeing the choice on offer, I can't imagine a better selection of BBQ's and ac... See more

Company replied


Company details

  1. Grill Store
  2. BBQ Area
  3. Fuel Supplier
  4. Gas Shop
  5. Store

Written by the company

BBQ Barn is a specialist BBQ shop with a huge range of Gas BBQs, Charcoal BBQs, Braais, Outdoor Kitchens, Smokers, Pizza Ovens and Outdoor Heaters. We carry all the major brands such as Weber, Broil King, Sahara, Whistler, Masterbuilt, Ozpig, Grill Dome, Char Griller, Drumbecue, Cozze, Monolith, Gozney and Kamado Joe. We carry modular Outdoor Kitchens as well as a full spec fully integrated Outdoor Kitchen range. Our team of experts can design your bespoke Outdoor Kitchen or find the right BBQ for your outdoor space. BBQ Barn offers an assembly service within a 50 mile radius of its warehouse in Essex (Subject to an assembly fee). BBQ Barn offers free delivery on all BBQ purchases. BBQ Barn hosts several BBQ demonstrations during the year featuring Gozney, Kamado Joe, Homefires Braai and many more. Subscribe to our newsletter and be the first to hear about BBQ Barn events, demos, sales and special offers. We pride ourselves on our customer service with a 5 Star Trustpilot rating and Google review rating. In addition BBQ Barn provides parts and accessories for all major BBQ brands. Looking to BBQ all year round, with the Solace BBQ Hut from BBQ Barn you are protected from the elements so you can showcase your pit master skills all year round. Find us at Smoke and Fire Festival or the Outdoor Living exhibition at the Excel where we show case our fabulous BBQ Huts and Outdoor Kitchens. Come and see us in our BBQ shops in Essex and Kent. Shop with us online or give us a call to discuss your BBQ requirements.


Contact info

  • 145 Station Road, DA15 7AA, Sidcup, Kent, United Kingdom

  • 0208 309 6020

4.8

Excellent

TrustScore 5 out of 5

128 reviews

5-star
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1-star

No history of asking for reviews

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4.8

All reviews

(128)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication

Great communication, helpful; everything as promised.

March 7, 2024
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Hi Matt many thanks for the review, we do appreciate it. We hope you enjoy your purchase and look forward to doing business with you again in the future. Happy Grilling!

Rated 5 out of 5 stars

Very good service

Very good service. Quick delivery. Quick respond to emails

December 22, 2023
Unprompted review
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Reply from BBQ Barn - Sidcup

Hi Donatas many thanks for the lovely review, we do appreciate it. We hope you enjoy your purchase and have a good Christmas. Happy Grilling from all the team at BBQ Barn!

Rated 5 out of 5 stars

Such personalised service

Such personalised service and swift delivery, we wouldn’t buy our charcoal from anywhere else.

December 14, 2023
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Hi Neal thank you for the lovely review, it means a lot to us. We hope you enjoy you have lots of Xmas BBQs and look forward to seeing you and the family in the New Year. Happy Grilling!

Rated 5 out of 5 stars

I love this place everybody is so…

I love this place everybody is so passionate and helpful. I have been going there for years.

November 27, 2023
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Reply from BBQ Barn - Sidcup

Hello Alessandro it is so lovely to get a review from a regular customer it means a lot to us. Thank you so much for taking the time to review the BBQ Barn and we look forward to seeing you in the shop in 2024! Happy Grilling!

Rated 5 out of 5 stars

Great service, good prices

The staff at BBQ barn were incredibly helpful and kind. They delivered a BBQ to our door within two days (for free). Thank you for saving our Christmas party!

December 4, 2023
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Reply from BBQ Barn - Sidcup

Hi Emily thank you very much for the lovely review. We are delighted that we could assist and hope you had a cracking Xmas BBQ party! Many thanks

Rated 5 out of 5 stars

Helpfully staff and they sell great…

Helpfully staff and they sell great quality products

November 23, 2023
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Reply from BBQ Barn - Sidcup

Hi Stefhan thank you very much for the review, we do appreciate it. We hope you enjoy your purchase and look forward to doing business with you again in the near future. Happy Grilling!

Rated 5 out of 5 stars

The BBQ was a bargain and top it…

The BBQ was a bargain and to top it they were very nice to helpful and pleasant in the sidcup branch especially Faye she gave me a card and I rang the next day and placed my order and everything was fine and she also gave me free delivery which was great I just wanted to say thank you to BBQ Barn for everything I’m a very grateful and happy customer thank you once again 👍

September 30, 2023
Rated 5 out of 5 stars

Extremely friendly

Extremely friendly, helpful service. Efficient and careful delivery service. If only all retailers in all sectors were this good.

September 9, 2023
Unprompted review
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Reply from BBQ Barn - Sidcup

Hi David many thanks for the lovely review. Thank you for calling out our customer service as we work hard at ensuring it is the best. We hope you enjoy your purchase and look forward to seeing you back in the shop in the near future.

