While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beautiful craftsmanship, high quality, and accurate representation compared to advertisements. Many people appreciate the excellent value and the ease of ordering, frequently expressing their satisfaction by placing repeat orders. The delivery service is also highly regarded for its promptness and careful packaging. However, some customers also noted occasional issues, such as receiving an order with a patchy paint finish or a product that appeared smaller than expected based on illustrations. There was also an instance where a delivery notification showed incorrect recipient details, which might have been a courier issue.

What people talk about most

Product

People report positive experiences with product, often praising the great quality, beautiful craftsmanship,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the products as beautifully made, of... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the prompt and quick delivery, with... See more

Order

Reviewers mention positive feedback about their orders. Many customers express satisfaction with the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Products are beautifully made, have ordered a few times from Bear & Rose and have never been disappointed. Asked for a quick delivery as was disappointed from another company and they shipped ahead of... See more

Rated 5 out of 5 stars

Not only are the items I ordered absolutely gorgeous, they are great value and I am so happy with my purchase. So happy in fact that as soon as they arrived I placed another order for more! Custome... See more

Rated 5 out of 5 stars

I have bought from Bear and Rose 3 times now and l could not be happier, their service is so quick and have always received the goods within a couple of days. The products are of great quality and alw... See more

Rated 5 out of 5 stars

I honestly love Bear and Rose, I’ve used them for a 5 years now, getting nieces and nephews Christmas tree decorations. Now finally I get to get my own little boy some as well as other things. I cou... See more


Company details

  1. Decoration and Interior Design Store

Written by the company

Home and Lifestyle Decor. We make home decor, gifts and custom work for private and corporate clients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

481 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Products are beautifully made

Products are beautifully made, have ordered a few times from Bear & Rose and have never been disappointed. Asked for a quick delivery as was disappointed from another company and they shipped ahead of schedule for my daughter’s first birthday. Used a wooden name plaque on her cake and everyone complimented on how lovely it looked!

June 26, 2025
Rated 5 out of 5 stars

Gorgeous items, Fantastic customer service 5*

Not only are the items I ordered absolutely gorgeous, they are great value and I am so happy with my purchase. So happy in fact that as soon as they arrived I placed another order for more!
Customer service was amazing. I had a small problem with my order. I sent a panicked email late in the evening and had a response within 3 minutes sorting it all out, I couldn’t have asked for more! Therefore I would absolutely recommend Bear & Rose and will be ordering again without hesitation. Thank you 🤩

July 15, 2025
Unprompted review
Rated 2 out of 5 stars

Miss Leading Photo of Item.

Product i purchase was very small, description was more than likely correct, however pictures for illustrations gave a totally diffrent impression of the item.

June 5, 2025
Rated 5 out of 5 stars

Fabulous!

I've ordered a few times in the past. Perfect every time. So much detail on every item. Fast delivery and packaged really well. Love my items!

May 8, 2025
Rated 5 out of 5 stars

I stumbled across this site while…

I stumbled across this site while browsing for decorating my living room. I’m glad I did because I now have a beautiful feature wall with all my favourite photos and the wording is just so beautifully made and so easy to put up yourself. Will definitely be a return customer

January 29, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look