Enjoyed receiving & reading the first 3 books for my son. I was looking forward to the 4th. I have been contacting them since October to no avail. Wondering if they have now gone out of business. Disa... See more
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See what reviewers are saying
What a fantastic concept. The presentation's great and I love the variety of options available for avatar creation. I haven't given it to my little girl yet but I know she's going to think the perso... See more
Company replied
Expensive considering the quality of the book isn't great. Placed an order which included stickers and flashcards. Logged into my account a few days later to remove these items for the next month's or... See more
I ordered my first book back on November, 14th 2022 having found them via the MyVodafone app. My book arrived and my son enjoyed it. I however cancelled after as I felt its quite expensive. They... See more
Company replied
Company details
Information provided by various external sources
Personalised books designed to stimulate your child's development. Each month a new engaging story they star in!
Contact info
57 Jeddo Road, W12 9ED, London, United Kingdom
- support@beansandsparks.com
- beansandsparks.co.uk
3.6
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time ordering
First time ordering as I had a discount and loved it. I wish I had one when I was little 😀
Wasn’t expecting something good but when I received it me and my little one absolutely loved it . Thank you 😊
October 5, 2022
Reply from beans&sparks
Thank you for sharing your experience with us, Alexandra.
We are so happy to hear that you are enjoying your new personalised book!
Your review means a lot to us, so we would be truly grateful if you could also share your feedback with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
Beans and sparks eat my money why the…
Beans and sparks eat my money why the eat my money the didn’t ask me before it’s a froud
October 8, 2022
Unprompted review
Reply from beans&sparks
Hi Sadia,
Thank you for sharing your review with us.
We are really sorry to hear that you are not satisfied with our service. Please contact our support team directly at support@beansandsparks.com, writing "Trustpilot" in the subject of the email, and we will be happy to resolve this for you.
We look forward to hearing from you.
Best wishes,
beans&sparks club
Its a birthday gift for my daughter's…
Its a birthday gift for my daughter's friend.. Am sure she will love it...
October 8, 2022
Reply from beans&sparks
Thank you for taking the time to share your experience with us, Anar.
We are so happy to hear you are pleased with your new product!
Your feedback means a lot to us, so we would be truly grateful if you could also share your review with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
Great
Love this! My daughter was so engaged and smiley while I was reading the book to her. I was dubious but the reaction is worth the price.
September 27, 2022
Reply from beans&sparks
Thank you for sharing your review with us, Tammy.
We are so happy to hear that your daughter enjoyed her new personalised book!
Your feedback means a lot to us, so we would be truly grateful if you could also share your review with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
Really Happy
Easy to create product & personalise. Fast, efficient delivery. Very pleased with the product 🙂
September 16, 2022
Reply from beans&sparks
Thank you for sharing your experience with us.
We are so happy to hear that you are enjoying your new personalised book!
Your feedback means a lot to us, so we would be truly grateful if you could also share your review with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
My daughter loved her book and…
My daughter loved her book and especially her poster. Both are well made, they did take a while to arrive but was worth it.
September 15, 2022
Reply from beans&sparks
Thank you for sharing your experience with us.
We couldn't be happier to hear that your daughter loves her new book!
Happy reading :)
Best wishes,
beans&sparks club
Reply from beans&sparks
Thank you for sharing your feedback with us.
We are so happy to hear that you are enjoying your new personalised products!
Your experience means a lot to us, so we would be truly grateful if you could also share your review with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
Love the whole idea of this
Love the whole idea of this. The book came and the colors are wonderful, the story is great and the little icon I picked suits my little one down to a T. I can't wait for the next as I have subscribed. All round brilliant product.
September 22, 2022
Reply from beans&sparks
Hi Helena,
Thank you for taking the time to share your feedback with us.
Your kind words have absolutely made our day, thank you!
Your experience means a lot to us, so we would be truly grateful if you could also share your review with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Thank you for your support! Happy reading :)
Best wishes,
beans&sparks club
My grandson's introductory book…
My grandson's introductory book arrived in good time and well packaged.
September 26, 2022
Reply from beans&sparks
Thank you for sharing your feedback with us, Hayley.
We are so happy to hear that your grandson is enjoying his new book!
Your review means a lot to us, so we would be truly grateful if you could also share your feedback with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
Never received order no communication…
Never received order no communication had to go through PayPal to get money back
September 29, 2022
Reply from beans&sparks
Thank you for sharing your feedback with us, Wayne.