Rated 5 out of 5 stars

Excellent service

Excellent service, because they really do care!

August 8, 2023
Unprompted review
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Reply from BBQ Barn - Sidcup

Dave we are all smiling here in the shop having read your review as it does mean a lot to know that our customers recognise the good service we offer. Thank you for the lovely review and we look forward to assisting you with any BBQ enquiries you may have in the future. Happy Grilling!

Rated 5 out of 5 stars

Very helpful and friendly great…

Very helpful and friendly great knowledge of all the products no pressure. I have no hesitation in recommending BBQ Barn

July 15, 2023
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Darren many thanks for the lovely review, it means a lot to all the team at BBQ Barn. We hope you enjoy your purchase and look forward to seeing you back in the shop in the near future. Happy Grilling!

Rated 5 out of 5 stars

They were very helpful both when I went…

They were very helpful both when I went to the store to choose my kamado and during delivery.

July 14, 2023
Unprompted review
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Reply from BBQ Barn - Sidcup

Hi Mr Pires thank you for the review, we do appreciate it. We hope you enjoy your new Kamado and look forward to seeing you in the shop in the near future.

Rated 5 out of 5 stars

Problem with control knobs on Weber BBQ

Recently had a problem with the control knobs on my Weber S670. I had swapped numerous emails with Weber customer services and was getting nowhere. I then contacted BBQ Barn, who I bought the BBQ from, and they immediately acknowledged my request and within an hour had contacted Weber who then immediately contacted me to sort the problem. Superb service - can't speak highly enough about my experience with BBQ and would highly recommend.

June 30, 2023
Unprompted review
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Darren thank you very much for the lovely review. We are always happy to assist where we can and glad to know that you are back bbqing. Happy Grilling!

Rated 5 out of 5 stars

My intention was to use our local BBQ…

My intention was to use our local BBQ supplier, we are extremely impressed, firstly there was no sales pressure, they had the model in stock that I seen earlier, after talking to Paul he asked us what we like to cook, the model I was going for wouldn’t be easily achievable (beer can chicken)
We had a small issue with the gas, I got the wrong type from a local garage, we made an out of hours call, not really expecting an answer, but was told what we needed & Homebase had Butane in stock.
All in all a very good service, highly recommend this company.

June 17, 2023
Unprompted review
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Julian thank you for the review, we do appreciate it. We pride ourselves on our product knowledge as we are all foodies and are familiar with using most of the products we sell so thank you for calling that out. We hope you enjoy your BBQ and look forward to seeing you back in the shop in the near future. Many thanks.

Rated 5 out of 5 stars

Fabulous shop

Faye and her staff were amazingly knowledgeable and friendly. She pointed us in the right direction and we are thrilled with our Broil King Bbq.
We travelled hour and half to visit the shop and they have the best selection in the south east.

June 23, 2023
Unprompted review
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Susan many thanks for giving us the review, it means a lot to us. We are delighted to know that your journey to our Sidcup shop was a success and appreciate that you travelled a distance to visit us. We hope you enjoy your BBQ and should you have any other BBQ needs do give us a shout. Happy Grilling!

Rated 5 out of 5 stars

My order was delivered within a week!

My order was delivered within a week!! Great service

June 20, 2023
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Hi Tom thank you for the review, it is much appreciated. Glad we could be of service and look forward to helping you with any BBQ needs you may have in the future.

Rated 5 out of 5 stars

I ordered online for collection and the…

I ordered online for collection and the item was ready as soon as i arrived at the store. The staff were very fruendly and knowledgeable when i asked about other products.
I will definitely be back!

June 22, 2023
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Hi Anil many thanks for the lovely review, glad we were able to assist you with your purchase. We hope you enjoy your purchase and look forward to seeing you in the shop in the near future. Happy Grilling!

Rated 5 out of 5 stars

Good advice

Good advice . Keen price. A good experience

June 10, 2023
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

David thank you for taking the time to give us the review, it means a lot to us. We hope you enjoy your purchase and look forward to seeing you back in the shop in the near future. Many thanks.

Rated 5 out of 5 stars
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Alan thank you for the review, it is much appreciated. We hope you enjoy your purchase and look forward to seeing you in the shop in the near future. Many thanks.

Rated 5 out of 5 stars

Staff very welcoming and knowledgable

Staff very welcoming and knowledgable. A Kamado style BBQ is quite an investment and you want to make sure you get the one that fits your needs, as there is so much choice. We are delighted with our Kamado and use it regularly. It cooks poultry and meat so well, unbelievably tender and moist. Might even do the Christmas Turkey on it this year!

June 23, 2023
Unprompted review
BBQ Barn - Sidcup logo

Reply from BBQ Barn - Sidcup

Mark thank you very much for the lovely review, it means a lot to us. Great choice on the Kamado, we hope you enjoy using it and if you need any tips or advice do buzz us. We look forward to seeing you back in the shop in the near future. Happy Grilling!

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