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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beautiful craftsmanship, high quality, and accurate representation compared to advertisements. Many people appreciate the excellent value and the ease of ordering, frequently expressing their satisfaction by placing repeat orders. The delivery service is also highly regarded for its promptness and careful packaging. However, some customers also noted occasional issues, such as receiving an order with a patchy paint finish or a product that appeared smaller than expected based on illustrations. There was also an instance where a delivery notification showed incorrect recipient details, which might have been a courier issue.

What people talk about most

Product

People report positive experiences with product, often praising the great quality, beautiful craftsmanship,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the products as beautifully made, of... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the prompt and quick delivery, with... See more

Order

Reviewers mention positive feedback about their orders. Many customers express satisfaction with the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Products are beautifully made, have ordered a few times from Bear & Rose and have never been disappointed. Asked for a quick delivery as was disappointed from another company and they shipped ahead of... See more

Rated 5 out of 5 stars

Not only are the items I ordered absolutely gorgeous, they are great value and I am so happy with my purchase. So happy in fact that as soon as they arrived I placed another order for more! Custome... See more

Rated 5 out of 5 stars

I have bought from Bear and Rose 3 times now and l could not be happier, their service is so quick and have always received the goods within a couple of days. The products are of great quality and alw... See more

Rated 5 out of 5 stars

I honestly love Bear and Rose, I’ve used them for a 5 years now, getting nieces and nephews Christmas tree decorations. Now finally I get to get my own little boy some as well as other things. I cou... See more


Company details

  1. Decoration and Interior Design Store

Written by the company

Home and Lifestyle Decor. We make home decor, gifts and custom work for private and corporate clients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

481 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Lovely personalised wooden napkin rings

Lovely personalised wooden napkin rings. I love the quality and the engraving, which even came with a foreign accent, as I needed. The price for them was also very reasonable, as well as the shipping cost, and the delivery was pretty fast. With no hesitation, I will buy from them again. Thanks!!

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great company, great products of superior quality.

I have purchased from this company twice and wouldn't hesitate to do so again.
Products are of high quality and are made in the UK.
An outstanding company to deal with if there are any queries or worries.
Would highly recommend. A company that you can contact and actually speak to a human and experience the personal touch.

January 2, 2025
Rated 5 out of 5 stars

This year marks the 6th year I’ve…

This year marks the 6th year I’ve ordered place settings for Christmas from Bear and rose!

The way the orders are packaged is wonderful, so delicately wrapped and the boxes they are posted in can then be used to store them should you wish to reuse them.

Every single order and design has been incredible and this year is no different, I know I will be back again.

October 7, 2024
Rated 5 out of 5 stars

Excellent customer service

My lion wall light was beautiful, unfortunately it seemed to be faulty and wouldn’t light up the second time I had tried. I contacted BearandRose, they are sending me a new one out and have asked me to recycle the one I had been sent originally. I cannot wait to see it in my son’s newly decorated room. Overall, sturdy well made features and excellent customer service. Will definitely be returning, already telling so many people about this company! Thank you.

October 3, 2024
Rated 5 out of 5 stars

Looks lovely above my fireplace

Excellent product but the double sided tape that’s included is awful, we used white tac in the end.
My fault entirely but we ordered silver metallic but looked too grey on our wall so we painted it, absolutely love it

September 26, 2024

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