We are sorry to hear that you have not received your order yet. Our support team have reached out to you via email to resolve this for you as soon as possible.
We hope to hear back from you soon.
Best wishes,
beans&sparks club
Fantastic
Fantastic. The book is beautiful and is a fantastic Christmas present keepsake
September 19, 2022
Reply from beans&sparks
Thank you for your kind words!
We really appreciate you taking the time out to share your feedback with us.
Your experience means a lot to us, so we would be truly grateful if you could also share your review with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
Beautiful book and personalisation
Beautiful book and brilliant personalisation. My son will love this for Christmas and it really does look like him!
September 23, 2022
Reply from beans&sparks
Thank you for sharing your review with us, Rachel.
We couldn't be happier to hear that you like your new personalised book!
Your experience means a lot to us, so we would be truly grateful if you could also share your review with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
Completely happy and delighted
Completely happy with the whole experience. Delighted with my products and would definitely use this company again
September 23, 2022
Reply from beans&sparks
Thank you for sharing your experience with us, Linda.
Your feedback has truly put a smile on our faces, thank you!
We hope to see you back in the future!
Happy reading :)
Best wishes,
beans&sparks club
Happy customer
Easy to follow sign up. Lovely materials with beautiful illustrations.
September 28, 2022
Reply from beans&sparks
Hi Rene,
Thank you for sharing your experience with us.
Your kind words have absolutely made our day, thank you!
Your feedback means a lot to us, so we would be truly grateful if you could also share your review with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
Signed up for a trial they end up…
Signed up for a trial they end up signing me up for good.never received anything. They have partially refunded me.
August 1, 2022
Reply from beans&sparks
Thank you for sharing your feedback with us.
We are sorry to hear that you have not received any orders yet. Our support team have reached out to you via email to resolve this for you as soon as possible.
We hope to hear back from you soon.
Best wishes,
beans&sparks club
Reply from beans&sparks
Thank you for taking the time to share your feedback with us.
We are so happy to hear that you are enjoying your new personalised book as well as your add-on products!
Your experience means a lot to us, so we would be truly grateful if you could also share your review with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
Reply from beans&sparks
Thank you for sharing your feedback with us, Charlotte.
We are so happy to hear that you are enjoying your new personalised products!
Your feedback means a lot to us, so we would be truly grateful if you could also share your review with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
Reply from beans&sparks
Thank you for sharing your review with us, Sylvia.
We couldn't be happier to hear that you are enjoying your new book!
Your experience means a lot to us, so we would be truly grateful if you could also share your review with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Thank you for recommending us :)
Best wishes,
beans&sparks club
Beautiful book!
September 20, 2022
Reply from beans&sparks
Thank you for sharing your feedback with us, Jennifer.
We are so happy to hear that you are enjoying your new personalised book!
Your experience means a lot to us, so we would be really grateful if you could also share your review with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
Absolutely brilliant company
Absolutely brilliant company
Absolutely brilliant company. I've managed to make bedtime for my two girls magical by having personalised story books for them both. They have both received a fantastic poster each and some truly brilliant flash cards too. Highly recommended this company to anyone wanting to make their kids faces light up when they have there very own personalised stories. Excellent company great value and really high quality books.
I found this company through a company called magic freebies. They shared a link to beans and sparks website. That gave the option to get a free personalized kids story book in which I only needed to cover the postage. During the transaction of the book I was also offered to add personalised flash cards for free along with a poster. This offer is truly amazing as it's made my girls extremely happy. It is a subscription service which can put a lot of people off. However it is definitely worth the price for what you get. Each month you get a brand new story book made for your child which is amazing.
I've seen some negative reviews for this company. However my personal experience has been top class with zero issues. And I am more than happy with the products.
This is a UK based business which does ship overseas. And some of the reviews I've seen about product arrival time have been very negative. However if you think about how many people order from this company plus the high quality of the books, flash cards and posters each individual has ordered its obvious that delays can take place.
When I ordered my books it took around 2-3 weeks to arrive which I think that isn't to bad. I myself make personalised items for people and I know that it can take time especially if you have a large order to fulfill. So you can't always expect small companies to be able to take order, make order and ship order the same day.
My opinion on beans and spark is only my opinion based on The service I've received and I'm happy.
September 2, 2022
Reply from beans&sparks
Thank you for taking the time to share your experience with us.
Your kind words have truly made our day, thank you!
We couldn't be happier to hear that your two girls love their new personalised products!
Your feedback means a lot to us, so we would be really grateful if you could also share your review with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
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